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Added 8 mins ago
VP
Pain Territory Account Manager, Provo Utah
Vertex Pharmaceuticals Incorporated
Colorado Springs, CO
- $133,600 to $200,400 USD / year
…new options for the treatment of pain. The Territory Account Manager will be responsible for establishing and maintaining relationships with key institutional decision makers and affiliated…
Added 8 mins ago
UO
Design and Construction Project Manager
University of Colorado Denver
Boulder, CO
- $82,000 to $87,500 USD / year
The Project Manager serves as a key representative of the University in the planning and execution of construction and renovation projects across campus. In this role, you will define…
Added 8 mins ago
UO
Design and Construction Estimator
University of Colorado Denver
Boulder, CO
- $114,000 to $129,000 USD / year
…gives physical form to the university's mission, vision, and programs through the effective use of human, environmental, and financial…
Added 11 mins ago
Merchandising Service Associate - Plant Service Lead
Lowe's Home Centers, LLC
Glen Allen, VA
Always provide SMART customer service through the daily execution of Lowe's customer service policies, procedures, and programs.
Added 16 mins ago
CH
Store Associate
CVS Health
Lawrence, KS
- $15 to $19 USD / hour
Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
Added 19 mins ago
Merchandising Service Associate - Plant Service Lead
Lowes
Glen Allen, VA
Always provide SMART customer service through the daily execution of Lowe's customer service policies, procedures, and programs.
Added 20 mins ago
G
Engineering Manager
GPAC
Stamford, CT
- $90,000 to $110,000 USD / year
We are seeking an experienced Engineering Manager to lead the department operations of our growing custom Cabinetry and Millwork division. The Engineering Manager will be responsible for…
Added 20 mins ago
G
Engineering Manager
GPAC
Norwalk, CT
- $90,000 to $110,000 USD / year
We are seeking an experienced Engineering Manager to lead the department operations of our growing custom Cabinetry and Millwork division. The Engineering Manager will be responsible for…
Added 24 mins ago
Sr Client Solutions Manager
The Freeman Company
FL
The Senior Client Solutions Manager serves as a strategic partner and trusted advisor, responsible for leading the delivery and growth of medium-to-large-scale accounts. This role ensures…
Added 24 mins ago
Digital Merchandising Manager
The Freeman Company
IL · NV · TX
We're looking for a data-driven, detail-oriented Digital Merchandising Manager to own the end-to-end merchandising experience across our e-commerce site. In this role, you'll shape how…
Added 26 mins ago
Account Manager, Surety - Houston, TX
American Global LLC
The Woodlands, TX
We are seeking a skilled Account Manager to join our dynamic Surety team in Houston, TX (The Woodlands).
Added 28 mins ago
Facilities Manager
Community of Hope Church
Loxahatchee Groves, FL
The role of the Facilities Manager is to perform and maintain all facility maintenance to ensure proper safety, sanitation and mechanical functions of the facilities including both the…
Added 30 mins ago
Field Sales Manager - Macon
Ozarks Coca-Cola-Dr Pepper Bottling Company
Macon, MO
Ability to explain and interpret Customer Marketing Agreement and other programs to customer and sales team. Assist in negotiation of contracts.
Added 32 mins ago
F
Patient Financial Advocate
Firstsource
Louisville, KY
- $7.25 USD / hour
hospitals for eligibility assistance programs either bedside or in the ER. This includes providing
Added 42 mins ago
Retail Sales Manager
Michaels Stores, Inc.
United States
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Added 42 mins ago
Sales Manager
Michaels Stores, Inc.
United States
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Added 42 mins ago
Merchandise Manager
Michaels Stores, Inc.
United States
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Added 49 mins ago
Production Sous Chef
Community FoodBank of New Jersey
Hillside, NJ
…safety standards. Working closely with the Culinary Operations Manager, the Production Sous Chef supports programs including Kids Cafe, Summer Food Service, Medically Tailored Meals,…
Added 49 mins ago
Community Health and Nutrition Manager
Community FoodBank of New Jersey
Remote, United States
Reporting to the Senior Director, the Community Health and Nutrition Manager is responsible for the execution of CFBNJ’s food and health strategy which includes the implementation,…
Added 50 mins ago
Operations Clerk
IED SERVICES, LLC
Osage Beach, MO
Reports any safety or customer service related issues to supervisor or manager immediately.
Added 52 mins ago
UC
Assistant Moving Center Manager
U-Haul Co. of California
Roseville, CA
- $18.5 to $20.5 USD / hour
…consider becoming U-Haul Company’s newest assistant general manager! As assistant general manager, you will frequently be responsible for the day-to-day operations of your center, working…
Added 54 mins ago
Produce Coordinator
Fresh Thyme Market
Bloomington, MN
Supervises, trains and manages their Department Team in the absence of the Dept. Manager to:
Added 58 mins ago
Digital Commerce Strategic Planning & Analysis Manager
The Freeman Company
IL · NV · TX
…instrumental in strengthening and scaling that function. As Manager, Digital Commerce Strategic Planning & Analysis, you will own the financial view of category and channel performance,…
Added 1 hour ago
G
KEY ACCOUNT MANAGER- PET SPECIALTY
GPAC
Smyrna, GA
- $80,000 to $100,000 USD / year
gpac is partnered with a growing premium CPG manufacturer seeking a Key Account Manager – Pet Specialty to join its sales team in Atlanta, GA.
Added 1 hour ago
WC
Lube-Grease-Fuel Field Technician
W-L Construction & Paving, Inc.
Chilhowie, VA
- $23 USD / hour
…job-related safety requirements and participate in company safety programs and training. - Subject to post-accident, reasonable suspicion, and other drug and alcohol testing as permitted by…

