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Added 29 mins ago
Business Process Technology Analyst
University of Michigan
Ann Arbor, MI
The Business Process Technology Analyst (BPTA) supports the administration, maintenance, optimization, and effective use of the technology systems and business processes that support…
Added 29 mins ago
Clinical Database Analyst/Programmer - term limited
University of Michigan
Ann Arbor, MI
We are looking for a detail-oriented, analytical, and systems-focused individual to join the Michigan Hospital Medicine Safety Consortium (HMS) Coordinating Center as a clinical data…
Added 30 mins ago
Lead Security Operations Center (SOC) Analyst
University of Michigan
Ann Arbor, MI
…Security (DPSS) is seeking a Lead Security Operations Center (SOC) Analyst to support campus safety through advanced operations, training, and intelligence…
Added 1 hour ago
Cloud Architect
TECHGROUP AMERICA INC.
BALDWIN, NY
…solutions using AWS & Azure native services. Lead cloud migration, integration, & modernization initiatives, including enterprise application migration & distributed platform optimization…
Added 1 hour ago
TW
Business Systems Analyst
Tegra118 Wealth Solutions, Inc. dba InvestCloud
NEW YORK, NY
- $107,120 USD / year
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Senior Software Engineer Technical Remediation & Enablement
Citigroup
New York, NY
The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination…
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SAP - OTC - Senior - Consulting - Location OPEN
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Columbia, SC · Greenville, SC
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and…
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Space Enterprise Optimization Analyst/ Space Enterprise Optimization Specialist
The Aerospace Corpor
Colorado Springs, CO
…innovative solutions that span satellite, launch, ground, and cyber systems for defense, civil and commercial customers. When you join our team, you'll be part of a special collection of…
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Space Domain Awareness and Mission Analyst
The Aerospace Corpor
Colorado Springs, CO
…innovative solutions that span satellite, launch, ground, and cyber systems for defense, civil and commercial customers. When you join our team, you'll be part of a special collection of…
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Space Enterprise Optimization Analyst/ Space Enterprise Optimization Specialist
The Aerospace Corpor
Colorado Springs, CO
…innovative solutions that span satellite, launch, ground, and cyber systems for defense, civil and commercial customers. When you join our team, you'll be part of a special collection of…
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SAP - OTC - Senior - Consulting - Location OPEN
EY
Charleston, WV
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and…
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Senior Capital Markets Analyst
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Charlotte, NC
As a Senior Capital Markets Analyst, you’ll be responsible for supporting efforts related to the management of capital structure and coordinating with Treasury Operations on short-term…
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SAP - OTC - Senior - Consulting - Location OPEN
EY
Montgomery, AL · Huntsville, AL · Birmingham, AL
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and…
Added 3 hours ago
Ford Racing Parts Planning Analyst
Ford Motor Company
Dearborn, MI
Automotive Technical Knowledge: General understanding of one or more vehicle systems, including:o ICE Powertrain: Engines, crate engines, superchargers, transmissions, and driveline…
Added 3 hours ago
SAP - OTC - Senior - Consulting - Location OPEN
EY
Grand Rapids, MI · Detroit, MI · Lansing, MI
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and…
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RF Modeling and Simulation Analyst
CACI International
Albuquerque, NM
As a CACI Mission & Engineering Support Modeling and Simulation Analyst supporting the Joint Navigation Warfare Center (JNWC) you will contribute to enabling Positioning, Navigation, and…
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Campus Undergraduate Full-Time Analyst - 2027 Data Engineer I, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $78,000 to $124,750 USD / year
- Full-time
…with data requirements, data models, data pipelines, database systems, Big Data patterns, cloud-native data tooling, production support, data quality, and data governance practices while…
Added 13 hours ago
Business Analyst - Hospitality Systems
Capgemini
Atlanta, GA
We are seeking a highly motivated Business Analyst to support hospitality technology transformation initiatives. In this role, you will partner with Guest Services, Dining, Hotel…
Added 14 hours ago
Business Systems Analyst
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Avondale, LA
Position Summary: The Business Systems Analyst will be responsible for ensuring the warehouse management system (WMS) and its integration with our enterprise resource planning (ERP) system…
Added 14 hours ago
Program Analyst
Veterans Affairs, Veterans Health Administration
Lexington, KY
Added 14 hours ago
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L&D Business Analyst
ManpowerGroup
Louisville, KY
- $50.62 to $57.44 USD / hour
3+ years of experience as a Business Analyst, Systems Analyst, Process Analyst, or a similar role.
Added 15 hours ago
Application Configuration Analyst - Field Mobility Systems
FirstEnergy
Akron, OH
An IT Application Configuration Analyst on the Field Mobility Systems team is responsible for enhancing, maintaining, and supporting applications, hardware, and network connectivity that…
Added 15 hours ago
Application Configuration Analyst - Utility Operations
FirstEnergy
Akron, OH
…includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated…
Added 15 hours ago
BF
Financial Analyst
BC Forward
Dayton, OH
- $88 to $98 USD / hour
Added 15 hours ago
Technical Lead
Altimetrik, Inc.
Cincinnati, OH
…Jenkins, GitLab, GitHub Actions, and Harness to support continuous integration and deployment across enterprise platforms • Manage API gateway configuration and security via Apigee; monitor…

