Jobs in the United States

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Technical Support Eng V
IGT, a Nevada Corporation
Austin, TX
Lead root-cause analysis and problem-management activities, partnering with engineering to define corrective actions and reduce issue recurrence, customer impact, and mean time to…
Added just now
Architectural Project Manager - Manufacturing/Industrial
Colliers Engineering & Design
Minneapolis, MN
MG2, an affiliate of Colliers Engineering & Design is currently looking for an Architectural Project Manager - Manufacturing/Industrial to join our Client Programs Market team in…
Added 1 min ago
ENVIRONMENTAL ADMINISTRATOR - SES - 37010638
State of Florida
TALLAHASSEE, FL
The position promotes statewide consistency related to the development of policy, guidance and training materials among the six district offices and delegated local programs for domestic…
Added 2 mins ago
Maintenance Superintendent
Domtar Products
Kingsport, TN
…equipment. The Maintenance Superintendent’s primary purpose is to lead the team of salary and hourly mechanical and electrical maintenance employees to safely maintain plant equipment at…
Added 2 mins ago
Postdoctoral Research Associate
Texas A&M University
Houston, TX
Translational Modeling: Lead comprehensive preclinical in vivo studies utilizing transgenic mouse models to study pain and itch pathologies.
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Project Assistant
Terracon
Fort Collins, CO
Perform other engineering support tasks including development of drawings and directives for proposed boring and test pit locations and plans, preparation of boring and test pit logs and…
Added 3 mins ago
SO
Technician III - Diet & Staffing Office - Nutrition Services - CMHHIP
State of Colorado
Pueblo, CO
- $24.69 to $39.51 USD / hour
…etc as directed by the dietitians; contributes to the ongoing development and maintenance of nutrition…
Added 4 mins ago
Technical Project Manager
Versana
NY
We are seeking a dynamic Technical Project Manager (TPM) to lead the development and deployment of our SaaS products. As a TPM at Versana, you will be at the intersection of business,…
Added 4 mins ago
Production Lead
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United States
…quality, continuous improvement, performance management, associate development, team engagement and operating results for their assigned area through shift-based leadership of a line or…
Added 5 mins ago
Software Development Engineer in Test - Camera API
Apple
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…surprise and delight our customers. The Camera API Quality Engineering team is part of the Camera and Photos organization and is responsible for validating functionality & stability of…
Added 5 mins ago
Sr Process Engineer – Clean Utilities
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Project Support: Lead clean utilities initiatives and direct engineering teams in various phases of project development, from concept design to implementation and testing. Support incident…
Added 6 mins ago
Supervisor, Production Scheduling (Starship)
SpaceX
Starbase, TX · Brownsville, TX
Lead efforts to transition Starship from engineering development to full-rate production
Added 7 mins ago
Counsel – Privacy, Cybersecurity, AI & Product Technology
Stanley Black & Decker, Inc.
Remote, United States
…technology-related agreements and exhibits, including SaaS, cloud, software, professional services, data processing and transfer terms, cybersecurity requirements, AI terms, statements of…
Added 8 mins ago
Senior AI Data Engineer
Thrive Aviation
Henderson, NV
5–8+ years of experience in software engineering, AI development, or enterprise systems architecture.
Added 8 mins ago
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Software Engineering & Development Lead for Investment Accounting, Vice President, Onsite
SSB&T
Quincy, MA
- $120,000 to $202,500 USD / year
As Software Engineering & Development Lead, Vice President you will:
Added 8 mins ago
Engineering Intern
VERUS AEROSPACE FINANCE INC
Tacoma, WA
…Commercial and Defense Aerospace Industry. Duties include new part development, process improvement, Production troubleshooting, and customer liaison for quality issues and configuration…
Added 9 mins ago
Lead Software Engineer
Wells Fargo Bank, N. A.
CHANDLER, AZ
Ability to work a hybrid schedule with at least 3 days per week in the office
Added 9 mins ago
Principal Solution Architect, Platform Engineering, SRE
FIS Global
Jacksonville, FL
…observability, and incident management capabilities that allow engineering teams to operate their products with confidence at scale. Like every architect on the team, you will also…
Added 9 mins ago
Senior Principal Mechanical Engineer-Data Center Custom Solutions
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Mechanical Engineering leads and delivers the development of innovative and compliant mechanical design solutions. Our team conducts the analysis, feasibility studies and testing of…
Added 10 mins ago
Senior Software Engineer
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United States
Promote best practices in software engineering such as test-driven development, up-front design, code review and unit testing.
Added 11 mins ago
Senior ASIC Validation Software Engineer (Hybrid)
Cisco
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Software development experience with Python, C++ or similar language.
Added 11 mins ago
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Technical Support Engineer - Electronics/Building Automation
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Network Topologies & Protocols (Must possess hands-on familiarity or troubleshooting capabilities):
Added 11 mins ago
Manager, Professional Services WDG
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Lead, coach, and develop North American FeneVision technical consultants and engineers. Establish clear performance expectations, provide ongoing feedback, address performance issues, and…
Added 11 mins ago
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Principal Software Engineer
Swiftly
Remote, United States
- $220,000 to $228,000 USD / year
Swiftly is searching for a Principal Software Engineer to lead the architecture of our ads and martech platform: the systems that author retail media campaigns, generate creatives and serve…
Added 12 mins ago
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Principal Data & Analytics Engineer
SynergenX Health Holdings LLC
Houston, TX
- $150,000 USD / year
Work Arrangement: Hybrid — 2–3 days per week onsite