Firstsource

Patient Financial Advocate

Louisville, KY, United States

$7.25 USD / hour · Full-time

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Job details

Pay: $7.25 USD / hour
Job type: Full-time
Experience: 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or
Posting language: English
Posted: Nov 7, 2026

Original job description

Experience Required

1 - 3 years

Minimum Education Required

High School Diploma/G.E.D.

Compensation

$7.25 / hourly

Hours Per Week

Number Of Positions

Work Schedule and Shift Requirements

First (Day)

Job Description

About Firstsource

Firstsource Solutions is a leading provider of customized Business Process Management (BPM)

services. Firstsource specialises in helping customers stay ahead of the curve through transformational

solutions to reimagine business processes and deliver increased efficiency, deeper insights, and

superior outcomes.

We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the

US, UK, Philippines, India and Mexico. Our 'rightshore' delivery m odel offers solutions covering

complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial

Services & Insurance verticals.

Our clientele includes Fortune 500 and FTSE 100 companies

Job Title: Patient Financial Advocate

Job Type: Full Time

Grade: H2

Function/Department: Eligibility Services

Reporting to: Manager - Eligibility Services

Pay Range: XXXXX

Role Description: The Patient Financial Advocate is responsible to screen patients on-site at

hospitals for eligibility assistance programs either bedside or in the ER. This includes providing

information and reports to client contact(s), keeping them current on our progress.

Roles & Responsibilities

Continuously review the hospital census or follow established referral procedures to

consistently identify self-pay patients throughout the day.

Screen patients referred to Firstsource for eligibility assistance programs at the State,

County, and/or Federal levels.

Initiate the application process at the patient's bedside when feasible.
Identify specific patient needs and assist them in completing enrollment applications

for the appropriate assistance agency.

Introduce patients to Firstsource services and inform them of our regular follow-up

regarding their progress.

Facilitate the transition, where applicable, for the backend Patient Advocate Specialist

to establish a positive rapport with the patient.

Record all patient information on the designated in-house screening sheet.
Document screening results in the onsite tracking tool and the hospital's computer

system.

Identify outpatient/ER accounts designated as self-pay from the census or relevant
Review the system for available information for each outpatient account identified as

self-pay.

Conduct face-to-face screenings on-site when possible; attempt to reach patients by

telephone if on-site screening is not feasible.

Document outpatient/ER accounts when accepted in the hospital system and the

onsite tracking tool.

Perform necessary fieldwork, including patient home visits, to screen for eligibility in

State, County, and Federal programs.

Fulfil any other duties as assigned or required by the client contract.

Additional Duties and Responsibilities:

Cultivate and maintain positive working relationships with hospital staff at all levels

and in various departments.

Report significant occurrences to management promptly (e.g., significant changes in

the number or type of referrals).

Access information for the Patient Advocate Specialist as needed (discharge dates,

balances, itemized statements, medical records, etc.).

Maintain an accurate log of accounts referred each day.
Achieve specified goals and objectives as assigned by management on a regular basis.
Always uphold confidentiality standards for account information.
Maintain an organized and tidy workstation.
Adhere to established policies and procedures outlined in the Employee Handbook

and the Employee Code of Conduct.

Actively participate in and remain aware of the Corporate Compliance Program.

Expected/Key Results

XXXXXX

Preferred Educational Qualifications

High School Diploma or equivalent required.

Preferred Work Experience

1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or

government) or other pertinent medical experience is preferred.

Previous customer service experience preferred

Competencies & Skills

Must have basic computer skills
Effectively communicate complex financial information to patients in a clear and

empathetic manner.

Provide exceptional customer service, addressing patient concerns and inquiries

promptly and professionally.

Demonstrate compassion and understanding towards patients facing financial

Job Type

Full time

Benefits Offered

Not specified

Veteran Preference

Place of Work

On-site

Requisition ID

24043

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