FirstEnergy

Application Configuration Analyst - Field Mobility Systems

Akron, OH, United States

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Job details

Experience: Minimum 2-4 years related experience
Posting language: English
Posted: Apr 13, 2026

Original job description

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]

The selected candidate may be offered a position within the same job family, at a level that is lower than what was posted. This will be determined based upon the results of the interview process which considers the candidate’s skills, work history, experience level, and other relevant qualifications.

Location: Position is currently remote but may work at or visit a facility based on business need or be required to report regularly to a FirstEnergy Location such as Akron, OH; Greensburg, PA; Reading, PA; or Fairmont, WV locations.

An IT Application Configuration Analyst on the Field Mobility Systems team is responsible for enhancing, maintaining, and supporting applications, hardware, and network connectivity that support FirstEnergy Utilities mobile field workers and Fleet services. You will be assisting with supporting current as well as implementing new and next generation mobile field execution platforms.

What you’ll do:

Learning and understanding the business processes associated with supported applications.
Developing application interfaces, maintaining reports, and vendor package applications.
Understand system interface design & data flows to support complex inbound and outbound interfaces.
Developing technical designs that meet business needs and support the company’s strategic direction.
Properly leveraging the correct technology for the defined requirements.
Follow IT Change Management and Incident ticket processes.
Work on cross-functional teams to accomplish overall IT projects and objectives
Consistently deliver high quality results.
Constantly look for better ways of solving technical problems and improving solutions.
Manage and support mobile deployment of 2500+ Field worker computers and network connectivity solutions.
Administer, support and enhance FirstEnergy’s GPS asset tracking and telemetry system.
Administer, support and enhance FirstEnergy’s Fleet management systems.
Support FirstEnergy’s Field worker remote work execution systems.
Documenting processes/procedures and specifications for supported applications.
Developing clear documentation for completed products.
Document processes/procedures and specifications for peers
Working independently or with business analysts to support requirements gathering and test scenario identification.
Unit, integration, performance and stress testing support for application enhancements, upgrades, and patches.
Create and execute unit test plans related to product enhancements, implementations, patches, or upgrades
Investigating and resolving problems with supported applications in a production support environment.
Collaborate with software vendors on issue identification & resolution, installation of software, and routine software patching.
Solving complex problems and troubleshooting functionality for issue identification.
Respond to 2nd/3rd level support requests that are related to Field Mobility technologies.
Supporting FE Operations during emergencies and storm-related activities and travel to various FirstEnergy locations.
Ability to work flexible hours and be available for call-in and after-hours support (7X24 operations).

An employee hired at Level III or IV, will be expected to perform the above responsibilities with greater proficiency and in a more independent manner.

What you will need to be qualified:

Bachelor's degree in Computer Science, Computer/Management Information Systems, a related degree, or commensurate experience
Minimum 2-4 years related experience
Related experience includes, but is not limited:
Experience with Oracle and SQL databases with proven ability to develop SQL Queries, Stored Procedures, Packages, and Views.
Integration experience utilizing APIs, REST web services, and other integration methods.
Experience working on Windows Servers, Linux, and/or UNIX.
Microsoft Active Directory, certificate management, Power Platform (Apps, Automate, BI), PowerShell, profile management, or Windows OS
Mobile networking & monitoring
Highly motivated to work independently and productively, but also able to effectively collaborate and build relationships in a virtual environment
Excellent problem-solving, organizational, and analytical skills
Quickly learn new concepts in information technology, learn the characteristics of new systems and update skills to adapt to changing technology
Ability to work flexible hours and be available for call-in and after-hours support (7X24 operations).

Preferred:

Knowledge of the Work Management and Field Mobility suite of applications (i.e., CREWS, FEWS, ARCOS, FWRD, OMA, Geotab, FEU Maps, ToughPics and AssetWorks M5), is a plus
Familiarity with ServiceNow.
Familiarity working in the electric utility industry.
Familiarity with Azure Dev Ops and working in an agile environment.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Exempt

FirstEnergy Human Resources Team

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