Jobs in the United States

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Added just now
Technology Alliances Manager
Zscaler
Remote, United States
We are looking for a Technology Alliances Manager to drive and grow Zscaler's Agentic Security Operations (SIEM, SOAR, NDR, CNAPP, Data Pipeline, and Risk/Exposure Management) partner…
Added just now
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3rd Shift Putaway Lead: 9pm - 5:30am
TD SYNNEX Corporation
Swedesboro, NJ
- $24 USD / hour
…slotting of Logistics Work Orders). Acts as a liaison for the Manager to employees while providing administrative and technical support. Utilizes a Warehouse Management system, TD SYNNEX…
Added 2 mins ago
Engagement Manager
Mirantis
Remote, United States
We're looking for a senior, client-facing Engagement Manager who owns the client's success from the first scoping conversation through final acceptance.
Added 3 mins ago
Senior Manager, Software Engineering (Geospatial Platform)
Anduril Industries
Seattle, WA
…the tools that let teams bring their own data. Nearly every program at Anduril uses our…
Added 3 mins ago
Technical Product Manager - Support / TAC
Cisco
San Jose, CA
The Cisco CX Technical AI Product Management team drives the transformation of Support and TAC into an AI-native operation, where autonomous agents optimize workflows with minimal human…
Added 3 mins ago
Technical Product Manager - AI Native Professional Services
Cisco
San Jose, CA
…outcomes. With a dynamic and innovative culture, the team blends technical depth with strategic vision to deliver innovative solutions. The team's work is integral to Cisco's broader…
Added 5 mins ago
Senior Project Manager
Clinisys
Remote, United States
Working across a cross-functional environment, the Senior Project Manager will collaborate with technical consultants, professional services, Product Development, Product Management,…
Added 6 mins ago
Engagement Manager
Smartsheet
Remote, United States
As an Engagement Manager within Customer Excellence and Professional Services at Smartsheet, you will play a critical role in setting customers up for success by prescriptively crafting and…
Added 9 mins ago
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Senior Security Engineer
RTA FLeet
Remote, United States
- $160,000 to $185,000 USD / year
Coordinate the technical security activities supporting RTA's annual SOC 2 Type II audit.
Added 9 mins ago
VT
Technical Program Manager
Valon Tech
Remote, United States
- $205,000 to $250,000 USD / year
Valon is rebuilding the mortgage servicing industry from the ground up . We're looking for a Technical Program Manager (TPM) to join our team and help us launch complex products that will…
Added 11 mins ago
Service Manager
Progress Residential PM Holdings, LLC
Orlando, FL
The Service Manager is a member of the Property Management team and is primarily responsible for effective and efficient management of all open service jobs and preventative maintenance for…
Added 13 mins ago
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Lead Principal Technical Program Manager
Oracle
Saline, MI
- $116,600 to $264,100 USD / year
Partners with senior management and stakeholders to align priorities and goals using technical know-how in a fundamental engineering area or technical domain. Establishes scope and…
Added 13 mins ago
Platform Solutions Manager
Cadent
Chicago, IL
We are seeking a Platform Solutions Manager to play a consultative role with self-service clients on DSP capabilities, campaign management, programmatic trading strategies, and KPI…
Added 13 mins ago
Platform Solutions Manager
Cadent
Atlanta, GA
We are seeking a Platform Solutions Manager to play a consultative role with self-service clients on DSP capabilities, campaign management, programmatic trading strategies, and KPI…
Added 14 mins ago
Assistant Manager Concierge
First Advantage Background Services
United States
SOAR, award-winning manager development program
Added 14 mins ago
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Senior/Staff Technical Program Manager - Automation & Scaling
Zoox
Foster City, CA
- $213,000 to $295,000 USD / year
As the Technical Program Manager for Automation & Scaling, you will own the systems that make that cadence possible. That means leveraging simulation to validate at scale, scaling the cloud…
Added 16 mins ago
Manager, Technology Operations & Enablement
The Institute of Internal Auditors Inc
Lake Mary, FL
The IIA is seeking an experienced, highly organized, and financially skilled Manager, Technology Operations & Enablement to oversee technology business operations, IT financial management,…
Added 17 mins ago
TopStitch - Early Career Development Program
Stitch Consulting Services, Inc.
Indianapolis, IN
This program is a launching pad. You'll be mentored by and learn from leaders across Stitch's delivery functions - including our Technical Architects, Solution Architects, Technical…
Added 19 mins ago
Environmental Specialist
PPG Industries, Inc.
United States
As the EHS Specialist, you will help guide a comprehensive Environmental, Health and Safety program for the PPG Cleveland facility. You will provide direction and training to provide a safe…
Added 19 mins ago
EHS Specialist
PPG Industries, Inc.
United States
As the EHS Specialist, you will manage a comprehensive Environmental, Health and Safety program for PPG's Sheffield, Ohio plant. The role also includes providing support to a secondary…
Added 20 mins ago
Ford Account Manager
Magna Seating of America, Inc.
Novi, MI
Conducts regular contact and communication with purchasing and other key program personnel relative to relationship development and closure of commercial issues. Consults with the…
Added 21 mins ago
A
Principal Engineer, Salesforce
AbbVie
North Chicago, IL
- $124,500 to $236,500 USD / year
Partner with program, product, and business leaders to execute complex release plans, manage dependencies, mitigate technical risks, and ensure seamless coordination across concurrent…
Added 23 mins ago
Staff Technical Program Manager, IT Audit & Governance
MongoDB
Austin, TX
Own the audit and governance program across all IT applications, infrastructure, cloud platforms, and supporting systems
Added 23 mins ago
Civil Engineer III
CoVolt Power SE
Remote, United States
The Civil Engineer III owns the engineering scope for assigned projects or major systems, providing technical leadership across Design, construction, and commissioning. This role…
Added 27 mins ago
Manager , Customer Engineer III
Applied Materials, Inc
Austin, TX
Initiates reports necessary for the business. Acts as the prime interface with the Product Divisions for technical support, training, spares and reliability, while ensuring alignment and…

