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Principal Software Engineer
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United States
…observing technologies and assist in their integration into…
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Service Manager
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…work; rewarding, motivating, counseling associates; addressing associate complaints and resolving…
Added 2 mins ago
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Mail Clerk
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- $15.5 to $16.5 USD / hour
…PA! We offer competitive benefits, paid time off, and a 401K program with a company match. This position involves working with a team operating a mailroom in an office building. You will be…
Added 2 mins ago
Director / Technology / District Wide
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Added 3 mins ago
Human Resources Operations Specialist
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…looking for a detail-oriented, resourceful, and people-focused HR Operations Specialist to join our People Operations…
Added 3 mins ago
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Set up, start up, and troubleshoot equipment to ensure efficient production operations.
Added 3 mins ago
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Electronics Technician
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- $24 to $32 USD / hour
Build wire harnesses, electronic test boxes, and other electronic test equipment to support lab operations.
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Customer Service Associate - Laupahoehoe
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- $16.5 to $19.5 USD / hour
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Customer Service Associate - Honokaa
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- $16.5 to $19.5 USD / hour
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Customer Service Associate - Hamakua
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- $16.5 to $19.5 USD / hour
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Customer Service Associate - Puainako
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- $16.5 to $19.5 USD / hour
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Added 3 mins ago
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Data Engineer - Level III
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- $120,000 to $135,000 USD / year
Contract: USDA OMNI – NRCS Operations & Maintenance
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Retail Part Time Store Associate
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- Part-time
As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and…
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Elevator Inspector Federal Projects
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Required: Associate degree in a construction-related field, completion of a trade school program, or equivalent professional certification.
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Nurse Manager – Outpatient Neurology (Full Time)
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Program Coordinator- Vaccine Research
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Administrative Coodinator
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…functions requiring in-depth knowledge of departmental programs, operations and services and hospital policies and…
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CT Technologist Outpatient Imaging
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Participates in a structured onboarding and training program
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Part-Time Sales Lead - Famous Footwear
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Added 6 mins ago
Seasonal HRA
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Manage the Attendance program in partnership with HR and Operations Leaders
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Senior Associate, Compensation Design, M&A Strategy
KPMG LLP
Atlanta, GA · Boston, MA · Chicago, IL · Dallas, TX · Denver, CO · Houston, TX · Los Angeles, CA · New York, NY · San Francisco, CA
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Added 6 mins ago
Customer Laboratory Services Associate
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Shipping and Warehouse Associate
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Sales Lead - Part-time-Avenue East Cobb
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- $14.7 USD / hour
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Assist with store operations, including opening and closing store, manager on duty, visual merchandising, floor sets, inventory management, and adherence to company policies.
Added 7 mins ago
Sales Manager
DRIFTWOOD HOSPITALITY MANAGEMENT
Cocoa Beach, FL

First Bank

IT Security Platforms Tech

Greensboro, NC, United States
Troy, NC, United States
Asheville, NC, United States

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Job details

Posting language: English

Original job description

SUMMARY:

The IT Level II Technician: Video Surveillance and Access Control Specialist is responsible for the installation, configuration, maintenance, and support of the bank’s video surveillance, access control, and related physical security technology systems. This position performs advanced technical work involving the analysis, testing, deployment, troubleshooting, and ongoing support of cameras, recording platforms, door access hardware, badge readers, controllers, and other connected security devices. The role applies systems analysis and technical support practices to diagnose complex hardware, connectivity, and configuration issues; coordinate with vendors and internal stakeholders; define functional requirements; and implement reliable solutions that support the continued security, availability, and operational stability of the organization’s physical security environment.

ESSENTIAL FUNCTIONS:

Install, configure, test, and support video surveillance cameras, recording platforms, access control panels, door controllers, badge readers, electric strikes, magnetic locks, request-to-exit devices, and related physical security hardware.
Program and maintain video surveillance and access control software, including camera views, recording schedules, retention settings, door schedules, access groups, and event or alarm configurations.
Troubleshoot issues involving cameras, cabling, network connectivity, PoE, door hardware, card readers, controllers, credentials, access rights, and related system integrations.
Perform preventive maintenance and operational health checks on video surveillance and access control equipment to support reliable recording, monitoring, and access operations.
Coordinate with Facilities, Security, branch leadership, vendors, and project teams on new installations, remodels, relocations, decommissions, repairs, and upgrades involving physical security systems.
Review security system alerts, logs, and service requests to identify recurring issues, document findings, and recommend corrective actions.
Maintain accurate documentation for physical security systems, including device inventory, camera and door locations, IP addresses, wiring details, licensing, warranty information, and vendor support records.
Support access badge, credential, and permission changes in accordance with approved requests, established procedures, and least-privilege access practices.
Ensure video surveillance and access control systems are deployed and maintained in alignment with bank standards, cybersecurity requirements, audit expectations, and applicable regulatory requirements.
Install, terminate, test, and certify structured cabling systems including Cat5e, Cat6, and Cat6A..
Perform cable termination on patch panels, wall jacks, racks, cabinets, and network equipment.
Label cabling, termination points, and network components according to established standards.
Ensure all cabling installations comply with local codes, safety regulations, and organizational standards.
Consult with users, engineers, and/or project teams to determine needs, requirements, and configuration standards.
Design, plan, deploy, and test hardware/physical solutions.
Brief senior leadership on project status and deliverables.
Create documentation, standards, and procedures for deployed solutions.
Collaborate with Level III Technicians and Network Administrators on infrastructure projects, hardware rollouts, or complex incident resolution.
Evaluate functional requirements for hardware, physical connectivity, and infrastructure.
Perform advanced diagnosis and resolution of escalated issues involving hardware, connectivity, physical layer performance, and configuration faults.
Branch printer installs and repairs.
Configure and maintain network connected devices.
Onsite support and hardware replacement.
Communicate with end users and stakeholders regarding issue status, required actions, and root cause findings.
Resolve escalated tickets requiring Level 2 technical hardware and network expertise.
Follow up on open service requests to ensure timely and accurate closure.
Vendor coordination and RMAs.
Maintain accurate Inventory and asset lists.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to our Service Excellence standards and promotes their implementation with peers and associates they support.
Performs other duties as required.

GENERAL QUALIFICATIONS:

Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.

Associate's degree in computer science or related field preferred.
Minimum of two years' experience planning, configuring, testing, and deploying video surveillance and access control systems.
Work-related experience should consist of duties in a business environment.
Ability and willingness to travel to client locations.
Ability and willingness to work in a high-pressure, time-sensitive environment.
Ability to quickly learn new technology and software, specifically the correct way to install and maintain.
Intermediate skills in personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.

Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver’s license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.

Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations’ environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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More about this job

Skills

Troubleshooting
Technical support
Troubleshoot
Preventive maintenance
Maintain equipment
Leadership
Building systems monitoring technology
Documentation
Control systems
Cybersecurity
Test hardware
Regulatory compliance
Anti-money laundering
Computer science
Valid driver's licence
Exercise self-control
Customer relations
Attention to detail
Employee relations

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