Jobs in the United States

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Senior Research Associate (Farm Manager) (0097687T, CTAHR/CARES Kona)
University of Hawaii
Kealakekua, HI
Title: Senior Research Associate (CTAHR/CARES Kona)
Added just now
Activity Security Representative I
SYSTEM HIGH CORPORATION
Albuquerque, NM
…solutions to secure and strengthen critical missions, programs, operations, and intelligence activities. We are seeking an Activity Security Representative I to join our team to help…
Added 1 min ago
Physics & Engineering Lab Assistant
BCCC Bucks County Community College
Newtown, PA
Apply technical knowledge and experience to support the day-to-day operations of the Engineering and Physics Lab Laboratories and accompanying labs, under the supervision of the Program…
Added 1 min ago
Onsite Medical Representative
Amazon.com Services LLC
Obetz, OH
…proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In…
Added 1 min ago
Junior Service Desk Technician
CI Azumano
Virginia Beach, VA
…businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology…
Added 2 mins ago
Process Improvement Leader
Veritiv
Fullerton, CA
…corrugated manufacturing operation. This position works closely with Operations, Production, Maintenance, Quality, and other cross-functional teams to improve productivity, efficiency,…
Added 2 mins ago
Coordinator of Data and Evaluation
RFCUNY Research Foundation of the City University of New York
NY
Provide front-line user support to program staff using the database; escalate system configuration changes, new builds, or integration needs to the Director of Finance and Operations or an…
Added 3 mins ago
Information Systems Manager
Kentucky Personnel Cabinet
Frankfort, KY
and finding innovative solutions to improve organizational operations? Are you ready to use your technical
Added 3 mins ago
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Associate Director, Customer Valuation Compliance & Reporting
AbbVie
North Chicago, IL
- $141,500 to $268,500 USD / year
The Associate Director, Customs Valuation Compliance & Reporting, is a critical compliance role that actively partners across the enterprise and leads the operations and strategic design of…
Added 3 mins ago
W
(USA) Stocking 2 Coach, Non-Complex, Management
Walmart
DEPTFORD, NJ
- $65,000 to $100,000 USD / year
…collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change…
Added 3 mins ago
W
(USA) Asset Protection Operations Coach
Walmart
DEPTFORD, NJ
- $65,000 to $100,000 USD / year
…collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change…
Added 3 mins ago
FRONT END/LEAD CLERK
The Kroger Co.
McFarland, WI
Provide day-to-day support of all Front End department operations, policies, processes and procedures. Demonstrate the company’s core values of respect, honesty, integrity, diversity,…
Added 4 mins ago
Assistant Selling Manager
1915 South / Ashley
Harvey, LA
…with bonus opportunities tied to coaching effectiveness and associate…
Added 4 mins ago
Associate Director for Course Support Services
University of North Carolina at Charlotte
NC
The Associate Director for Course Support Services provides strategic leadership, administrative oversight, and vision for all course-based learning assistance programs within the…
Added 4 mins ago
CO
Crew Supervisor- Sewer Field Operations
City of Titusville
Titusville, FL
- $21.73 to $35.86 USD / hour
High school graduate or equivalent diploma is required. Five (5) years of previous experience including Public Works operations. Possession of an associate or bachelor’s degree in business…
Added 5 mins ago
ES
Chemical Scale Up Tech
Element Solutions Inc
Piscataway, NJ
- $28.9 to $37.36 USD / hour
…both sustainability and social impact in both our business operations and our local communities through our various ESI Cares initiatives and the ESI Foundation. There are many ways to get…
Added 6 mins ago
Sales Leader
Express
Overland Park, KS
The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers.
Added 6 mins ago
E
Sales Leader
Express
Algonquin, IL
- $18.05 to $24.8 USD / hour
The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers.
Added 6 mins ago
Sales Leader
Express
Houston, TX
The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers.
Added 6 mins ago
Digital Platforms Engineer
Central Ohio Transit Authority
Columbus, OH
…safety, empowerment, accountability, teamwork, and service, and support the mission of Moving Every Life…
Added 7 mins ago
Director, Cross Segment Platform Engineering
Humana Inc.
Louisville, KY · Frisco, TX · Dallas, TX
The Director will partner closely with business and technology leaders across Customer Service, Provider Services, Operations, Digital, Data & Analytics, and Enterprise Technology to…
Added 7 mins ago
EF
Launch Operations Associate
Entrepreneurs First
United States
- $90,000 to $100,000 USD / year
Get founders Demo Day ready. You’ll support delivery of our quarterly Demo Days alongside our Launch Product & Systems and Operations teams.
Added 7 mins ago
AU
Solutions Architect
Allied Universal
Wilmington, MA
- $80,000 to $90,000 USD / year
…governance of enterprise IT and security technology solutions that support business operations, scalability, cybersecurity, and operational resilience. This role provides technical…
Added 8 mins ago
Phlebotomist
CenterWell
The Villages, FL
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal…
Added 8 mins ago
Home Health RN Branch Director
CenterWell
Harrison, AR
The Branch Director assumes responsibility for managing the day-to-day branch operations to ensure the following: operational efficiencies, quality of patient care, regulatory compliance,…

