Jobs in the United States

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Added 36 mins ago
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Configuration Management
Actalent
Andover, MA
- $38 to $43.17 USD / hour
Our client, a leading defense and aerospace organization, is seeking a Lead Configuration Analyst to support critical engineering and manufacturing programs. This individual will play a key…
Added 2 hours ago
SAP System Analyst, Integration
CertainTeed LLC
Malvern, PA
CertainTeed, LLC seeks SAP System Analyst, Integration in Malvern, PA, to design, implement, & support SAP-based IT solutions for enterprise business processes. Analyze business & technical…
Added 3 hours ago
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Epic Ambulatory/Phoenix Analyst
TEKsystems
Charlottesville, VA
- $75 to $85 USD / hour
We are seeking an experienced Epic Ambulatory / Phoenix Analyst to support a growing portfolio of clinical application initiatives and operational support efforts. This individual will play…
Added 6 hours ago
Business Analyst
Steampunk
Remote, United States
As a Business Analyst you will lead the collection, capture, and management of mission user needs from prioritization, concept development, and feature writing to support development and…
Added 8 hours ago
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Epic Resolute Professional Billing Analyst
TEKsystems
Jackson, MS
- $85 to $90 USD / hour
Seeking a highly experienced Epic Resolute PB Analyst to assess and optimize an existing Professional Billing environment that has accumulated years of program-specific customizations. This…
Added 8 hours ago
Business Process Technology Analyst
University of Michigan
Ann Arbor, MI
The Business Process Technology Analyst (BPTA) supports the administration, maintenance, optimization, and effective use of the technology systems and business processes that support…
Added 8 hours ago
Clinical Database Analyst/Programmer - term limited
University of Michigan
Ann Arbor, MI
…Safety Consortium (HMS) Coordinating Center as a clinical data analyst and application developer focused on Django application development, LimeSurvey-based data collection, and data…
Added 9 hours ago
Senior Software Engineer Technical Remediation & Enablement
Citigroup
New York, NY
The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination…
Added 9 hours ago
SAP - OTC - Senior - Consulting - Location OPEN
EY
Columbia, SC · Greenville, SC
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and…
Added 10 hours ago
QC
Desktop Analyst/Helpdesk Technician
Quantum Corporation
Centennial, CO
- $25 to $28.5 USD / hour
Added 10 hours ago
SAP - OTC - Senior - Consulting - Location OPEN
EY
Charleston, WV
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and…
Added 11 hours ago
SAP - OTC - Senior - Consulting - Location OPEN
EY
Montgomery, AL · Huntsville, AL · Birmingham, AL
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and…
Added 11 hours ago
SAP - OTC - Senior - Consulting - Location OPEN
EY
Grand Rapids, MI · Detroit, MI · Lansing, MI
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and…
Added 16 hours ago
Oracle HCM Configuration Analyst
Edward Jones
Tempe, AZ
As an Oracle HCM Configuration Analyst, you will be a key partner in the design, optimization, and management of Human Capital systems and tools to enhance efficiency and deliver leading…
Added 17 hours ago
Program Analyst (Secret clearance required)
GD Information Technology, Inc.
United States
The IOEE-IOSEE Program is seeking an experienced Program Analyst to support program management, operational oversight, personnel administration, travel coordination, configuration…
Added 22 hours ago
IT Systems Administrator
State of Montana
Helena, MT
…coordinating computer software or hardware installation and configuration, customization of new or existing software or hardware, and maintaining or patching of existing IT Systems. The…
Added 22 hours ago
Business Systems Analyst
Host Terminals
Avondale, LA
Position Summary: The Business Systems Analyst will be responsible for ensuring the warehouse management system (WMS) and its integration with our enterprise resource planning (ERP) system…
Added 22 hours ago
Application Configuration Analyst - Field Mobility Systems
FirstEnergy
Akron, OH
An IT Application Configuration Analyst on the Field Mobility Systems team is responsible for enhancing, maintaining, and supporting applications, hardware, and network connectivity that…
Added 22 hours ago
Application Configuration Analyst - IT Enterprise Application Delivery
FirstEnergy
Akron, OH
The Application Configuration Analyst is responsible for the administration, configuration, support, and optimization of the IBM FileNet content management platform. This role ensures the…
Added 22 hours ago
Application Configuration Analyst - Utility Operations
FirstEnergy
Akron, OH
Perform configuration tasks within core software; where needed develop and enhance configuration within the application’s programming language
Added 22 hours ago
Technical Lead
Altimetrik, Inc.
Cincinnati, OH
…deployment across enterprise platforms • Manage API gateway configuration and security via Apigee; monitor production systems using Splunk and AWS CloudWatch to ensure reliability and rapid…
Added 22 hours ago
Technical Business Analyst (Finance Applications)
The Sherwin-Williams Company
Cleveland, OH
The Technical Analyst role is responsible for providing support for software-as-a-service (SaaS) and enterprise-wide applications necessary for the collection, retrieval, accessibility and…
Added 1 day ago
Product Manager
Now Optics
Delray Beach, FL
…priorities and scope trade-offs. You work alongside the Business Analyst, who owns POS/Ecomm system requirements, BRDs, and UAT, and the Sr. UX/UI Designer, who owns the design and user…
Added 1 day ago
Senior Technical Analyst System Administrator
Southern Maryland Electric Cooperative
Hughesville, MD
Southern Maryland Electric Cooperative has an immediate opening for a Senior Technical Analyst - System Administrator. This position is responsible for managing and supporting IT systems…
Added 1 day ago
Computer Systems Analyst - Windows
Northrop Grumman
Elkridge, MD
The Northrop Grumman CIDO Classified Solutions team is seeking a Computer Systems Analyst (Windows) to support information system lifecycle activities. The selected candidate will be…

