Jobs in the United States

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Added 2 mins ago
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Regional Maintenance Manager (Chicago & Indiana)
WinnCompanies
Chicago, IL · La Porte, IN
- $110,000 to $135,000 USD / year
…it all possible. As an award-winning owner, developer, and manager of high-impact, mixed-income apartment communities, we are proud to be one of the nation’s leading managers of multifamily…
Added 3 mins ago
Senior Product Manager
Elevance Health
Nashville, TN · Tampa, FL · Atlanta, GA · Indianapolis, IN · Leawood, KS · Louisville, KY · Grand Prairie, TX
As a Senior Product Manager at CareBridge, you will lead the strategy, development, and continuous improvement of product capabilities supporting one of our core service lines. You will…
Added 3 mins ago
Pharmacy Technician II – Clinical Pharmacy Care Center
Elevance Health
Indianapolis, IN · Miami, FL · Tampa, FL · Atlanta, GA · Louisville, KY · Metairie, LA · Durham, NC · Mason, OH · Grand Prairie, TX
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least…
Added 3 mins ago
Outreach Care Specialist
Elevance Health
Nashville, TN · Tampa, FL · Indianapolis, IN · Louisville, KY · Cincinnati, OH
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least…
Added 3 mins ago
Nurse Case Manager I
Elevance Health
Latham, NY · FL · Ashburn, VA · Richmond, VA · Roanoke, VA
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at
Added 3 mins ago
Senior Customer Service Manager
Stanley Engineered Fastening LLC
Danbury, CT
As a Sr. Customer Service Manager, you’ll be part of our Stanley Engineered Fastening team working as a Remote employee. You’ll get to:
Added 3 mins ago
Superintendent, Personnel Camp & Site Services
Blue Moon Metals
Imlay, NV · Henderson, NV
Support the Manager in coordinating camp construction, infrastructure installation, and facility development.
Added 3 mins ago
Manager, Personnel Camp & Site Services
Blue Moon Metals
Imlay, NV · Henderson, NV
The Camp & Site Services Manager will be responsible for the planning, development, construction, commissioning, and ongoing operation of a remote personnel camp supporting mining and…
Added 3 mins ago
VC
L6007-02 Assistant Residential House Manager
Venture Community Services Inc
Winchendon, MA
- $19.5 to $21 USD / hour
…facing diverse challenges through a compassionate and dedicated workforce using innovative practices that encourage independence, empowerment, and…
Added 4 mins ago
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Human Resources Operations Manager
Rosendin
San Jose, CA
- $128,000 to $167,900 USD / year
The HR Operations Manager leads the HR Ops team as part of a shared services model responsible for the accurate, timely execution of core HR processes across the employee lifecycle,…
Added 5 mins ago
Private Client Manager II
Bank of America, National Association
United States
…foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we…
Added 5 mins ago
CashPro Payments Product Manager
Bank of America, National Association
NY
…foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we…
Added 6 mins ago
Strategic Account Manager
Wesco
Remote, United States
As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify…
Added 6 mins ago
Manager Safety & Compliance
Krise Transportation, Inc.
PUNXSUTAWNEY, PA · EAST GREENVILLE, PA · Birdsboro, PA · Mertztown, PA · Robesonia, PA · Coopersburg, PA · Fleetwood, PA · Northampton, PA
The Manager provides leadership, direction, and development to Krise location managers, safety and training team members, and other staff. This role requires proactive and effective…
Added 6 mins ago
TG
Manager, Infrastructure & Digital Workplace Services
Texas Guaranteed Student Loan Corp
Round Rock, TX
- $123,037 to $189,288 USD / year
The Manager, Infrastructure & Digital Workplace Services provides strategic and technical leadership for Trellis’s enterprise infrastructure and employee technology services, including…
Added 7 mins ago
Lifecycle Marketing Manager
CompTIA
United States
Through education, training, certifications, philanthropy and market research, CompTIA promotes industry growth; the development of a highly skilled workforce and a commitment to creating…
Added 8 mins ago
MC
Cloud Engineer III
McDonald's Corporation
Chicago, IL
- $141,662 to $177,077 USD / year
…part of the Cloud Ecosystem team and reports to the Senior Manager of Cloud Security Platform…
Added 9 mins ago
Senior People Operations Business Partner
Chandler, AZ
…manages complex employee relations matters, advises leaders on workforce and organizational issues, drives consistent execution of People Operations programs, and identifies opportunities…
Added 9 mins ago
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High-Rise Leasing Professional - 99 West Paces
Hines
Atlanta, GA
- $17 to $25 USD / hour
…the way. Backed by Hines, a global real estate investment, development, and property management firm, Hines Living is one of the firm’s highest-conviction growth priorities, expanding…
Added 11 mins ago
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Manager, People Strategy Partner
Paychex
Rochester, NY · Saint Petersburg, FL
- $115,000 to $140,000 USD / year
Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor…
Added 11 mins ago
P
Manager, People Strategy Partner
Paychex
Saint Petersburg, FL · Rochester, NY
- $115,000 to $140,000 USD / year
Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor…
Added 11 mins ago
Clinical Unit Leader - Labor And Delivery - Bon Secours St. Francis Hospital
Roper St. Francis Healthcare
Charleston, SC
…care on a designated unit. In collaboration with the Clinical Manager, this role uses nursing process and clinical knowledge to coordinate members of the health care team to develop and…
Added 11 mins ago
Operations Supervisor
Johnson Screens Inc
New Brighton, MN
…team members. This position reports into the Manufacturing…
Added 12 mins ago
Maintenance Supervisor- Acclaim at South Congress
Avanath
Irvine, CA
Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.
Added 13 mins ago
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Lead Principal Technical Program Manager
Oracle
Saline, MI
- $116,600 to $264,100 USD / year
…automation of comprehensive reporting, leading collaboration with development teams to drive innovations in reports, dashboards, forecasts, and models for long-term technical program…