FIS Global

Principal Solution Architect, Platform Engineering, SRE

Jacksonville, FL, United States

Apply on careers.fisglobal.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Position Type :

Full time Type Of Hire :

Experienced (relevant combo of work and education)

Job Description

About the role

Reporting to the Head of Architecture for Platform Engineering, the Principal Solution Architect plays a crucial role in designing and delivering enterprise platform capabilities. Platform Engineering is chartered to deliver the shared capabilities that product engineering teams use to deliver secure, reliable, performant, high-quality products to clients faster.

Platform Engineering’s portfolio spans AI Engineering, API & Event Management, Front End, Site Reliability Engineering (SRE), Developer Experience & Quality, and Customer Identity & Access Management.

This role’s primary focus is SRE: architecting the reliability, observability, and incident management capabilities that allow engineering teams to operate their products with confidence at scale. Like every architect on the team, you will also contribute across all platform domains and may lead initiatives in any of them, so broad, enterprise-level platform thinking is as essential as SRE depth.

What you will be doing

You will make a significant impact on the company’s modernization and transformation journey by designing, documenting, and driving adoption of modern engineering patterns for next-generation platform capabilities and the ways product teams consume them.

In SRE, your focus spans the full reliability lifecycle, from designing for reliability and defining service level objectives, through observability and incident response, to learning from failure and eliminating operational toil, wherever infrastructure, application stacks, and operations intersect.

You will draw on significant hands-on software engineering experience in product delivery to turn complex business needs into thoughtful, practical solutions.

You will bring cloud-native patterns to our platforms, build roadmaps that clearly sequence the steps of our modernization journey, and apply enterprise architecture practices such as governance, ecosystem analysis, and vendor evaluation, while providing thought leadership on what is possible as we transform engineering culture at FIS. Specifically, you will be responsible for:

