Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
530085-Registered Nurse
Oak Street Health MSO LLC
Oak Park, IL
Our Center Nurses report to the Practice Manager.
Added 1 min ago
Principal Platform Engineer – Kubernetes Reliability and Distributed Systems
Hewlett Packard Enterprise
Durham, NC · Ft. Collins, CO
This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office
Added 1 min ago
Engineering Technician I
Airxcel Inc
Frederick, CO
…that supports engineering, manufacturing, quality, product development, technical service, and facility operations. Reporting to the Engineering Manager, this position turns engineering…
Added 1 min ago
Product Quality Engineer, Dive-XL
Anduril Industries
Quonset, RI
…multi-million-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV…
Added 2 mins ago
BH
Senior Appeals & Denials Resolution Manager
Big Health
Remote, United States
- $120,000 to $140,000 USD / year
Big Health is seeking an experienced, results-driven Senior Appeals & Denials Resolution Manager to establish and lead payer appeals and denial resolution operations. This role will…
Added 4 mins ago
M
Selling and Support Captain, Paramus Park - Full Time
Macy's
Paramus, NJ
- Full-time
…opportunities include Personal Stylist or Sales and Customer Experience…
Added 4 mins ago
M
Assistant Supervisor - At Your Service, Herald Square - Full Time
Macy's
New York, NY · NY
- Full-time
…customer experience through active supervision and enhancing the service culture. As part of the Store Leadership Team, you will have a key role in communicating expectations and priorities…
Added 4 mins ago
M
Beauty Counter Manager - Trend Beauty, Staten Island - Full Time
Macy's
Staten Island, NY
- Full-time
…meaningful, long-lasting connections. With a strong focus on client development, you will cultivate a loyal customer base through outreach, follow-up, and consistent, personalized…
Added 4 mins ago
CO
Administrative Coordinator - PW
City of Boise
Boise, ID
- $23.77 to $28.22 USD / hour
…running effectively. This role oversees daily administrative operations, manages complex executive calendars, supports strategic initiatives and ensures clear communication among…
Added 4 mins ago
M
Seasonal Lead, China Grove - Full Time
Macy's
China Grove, NC
- Full-time
The Warehouse Lead is responsible for achieving daily department goals set by the Operations Manager. They will monitor hour by hour performance, adjust staffing as needed, and provide…
Added 4 mins ago
M
Style Merch Captain, South Hills Village Mall - Full Time
Macy's
Pittsburgh, PA
- Full-time
…opportunities include Personal Stylist or Sales and Customer Experience…
Added 4 mins ago
LC
General Manager- $1,500 Sign-on Bonus
LUV Car Wash
Pottstown, PA
- $55,000 to $60,000 USD / year
Our mission is to become a top car wash company by growing our people, creating and maintaining strong operations, and living a culture of continuous improvement. We live that out through…
Added 4 mins ago
Principal Platform Engineer – Kubernetes Reliability and Distributed Systems
Hewlett Packard Enterprise
Durham, NC · Ft. Collins, CO
This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office
Added 5 mins ago
General Manager | Greenville, SC | Lead Our Newest Store!
America's Thrift Stores
Greenville, SC
As a Manager III with America’s Thrift, each day brings challenging and meaningful work in a fast-paced retail and production environment. The Manager III is responsible for inspiring the…
Added 5 mins ago
M
Starbucks Barista Trainer, Dadeland - Full Time
Macy's
Miami, FL
- Full-time
The Barista Trainer supports the Starbucks Manager in running an efficient, professional, safe and profitable Starbucks operation following all company standards.
Added 6 mins ago
Service Manager - HOLT Truck Centers
HOLT Group
Pharr, TX
The Service Manager’s main responsibility is to proactively develop and manage the service department business and operations in a way that maximizes customer and employee satisfaction, as…
Added 7 mins ago
SO
Community Programs Specialist (Environmental Program Specialist 1/2/3, PCN 187135)
State of Alaska
Anchorage, AK · Soldotna, AK · Wasilla, AK · Fairbanks, AK · Juneau, AK
- $27.46 to $38.16 USD / hour
The Alaska Department of Environmental Conservation's Division of Water is seeking a resourceful, organized, and collaborative professional to join our Capacity Development Program.
Added 7 mins ago
Loan/Collection Officer 3 (PCN 089074)
State of Alaska
Juneau, AK
…ability to guide and develop staff while managing complex lending operations, and strong financial judgment. The ideal candidate will possess a strong commitment to public service…
Added 7 mins ago
CE
Sales Associate
Claires Essentials LLC
St. George, UT
- $9 to $11 USD / hour
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 7 mins ago
Treasury & Payment Solutions Strategy Intern, Summer 2027 (10 weeks)
BMO Bank N.A.
Chicago, IL
Assist in the development of business case and scope opportunities through robust data analysis
Added 7 mins ago
Apprentice Hourly
CHIPOTLE
Jacksonville, FL
…to grow into General Managers by assisting in the day-to-day operations of our restaurants. You’ll learn what it takes to run a strong business, hire and train great people, and deliver a…
Added 8 mins ago
Associate Director - Program Manager (Government)
AT&T Technical Services Company, Inc.
Remote, United States
The employee must live in the National Capital Region
Added 8 mins ago
CL
Document Services Manager
Complete Legal
Mission, KS
- $55,000 to $65,000 USD / year
The Document Services Manager serves as the critical link between the Sales team and the Document Services Operations team, translating customer requirements and sales commitments into…
Added 9 mins ago
Logistics Leader
Glad Manufacturing Company
Amherst, VA
Must have strong communication skills and be able to work with internal and external sources
Added 10 mins ago
WS
Operations Manager
Wal-Mart Stores East, LP
AL
- $65,000 to $100,000 USD / year
Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service…