FirstEnergy

Application Configuration Analyst - Utility Operations

Akron, OH, United States

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Job details

Experience: Minimum 2 years of related experience.
Posting language: English
Posted: Jul 24, 2026

Original job description

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]

About the opportunity

This is for an open position with the FirstEnergy Service Company, a subsidiary of FirstEnergy Corp.

Location: Position may be filled at Akron, OH; Greensburg, PA; Reading, PA; or Fairmont, WV locations. Position is currently remote but may work at or visit a facility based on business need.

The position will consist of being part of the Utility Operations Support Technology team focused on enhancing software and technology surrounding FE’s Work Management software. This includes CREWS, SAP Work Management, FEU Maps and ED Support App and associated interfaces with other core FEU applications.

Responsibilities:

Support & configure within the application architecture (vendor or custom developed)
Perform software installation and patching, as needed, based on application roadmaps and issue resolution
Perform configuration tasks within core software; where needed develop and enhance configuration within the application’s programming language
Understand system interface design & data flows to support complex inbound and outbound interfaces (both internal & external)
Identify opportunities to automate processes to maintain platform performance and availability
Solving complex problems and troubleshoot functionality for issue identification (including debugging); work in conjunction with other IT personnel
Collaborate with software vendors on issue identification/resolution, installation, and routine software patching
Properly control and maintain security of the application according to FE standards
Provide insight into application data
Develop data queries to meet customer requirements
Understand the structure and design of the application’s database
Provide data analysis based on the needs of the business users
Supporting and improving business processes
Learning and understanding the business processes associated with supported applications.
Documenting processes/procedures and specifications for supported applications.
Be an active participant in a collaborative work environment gathering requirements from business stakeholders for new projects
Develop technical designs and estimates to meet the business needs while supporting the company’s overall IT direction and standards
Create and maintain system documentation and procedures to ensure governance and standards
Consistently delivering high quality results.
Handle project management responsibilities – e.g. develop charters, develop and execute work plans, align with SAP platform release schedule, monitor releases progress, coordinating activities between IT teams, with the business units and with vendors, monitoring progressand communicating with stakeholders
Drive the entire system testing lifecycle
Create and execute comprehensive unit, system, and integration test plans
Working independently or with business analysts – e.g. support requirements definition, test scenario identification, test execution
Follow IT Change Management and Incident ticket processes.
Follow IT Sox application responsibilities and support audit activities.

Qualifications:

Required:

Bachelor's or Associate Degree in Computer Science, Computer/Management Information Systems, or similar discipline is required. A Bachelor's degree in another field with relevant industry experience in configuration, administration, and support of software will be considered.
Minimum 2 years of related experience. Related experience includes, but is not limited to:
Software configuration, administration, and support
Subject matter expert within a FirstEnergy business process & corresponding software
Functional knowledge of Relational Databases, particularly Oracle databases
Experience with Oracle databases with proven ability to develop SQL Queries, Stored Procedures, Packages, and Views.
Computer programming skills such as Microsoft .NET, Java, Shell Scripting, Python, Powershell etc.
Hands-on experience with SAP, including system configuration, troubleshooting issues, integrations, and supporting business processes across relevant modules (i.e. MM, FI/CO, PM, or CRM).
Experience with SOx applications, including supporting audit activities.
Highly motivated to work independently and productively within a virtual environment (i.e. working with remote co-workers using virtual technologies).
Ability and willingness to work flexible hours and be available for call-in and after-hours support (7x24 operations) when needed. This includes travel to Company sites when necessary.
Good interpersonal skills and demonstrated ability to work effectively as part of a team.
Ability to learn new concepts in information technology, learn the characteristics of new systems and update skills to adapt to changing technology
Demonstrated knowledge of testing processes, standards, and best practices.
Excellent interpersonal skills and demonstrated ability to work effectively as part of a team.
Demonstrated ability to provide software solutions and supporting the entire software development life cycle.
Proven ability to troubleshoot and solve problems in a production support environment.
Analytical skills to effectively resolve technical problems, identify and implement process improvements, and think creatively.
Demonstrated ability to effectively prioritize and plan work, work on multiple concurrent tasks, and meet deadlines.

Preferred:

Experience with the FE Work Management software suite and related business processes, especially within CREWS
Experience with automated testing tools/framework – e.g. Ruby, Gherkin, Azure
Familiarity with Azure Dev Ops and working in an agile environment.
Experience utilizing PowerBI (or similar reporting platform) to build reporting/analytic solutions
Familiarity with ServiceNow

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Exempt

FirstEnergy Human Resources Team

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