Contributing platform thinking and subject matter expertise across all platform domains, applying modern engineering and architectural patterns to design systems (APIs, services, events, data, UI, and supporting capabilities) that enable engineering teams to deliver product capabilities rapidly
Creating and communicating best-practice target-state designs that use cloud-native patterns and are easy for engineering teams to consume, supported by clear artifacts such as business case and process context, context and sequence diagrams, and architecture decision records
Leading the architecture and roadmap for SRE platform capabilities, including observability built on open standards such as OpenTelemetry (metrics, logs, traces, real user and synthetic monitoring, and cost-aware telemetry pipelines), SLO-based alerting, AIOps and event correlation, incident response and on-call tooling, and runbook automation and self-healing that reduce toil
Embedding reliability into the paved paths product teams consume, including service level indicators, objectives, and error budgets; resilience patterns such as redundancy, graceful degradation, and failover; production readiness reviews; safe change practices such as progressive delivery and automated rollback; chaos and disaster recovery testing against defined recovery objectives; and blameless post-incident reviews that drive measurable improvement
Partnering with leaders across the Platform Engineering organization to introduce, socialize, and champion modernization of front-end, middle-tier, and back-end technology stacks within an AI-first delivery model
Leading evaluations of new and existing vendors for fit with Platform Engineering’s strategy, technology approach, and integration patterns
Defining and driving adoption of integration patterns across internal systems, services, and capabilities so that quality data, events, and services are available for consumption regardless of channel
Partnering with platform owners, product partners, and other stakeholders on the intake and evaluation of platform capabilities and features, influencing design decisions and approaches before execution and delivery begin
Validating designs through hands-on proofs of concept and reference implementations, and contributing to architecture reviews and governance across the team
Articulating the business value of the architectural roadmap, including fact-based “over the horizon” perspectives with options and trade-offs that align to the broader business and engineering strategy

What you will need

10+ years of solution architecture and senior software engineering experience, including significant hands-on product delivery, in a fast-paced, global software delivery organization that operates with ambiguity
Expert understanding of software and internet architecture, including modern front-end and back-end stacks, API management and identity and access management, cloud-native and on-premises infrastructure (containers,
Kubernetes, infrastructure as code), networking and internet connectivity, and browser and mobile application delivery
Deep expertise designing and delivering modern SRE capabilities, including SLO and error-budget practices, observability and telemetry architecture, AIOps, incident management and root cause analysis, resilience and disaster recovery design, and the engineering team interfaces needed for effective cross-team issue resolution
Strong understanding of how IAM, security, and network policies inherited by engineering teams affect the reliability, operability, and troubleshooting of their services
Demonstrated track record of delivering platform capabilities that power consumer-facing software products, especially API- and event-driven systems
Deep experience adopting and operating within a modern SDLC and engineering practice (AI-enabled development, DevSecOps, and platform-as-a-product)
Thorough understanding of modern information security and data protection practices and how to apply them across technology stacks in regulated environments
Collaborative, low-ego approach focused on business outcomes, with the ability to motivate and energize others and influence without authority to achieve common goals
Exceptional communicator who can navigate and influence at every level of the organization, tailoring the message to any audience to achieve the desired outcome

Preferred qualifications

Experience in financial services or other regulated industries, including operational resilience requirements and how they shape architecture decisions
Hands-on experience with commercial and open-source observability, AIOps, and incident management platforms at enterprise scale
Experience applying reliability and observability practices to AI and LLM-based systems, including agentic workloads
Undergraduate degree in Engineering, Computer Science, or another technical field preferred, but not required

Personal characteristics

Demonstrates sound judgment and flexibility, thinking comprehensively about issues and developing solutions that account for the broader context and strategy
Maintains a positive, adaptable approach to rapidly shifting priorities, topics, and environments
Takes initiative, translating strategy into action and driving delivery with a “roll up the sleeves” approach
Remains calm and structured under pressure, bringing clarity to high-stakes situations such as major incidents and critical decisions
Builds strong relationships and negotiates effectively with internal and external stakeholders, grounding decisions in data
Combines intellectual curiosity and a drive for excellence with a track record of success and a reputation as someone others enjoy working with
Brings strong attention to detail, a commitment to adopting and implementing best practices, and a bias toward continuous improvement
Embodies and delivers the firm’s values and culture towards colleagues, clients, and communities:

Win as one team

Lead with integrity

Be the change

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Apply on careers.fisglobal.com About employer

More about this job

Skills

Event planning
Microsoft Access
Incident response
Leadership
Implement ICT recovery system
Identity and access management
Kubernetes
Infrastructure as code
Root cause analysis
Troubleshooting
Organisational resilience
Computer science
Adaptability
Attention to detail
Process improvement

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Work requirements

Jobs in the United States