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Added 1 min ago
HR Generalist - Marquette Area
The Pivot Group Network
Marquette · Marquette, MI
Support safety program administration and incident reporting.
Added 1 min ago
Help Desk Technician - Caro Area
The Pivot Group Network
Caro · Caro, MI
Service Desk Analyst, Technical Support Specialist, IT Support Analyst, Computer Support Specialist, Field Service Technician, Tier 1 Support Technician, End User Support Technician, IT…
Added 1 min ago
IT Systems Administrator - Petoskey Area
The Pivot Group Network
Petoskey · Petoskey, MI
IT Administrator, Infrastructure Administrator, IT Support Specialist, Server Administrator, Windows Systems Administrator, IT Operations Analyst, Manufacturing Systems Administrator, Help…
Added 1 min ago
Accounts Payable / Receivable Specialist - Saginaw Area
The Pivot Group Network
Saginaw · Saginaw, MI
Experience with ERP systems such as SAP, Oracle, or Epicor.
Added 1 min ago
Accounts Payable / Receivable Specialist - Escanaba Area
The Pivot Group Network
Escanaba · Escanaba, MI
Experience with ERP systems such as SAP, Oracle, or Epicor.
Added 1 min ago
Cost Accountant - Gladwin Area
The Pivot Group Network
Gladwin · Gladwin, MI
Support physical inventory counts and cycle count programs.
Added 15 mins ago
CG
Project Coordinator IV (Sustainability)
CLMI Group, LLC
Los Angeles, CA
- $115,000 to $125,000 USD / year
The Project Coordinator IV – Sustainability provides project coordination, cost management, and financial controls support to the BuildLACCD Sustainability Strike Team throughout the…
Added 37 mins ago
EA
RBT Applied Behavior Analyst Therapist
EVERCARE ABA
Columbus, OH
- $18 to $27 USD / hour
· Accurately collect, record, and submit session data and notes using designated ABA software systems by established deadlines
Added 51 mins ago
SD
IT Administrator
SunCore Digital
Scottsdale, AZ
- $90,000 to $150,000 USD / year
Own the technical controls that support SOC 2, including access reviews, device compliance, encryption, offboarding evidence, and change records for IT systems
Added 59 mins ago
HR Operations Analyst
OVATION COMMUNITIES
MILWAUKEE, WI
The HR Operations Analyst is Ovation's owner of HR systems, records, and documented processes across all three facilities. Reporting to the VP of Human Resources, this role makes our HRIS…
Added 1 hour ago
CR
Business Analyst
Claritas Rx
Remote, United States
- $115,000 to $125,000 USD / year
…patients with chronic, life-threatening diseases receive the support that enables the greatest benefit from their therapy. Simply put, our promise is progress for every patient…
Added 1 hour ago
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Associate Business Analyst
Claritas Rx
Remote, United States
- $60,000 to $70,000 USD / year
…patients with chronic, life-threatening diseases receive the support that enables the greatest benefit from their therapy. Simply put, our promise is progress for every patient…
Added 1 hour ago
Transportation Analyst
SPECTRUM BRANDS INC
MIDDLETON, WI
Added 1 hour ago
Senior Business Analyst I
HEARTLAND LABEL PRINTERS INC
COMBINED LOCKS, WI
Added 1 hour ago
Transportation Analyst
SPECTRUM BRANDS INC
MIDDLETON, WI
Added 1 hour ago
Senior Business Analyst I
HEARTLAND LABEL PRINTERS INC
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Added 1 hour ago
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Lead Business Analyst
Eaton Corporation
Waukesha, WI
- $97,000 to $143,000 USD / year
Eaton's Power Systems Division is currently seeking a Lead Business Analyst. This position is part of the Line Installation and Protective Equipment (LIPE) team and supports Eaton's…
Added 1 hour ago
SAP Configuration Analyst
OXFORD GLOBAL RESOURCES INC
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Added 1 hour ago
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Leave & Accommodation Analyst
Gates Co
Denver, CO
- $40,123 USD / year
…disability-related matters, and workplace accommodations. The analyst is responsible for administering leave and accommodation programs, interpreting applicable laws and company policies,…
Added 1 hour ago
HUMINT Targeting Analyst
Paragon Cyber Solutions
Washington, DC
Our team pairs cleared mission expertise with proven engineering, cybersecurity, intelligence, and systems integration capabilities. We support complex operational environments in the U.S.…
Added 2 hours ago
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Customer Support Analyst
Aston Carter
Mossville, IL
- $24 to $25.5 USD / hour
We are seeking a detail-oriented Business Analyst (Non-IT) to support business operations, customer requests, and data management activities within a collaborative team environment. This…
Added 2 hours ago
Catastrophe Business Analyst
MS ACSC Management Services Inc
Costa Mesa, CA
The Business Analyst (BA) works as a member of the Catastrophe (CAT) Planning & Logistics Team, supporting efforts to ensure organizational readiness and effective response to catastrophe…
Added 2 hours ago
ERP Systems Solution Architect
Navistar Financial Corporation
Lisle, IL
Added 2 hours ago
Project Analyst
Visa U.S.A. Inc.
Foster City, CA
We are looking for a highly organized, proactive, and detail-oriented Internal Audit Analyst to join our Global Internal Audit team in Foster City, California. Reporting directly to the…
Added 2 hours ago
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Supply Chain Analyst
Centric Fiber Op Co, LLC
The Woodlands, TX
- $70,000 to $85,000 USD / year
The Supply Chain Analyst I makes that happen. Reporting to the Manager, Supply Chain, this analytically focused role spans procurement, fleet management, contractor management, and…