First Merchants Brand

Client Relationship Representative (Universal Banker)

Clarksville, IN, United States

Apply on recruiting.ultipro.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

First Merchants Bank is seeking a Customer Relationship Representative to join our team! This position is responsible for delivering high-quality customer service and accurately performing a variety of banking activities, including processing financial transactions, opening deposit accounts, and assisting with loan applications. The position identifies customer needs and recommends appropriate banking products, services, and digital solutions to support customers’ current and future financial needs. The position is also responsible for building and maintaining positive customer relationships and contributing to the banking center’s success by achieving established individual and team sales and service goals.

As part of this role you will:

Customer Experience and Relationship Management
Deliver high-quality customer service by addressing a wide range of general banking needs in a fast-paced, relationship-focused banking center environment.
Proactively engage clients in meaningful conversations to understand current and future financial needs and recommend appropriate products, services, and digital solutions.
Resolve client inquiries, concerns, and complaints within scope of authority, ensuring timely resolution and a positive client experience.
Utilize customer feedback and service insights to strengthen client relationships, build loyalty, and create client advocates.
Maintain accurate client records and account information to support ongoing relationship management.
Operational Excellence
Accurately process everyday monetary transactions, including deposits, withdrawals, loan payments, check cashing, night deposits, cashier’s checks, money orders, and change orders.
Perform operational responsibilities as needed, including balancing cash, teller cash recyclers (TCR), vault, ATM, and branch transactions.
Process non-monetary client requests, such as stop payments, debit card orders, address changes, and check orders, in accordance with policy.
Support banking center operations by adhering to internal controls, completing daily security procedures, and ensuring compliance with policies and procedures.
Monitor and resolve deposit and loan exceptions in a timely manner and escalate issues as appropriate.
Sales and Business Development
Actively lead and participate in sales and service activities to support individual, team, and banking center scorecard goals.
Effectively use guided conversations and relationship management tools to identify opportunities to deepen client relationships.
Open new consumer and business accounts and process loan applications for new and existing clients.
Utilize digital tools to educate clients and enroll them in electronic banking products and services during account opening and onboarding.
Engage in teleconsulting activities, including call blocks and call nights, to support achievement of sales goals.
Utilize CRM and sales tools to document, track, and manage client interactions and incentive plan activity.
Recognize and pursue new business opportunities, including making partner referrals for merchant services, treasury management, mortgages, and investments.
Team Collaboration and Leadership
Actively participate in the sales management process, including daily huddles, weekly meetings, coaching sessions, and touch bases.
Provide guidance and support to associates related to operational procedures, service standards, and sales practices.
Assist the Banking Center Manager with administrative and operational activities, including audits, branch balancing, and efficiency initiatives.
Serve as a resource for associates regarding problem resolution and procedural questions.
High-performing Client Relationship Representatives may serve as a Banking Center Mentor.
Risk Management and Compliance
Ensure compliance with all applicable regulations, policies, and reporting requirements, including but not limited to BSA, OFAC, CIP, EDD, and information security standards.
Complete required training and stay current on regulatory, operational, and product knowledge expectations.

To be successful in this position, we require the following:

High school diploma or equivalent (GED).
A minimum of one (1) year of customer service, sales, banking, or related experience.

The following would be a plus:

Prior banking experience.
Ability to sell and cross-sell bank products and services.
This position requires S.A.F.E Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). Employees hired or transferring into this position will need to meet the qualification requirements within three (3) months of hire.
Ability to obtain Notary Public designation.

First Merchants offers the following:

Base Pay PLUS Bonuses
Medical, Dental and Vision Insurance
401k
Health Savings and Flexible Spending Accounts
Vacation/Sick Time
Paid Holidays
Paid Parental Leave
Tuition Reimbursement
Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us!

Apply on recruiting.ultipro.com About employer

More about this job

Skills

Customer service
Banking activities
Sales
Customer experience
Ensure compliance with policies
Sales targets
Leadership
Coaching
Risk management
Regulatory compliance
Reporting
Cybersecurity
Product knowledge
Notary

Report this job

Work requirements

Jobs in the United States