Jobs in the United States

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Employment Fraud Manager
American Bankers Insurance Company of Florida
United States
…Talent Acquisition, Employee Relations, Onboarding, and People Business Partners - as well as Legal, Compliance, Ethics, IT Security, Operations, third-party vendors, and other relevant…
Added just now
Technology Alliances Manager
Zscaler
Remote, United States
We are looking for a Technology Alliances Manager to drive and grow Zscaler's Agentic Security Operations (SIEM, SOAR, NDR, CNAPP, Data Pipeline, and Risk/Exposure Management) partner…
Added 1 min ago
Engagement Manager
Mirantis
Remote, United States
10+ years in project or program management leading complex, client-facing solution implementations in a professional services, consulting, or technology vendor environment.
Added 2 mins ago
Manager Enterprise Programs
GE
Prior Lake, MN
Mystic Lake Casino is looking for a Manager, Enterprise Programs to join our Enterprise IT organization! This role leads the IT Project and Portfolio Management function across both Gaming…
Added 3 mins ago
Director, Sales Operations & Channel Management
Stanley Engineered Fastening LLC
Elyria, OH
Director, Sales Operations & Channel Management- Remote
Added 3 mins ago
Senior Customer Service Manager
Stanley Engineered Fastening LLC
Danbury, CT
Partner cross-functionally with sales, operations, supply chain, quality, IT, and other business functions to address customer issues and improve end-to-end service delivery
Added 3 mins ago
Restaurant Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Colorado Springs, CO
…unwavering commitment to excellence. As an Assistant General Manager, you'll be at the heart of our operation, helping drive the business, develop future leaders, and ensure every guest…
Added 3 mins ago
Technical Product Manager - AI Native Professional Services
Cisco
San Jose, CA
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some…
Added 3 mins ago
Hardware Engineering Project Manager
Cisco
Austin, TX
As a Hardware Project Manager, you will act as the primary orchestrator for next-generation platforms, driving the end-to-end product lifecycle while ensuring financial rigor and seamless…
Added 4 mins ago
Business Continuity Plan Coordinator - Midvale, UT
Zions Bancorporation
UT
…preparedness? Join our dynamic banking team as an experienced Business Continuity Coordinator, where you'll be the heartbeat of our resilience efforts! As a crucial liaison between business…
Added 4 mins ago
R
Human Resources Operations Manager
Rosendin
San Jose, CA
- $128,000 to $167,900 USD / year
The HR Operations Manager leads the HR Ops team as part of a shared services model responsible for the accurate, timely execution of core HR processes across the employee lifecycle,…
Added 6 mins ago
Manager Safety & Compliance
Krise Transportation, Inc.
PUNXSUTAWNEY, PA · EAST GREENVILLE, PA · Birdsboro, PA · Mertztown, PA · Robesonia, PA · Coopersburg, PA · Fleetwood, PA · Northampton, PA
The Manager Safety & Compliance is accountable for establishing and advancing best-in-class safety strategies, policies, and systems that proactively eliminate or minimize risk to…
Added 6 mins ago
SI
Attorney-Advisor (Contract), IS-0905-13
Smithsonian Institution
Washington, DC
- $121,785 to $158,322 USD / year
Manages complex procurement projects involving information technology products and services, retail operations systems, security systems, financial management platforms, payroll and…
Added 7 mins ago
Sr. IT Project Manager
CF Industries Employee Services LLC
Northbrook, IL
The Sr. IT Project Manager supporting Manufacturing is a motivating leader who drives strategic initiatives ensuring collaboration, communication, and visibility of projects. The Sr. IT PM…
Added 7 mins ago
HW
8202 - Store Manager
Hat World Inc.
LOUISVILLE, KY
- $21 to $24 USD / hour
Manage and direct in-store team members to ensure optimal customer service that values customers’ time and supports overall store operations.
Added 7 mins ago
5604 - Assistant Store Manager FT
Hat World Inc.
Charlotte, NC
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 8 mins ago
General Manager
Chipotle Services, LLC
United States
…develop great people, build a winning culture, and run a strong business. You’ll join a team that’s committed to Cultivating a Better World while sharpening your leadership and operations…
Added 8 mins ago
General Manager
Chipotle Services, LLC
United States
…develop great people, build a winning culture, and run a strong business. You’ll join a team that’s committed to Cultivating a Better World while sharpening your leadership and operations…
Added 8 mins ago
General Manager
Chipotle Services, LLC
United States
…develop great people, build a winning culture, and run a strong business. You’ll join a team that’s committed to Cultivating a Better World while sharpening your leadership and operations…
Added 8 mins ago
General Manager
Chipotle Services, LLC
United States
…develop great people, build a winning culture, and run a strong business. You’ll join a team that’s committed to Cultivating a Better World while sharpening your leadership and operations…
Added 9 mins ago
Senior People Operations Business Partner
Chandler, AZ
In partnership with the People Operations Manager, partner with leaders on organizational changes, talent needs, employee retention, engagement, and other people-related business priorities.
Added 9 mins ago
Account Manager, Manufacturing
Grainger Businesses
SAN ANTONIO, TX
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million…
Added 9 mins ago
H
High-Rise Leasing Professional - 99 West Paces
Hines
Atlanta, GA
- $17 to $25 USD / hour
Use and create promotional items and technology to communicate with potential prospects and generate revenue
Added 9 mins ago
VT
Technical Program Manager
Valon Tech
Remote, United States
- $205,000 to $250,000 USD / year
Valon is rebuilding the mortgage servicing industry from the ground up . We're looking for a Technical Program Manager (TPM) to join our team and help us launch complex products that will…
Added 13 mins ago
GL
Order Management Customer Operations Lead
Galderma Laboratories, LP
United States
- $71,000 to $89,000 USD / year
…accurate order fulfillment, optimize cost-to-serve, and enable business growth. Accountable for outsourced partner governance, KPI and SLA performance, process compliance, and operational…