Closed listing

FirstEnergy

Application Configuration Analyst - IT Enterprise Application Delivery

Akron, OH, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: 7+ years of hands-on experience administering IBM FileNet Content Manager or similar enterprise content management platforms.
Posting language: English
Posted: Jun 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]

Position Summary

The Application Configuration Analyst is responsible for the administration, configuration, support, and optimization of the IBM FileNet content management platform. This role ensures the reliability, performance, security, and compliance of enterprise content repositories while supporting business users, IT partners, and regulatory requirements. The right candidate will serve as a key technical resource for maintaining system stability, enabling process automation, and supporting records and information governance.

Responsibilities

Administer and maintain IBM FileNet Content Manager and IBM Enterprise Records (IER), including Object Stores, Content Engine (CPE), Content Navigator (ICN), and related supporting components, with limited Process Engine use required for IER functionality.
Monitor system health, performance, and storage capacity; proactively identify and remediate issues.
Plan, execute, and support upgrades, patching, backups, and restores for FileNet applications and supporting components, including CPE, ICN, and records-related services.
Support disaster recovery planning, testing, and execution for FileNet environments.
Configure and manage FileNet security, roles, permissions, and access controls.
Ensure compliance with enterprise records management, retention, and legal hold policies.
Support audits (e.g., SOX, regulatory, internal) by providing system documentation, evidence, and access reviews.
Partner with Records Management, Legal, and Compliance teams to align FileNet configurations with governance requirements.
Provide Tier 2/3 support for FileNet-related incidents and service requests.
Troubleshoot content access, workflow, ingestion, and performance issues.
Assist business users and application teams with document management, workflows, and metadata design.
Support onboarding, training, and knowledge transfer for FileNet users and administrators.
Support integrations between FileNet and other enterprise systems (e.g., ServiceNow, SAP, SharePoint, custom applications).
Collaborate with automation and development teams for document ingestion and process optimization.
Participate in solution design reviews to ensure FileNet best practices are followed.
Maintain system documentation, runbooks, architecture diagrams, and operating procedures.
Identify opportunities to improve performance, usability, security, and automation capabilities.
Stay current on FileNet product updates, industry trends, and content management best practices.
Lead and coordinate FileNet platform upgrades and application deployments, working with infrastructure, database, and dependency teams as needed.
Administer and support WebSphere Application Server environments hosting FileNet applications, including application deployments, configuration, patching, and troubleshooting related to FileNet and Records services.

Required Qualifications

Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent practical experience).
7+ years of hands-on experience administering IBM FileNet Content Manager or similar enterprise content management platforms.
Experience supporting production systems in a large, enterprise environment.
Strong knowledge of IBM FileNet components (Content Engine, IBM Enterprise Records, Object Stores, workflows, security model).
Experience administering WebSphere Application Server environments supporting IBM FileNet applications.
Experience with Windows and/or Linux server environments.
Familiarity with databases (e.g., Oracle, SQL Server) as they relate to ECM platforms.
Understanding of backup, disaster recovery, and high-availability concepts.
Experience with scripting, automation, or basic troubleshooting of integrations is a plus. Strong problem-solving and analytical skills.
Ability to communicate effectively with both technical and non-technical stakeholders.
Comfortable working in a regulated or compliance-driven environment.
Organized, detail-oriented, and capable of managing multiple priorities.
Familiarity with records management, retention schedules, and legal holds.

Preferred Qualifications

Experience with regulated industries (utilities, financial services, healthcare).
IBM FileNet certifications or ECM-related certifications.
Experience supporting related IBM Content Manager (CM8), eDiscovery Manager, or ICC4SAP systems.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Exempt

FirstEnergy Human Resources Team

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