First Advantage Background Services

Assistant Manager Concierge

United States

The salary range for this position is approximately $50-56K annually.

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Job details

Pay: The salary range for this position is approximately $50-56K annually.
Posting language: English
Posted: Nov 6, 2026

Original job description

We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members.

Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

About First Advantage

First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services.

Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale.

What You'll Do:

The Assistant Manager Concierge oversees a team of healthcare concierge members, guiding them to become experts in drug and healthcare services. This role involves managing daily operations, including coaching, monitoring productivity, and addressing escalated concerns. The team lead ensures exceptional service to clients by coordinating drug and occupational health programs, supporting candidates, and tracking key performance indicators related to productivity, quality, and team morale. Effective communication with internal and external teams is essential to maintaining a smooth client experience.

This is a fully remote position (Work from Home), must be based and authorized to work in the United States.

Support Hours: Some time between 10:30am - 8:00pm ET

Responsibilities:

Provide ongoing training and support to the Concierge Team on work processes and SOPs.
Continuously monitor team productivity and quality to ensure client satisfaction.
Address team inquiries and offer guidance, coaching, and feedback as needed.
Escalate issues or concerns to the Concierge Operations Manager for resolution.
Regularly update and refine procedures and protocols to improve efficiency.
Onboard and integrate new team members, ensuring they understand team processes and expectations.
Deliver exceptional customer service, ensuring a seamless experience for clients.
Foster a positive team environment by leading with integrity and setting a strong example.
Track and manage team performance, ensuring goals and KPIs are consistently met.

What You Will Need to be Successful:

Associate Degree or equivalent work experience; Bachelor’s Degree preferred
Proven experience in supervising and motivating a team to achieve performance goals.
Familiarity with healthcare services and understanding of client needs.
Experience in customer service or call-center environments is a plus.
Comfortable with technology; proficient in navigating operating systems, internet, Excel, and software applications.
Strong customer-focused mentality with excellent attention to detail to ensure accuracy and quality.
Proficient in Microsoft Office Suite, internet searches, and database lookups.
Ability to manage multiple priorities effectively with strong organizational skills and attention to deadlines.
Capable of following company and customer-specific directions while working autonomously.
Energetic, self-motivated, and detail-oriented with a strong work ethic.
Collaborative team player, comfortable working with diverse teams, both locally and remotely.
Willingness to work overtime as needed to meet team and client needs.
Experience providing exceptional client support and service.
Proficient in reading, writing, and speaking English.
Punctual and dependable, with a strong commitment to meeting job expectations.

Why Join Us at First Advantage? At First Advantage, team members are united around a noble purpose: helping organizations to safeguard their workplaces and manage risk. The company’s culture is shaped by its core values - Authenticity, Curiosity, Integrity, Teamwork, Customer-Inspired - empowering team members to bring their best ideas forward, collaborate across departments, and make a real impact.

First Advantage offers a variety of culture programs and benefits designed to enhance employee experience and development.

Employee Impact Groups
FA Cares volunteer opportunities
Mentorship Advantage Program
SOAR, award-winning manager development program

Additional benefits offered include:

Ability to work remotely
Medical, Vision, Dental, and supplementary benefit plans, including paid Parental Leave and Bereavement.
401k with an employer match and an Employee Stock Purchase Plan (ESPP).
Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays.
Volunteer Time Off Policy (VTOP) up to 8 hours a year.

What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!

The salary range for this position is approximately $50-56K annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. We have great people here and are looking for more. Come join us!

Equal Employment Opportunities at First Advantage First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.

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