Closed listing
Universal Experience Representative I
- Las Cruces, NM, United States
$17.77 to $22.21 USD / hour
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- $17.77 to $22.21 USD / hour
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Part of the Retail Floater team and provides coverage to various branches throughout the city.
The Universal Experience Representative (UER) is a customer service role focused on helping members with everyday banking needs - such as opening accounts, handling transactions, and providing financial education - either in person or virtually. UERs build strong relationships, act as trusted advisors, and recommend solutions that save members time and money. This position offers a clear growth path from entry-level (learning basics) to advanced levels (certified financial counselor and team leader), requiring excellent communication, problem-solving skills, and a commitment to delivering exceptional service while following policies and procedures.
Job Qualifications
EDUCATION/CERTIFICATION:
High School diploma or equivalent.
EXPERIENCE REQUIRED:
One (1) year financial institution experience or three (3) years of customer service experience for every year of financial institution experience required.