FIRSTLIGHT

NOC Intern

Victor, NY, United States

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Job details

Posting language: English

Original job description

NOC Intern

Job Description

FirstLight is a leading telecommunications company with a strong commitment to innovation and excellence. We are dedicated to providing cutting-edge solutions to our customers while fostering a dynamic and inclusive workplace culture. FirstLight Fiber is seeking a technically savvy telecom professional to join our growing Network Operations Center (NOC), working with the most advanced technology in the industry. The Network Operations Center (NOC) Intern will be expected to provide first-level to residential and business clients with the Network Operations Center. The NOC Intern will work cross-functionally with customers, internal resources, equipment vendors carriers, and field operations to resolve issues in the production network and telecommunications systems. Working under general supervision and demonstrating the basic knowledge and proficiency required to perform assigned job functions and responsibilities. Requires training and detailed instructions for assigned tasks. This position will be for our A-shift schedule, 8am-5pm. Essential Functions

Investigate, document, and diagnose trouble calls to resolve service-affecting issues across multiple service platforms, including but not limited to DSL, T1, Carrier Ethernet and internet services
Participate in a technical call queue. Responsible for documenting information on all incoming calls in a ticketing system to track issue counts and response and resolution time.
Trouble ticket management (create, resolve, escalate and manage through to resolution)
Develop extensive knowledge of the Company’s products and services to better assist customers
Oversee and participate in network maintenance with support teams, ensure customers are informed of maintenance activities and confirm service restoration after completion
Troubleshoot network events and outages on equipment including IP routers, ethernet switches, Optical Network Terminals (ONT) M12/SONET multiplexors, DSL and T1 aggregators, etc.
Operate in a 24X7 Network Operations Center, this includes shift work and off-peak coverage
Updates job knowledge by participating in educational opportunities, reading technical publications, participating in online self-paced training and FirstLight University.

Qualifications ,Knowledge and Skills

Excellent written and verbal communication skills are required. Detail-oriented, highly organized.
Strong problem-solving skills
Regular, consistent and punctual attendance.
Ability to follow instructions, take notes and perform tasks consistently.
Basic knowledge of Ethernet and IP is required. A successful candidate will have a fundamental understanding of layers 1-4 of the OSI model.

Education and/or Experience

Working towards an associate or bachelor’s degree in a technical field with network-related coursework.

FirstLight provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments. FirstLight is committed to cultivating and preserving a culture of diversity, and inclusion. We recognize that our differences are assets that strengthen us as a team, and FirstLight is committed to fostering an environment where everyone feels welcomed, valued, respected and recognized. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.

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