Administrative Support Associate - Substation Services

JOB DESCRIPTION FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. About the Opportunity This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. This is a full-time, on-site position located in Elyria, OH Summary of Responsibilities: * Provide administrative, clerical, and operational support for Substation, Relay, Underground Network, and related field operations. * Serve as a primary point of contact for employees, supervisors, vendors, Human Resources, Payroll, and internal business partners regarding department support activities. * Review, correct, and process employee timekeeping records to ensure accurate labor charging, vehicle time reporting, overtime coding, upgrades, meal stipends, and payroll processing. * Transfer and validate labor and payroll information between company systems, ensuring timely and accurate reporting and resolution of errors. * Maintain employee availability records, overtime equalization data, callout records, and workforce rosters in accordance with company practices and collective bargaining agreements. * Generate, review, and analyze reports related to attendance, labor utilization, overtime, and workforce scheduling. * Process vendor invoices, utility bills, service entry sheets, and payment documentation while ensuring proper accounting and job cost allocation. * Create and maintain purchase requisitions, purchase orders, and associated documentation for the procurement of goods and services. * Coordinate office operations including records management, filing, mail distribution, office supply inventory, and document retention. * Arrange employee travel, lodging, vehicle rentals, and training-related logistics as required. * Process employee reimbursements and expense documentation including mileage, parking, tolls, training expenses, and other authorized business costs. * Reconcile purchasing card transactions and ensure compliance with company financial controls and reporting requirements. * Prepare month-end accruals and provide accounting support to ensure accurate financial reporting. * Support scheduling activities, customer appointments, calendars, departmental meetings, and other administrative coordination functions. * Support storm restoration and emergency response efforts through staffing coordination, roster management, reporting, and administrative support during normal and extended work hours. * Assist management with special projects, data gathering, workforce reporting, and other operational initiatives as assigned. Summary of Qualifications: * Must have high school diploma or GED. * Must pass the Company's Administrative Selection System (SASS) test. * Demonstrated ability to deliver quality, accurate work within established deadlines; demonstrated ability to work in a fast-paced environment.