First Advantage Background Services

Assistant Manager Concierge

United States

The salary range for this position is approximately $50-56K annually.

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Job details

Pay: The salary range for this position is approximately $50-56K annually.
Posting language: English
Posted: Nov 6, 2026

Original job description

We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members.

Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

About First Advantage

First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services.

Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale.

What You'll Do:

The Assistant Manager Concierge oversees a team of healthcare concierge members, guiding them to become experts in drug and healthcare services. This role involves managing daily operations, including coaching, monitoring productivity, and addressing escalated concerns. The team lead ensures exceptional service to clients by coordinating drug and occupational health programs, supporting candidates, and tracking key performance indicators related to productivity, quality, and team morale. Effective communication with internal and external teams is essential to maintaining a smooth client experience.

This is a fully remote position (Work from Home), must be based and authorized to work in the United States.

Support Hours: Some time between 10:30am - 8:00pm ET

Responsibilities:

Provide ongoing training and support to the Concierge Team on work processes and SOPs.
Continuously monitor team productivity and quality to ensure client satisfaction.
Address team inquiries and offer guidance, coaching, and feedback as needed.
Escalate issues or concerns to the Concierge Operations Manager for resolution.
Regularly update and refine procedures and protocols to improve efficiency.
Onboard and integrate new team members, ensuring they understand team processes and expectations.
Deliver exceptional customer service, ensuring a seamless experience for clients.
Foster a positive team environment by leading with integrity and setting a strong example.
Track and manage team performance, ensuring goals and KPIs are consistently met.

What You Will Need to be Successful:

Associate Degree or equivalent work experience; Bachelor’s Degree preferred
Proven experience in supervising and motivating a team to achieve performance goals.
Familiarity with healthcare services and understanding of client needs.
Experience in customer service or call-center environments is a plus.
Comfortable with technology; proficient in navigating operating systems, internet, Excel, and software applications.
Strong customer-focused mentality with excellent attention to detail to ensure accuracy and quality.
Proficient in Microsoft Office Suite, internet searches, and database lookups.
Ability to manage multiple priorities effectively with strong organizational skills and attention to deadlines.
Capable of following company and customer-specific directions while working autonomously.
Energetic, self-motivated, and detail-oriented with a strong work ethic.
Collaborative team player, comfortable working with diverse teams, both locally and remotely.
Willingness to work overtime as needed to meet team and client needs.
Experience providing exceptional client support and service.
Proficient in reading, writing, and speaking English.
Punctual and dependable, with a strong commitment to meeting job expectations.

Why Join Us at First Advantage? At First Advantage, team members are united around a noble purpose: helping organizations to safeguard their workplaces and manage risk. The company’s culture is shaped by its core values - Authenticity, Curiosity, Integrity, Teamwork, Customer-Inspired - empowering team members to bring their best ideas forward, collaborate across departments, and make a real impact.

First Advantage offers a variety of culture programs and benefits designed to enhance employee experience and development.

Employee Impact Groups
FA Cares volunteer opportunities
Mentorship Advantage Program
SOAR, award-winning manager development program

Additional benefits offered include:

Ability to work remotely
Medical, Vision, Dental, and supplementary benefit plans, including paid Parental Leave and Bereavement.
401k with an employer match and an Employee Stock Purchase Plan (ESPP).
Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays.
Volunteer Time Off Policy (VTOP) up to 8 hours a year.

What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!

The salary range for this position is approximately $50-56K annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. We have great people here and are looking for more. Come join us!

Equal Employment Opportunities at First Advantage First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.

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