First Advantage Background Services

Assistant Manager Concierge

United States

The salary range for this position is approximately $50-56K annually.

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Job details

Pay: The salary range for this position is approximately $50-56K annually.
Posting language: English
Posted: Nov 6, 2026

Original job description

We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members.

Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

About First Advantage

First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services.

Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale.

What You'll Do:

The Assistant Manager Concierge oversees a team of healthcare concierge members, guiding them to become experts in drug and healthcare services. This role involves managing daily operations, including coaching, monitoring productivity, and addressing escalated concerns. The team lead ensures exceptional service to clients by coordinating drug and occupational health programs, supporting candidates, and tracking key performance indicators related to productivity, quality, and team morale. Effective communication with internal and external teams is essential to maintaining a smooth client experience.

This is a fully remote position (Work from Home), must be based and authorized to work in the United States.

Support Hours: Some time between 10:30am - 8:00pm ET

Responsibilities:

Provide ongoing training and support to the Concierge Team on work processes and SOPs.
Continuously monitor team productivity and quality to ensure client satisfaction.
Address team inquiries and offer guidance, coaching, and feedback as needed.
Escalate issues or concerns to the Concierge Operations Manager for resolution.
Regularly update and refine procedures and protocols to improve efficiency.
Onboard and integrate new team members, ensuring they understand team processes and expectations.
Deliver exceptional customer service, ensuring a seamless experience for clients.
Foster a positive team environment by leading with integrity and setting a strong example.
Track and manage team performance, ensuring goals and KPIs are consistently met.

What You Will Need to be Successful:

Associate Degree or equivalent work experience; Bachelor’s Degree preferred
Proven experience in supervising and motivating a team to achieve performance goals.
Familiarity with healthcare services and understanding of client needs.
Experience in customer service or call-center environments is a plus.
Comfortable with technology; proficient in navigating operating systems, internet, Excel, and software applications.
Strong customer-focused mentality with excellent attention to detail to ensure accuracy and quality.
Proficient in Microsoft Office Suite, internet searches, and database lookups.
Ability to manage multiple priorities effectively with strong organizational skills and attention to deadlines.
Capable of following company and customer-specific directions while working autonomously.
Energetic, self-motivated, and detail-oriented with a strong work ethic.
Collaborative team player, comfortable working with diverse teams, both locally and remotely.
Willingness to work overtime as needed to meet team and client needs.
Experience providing exceptional client support and service.
Proficient in reading, writing, and speaking English.
Punctual and dependable, with a strong commitment to meeting job expectations.

Why Join Us at First Advantage? At First Advantage, team members are united around a noble purpose: helping organizations to safeguard their workplaces and manage risk. The company’s culture is shaped by its core values - Authenticity, Curiosity, Integrity, Teamwork, Customer-Inspired - empowering team members to bring their best ideas forward, collaborate across departments, and make a real impact.

First Advantage offers a variety of culture programs and benefits designed to enhance employee experience and development.

Employee Impact Groups
FA Cares volunteer opportunities
Mentorship Advantage Program
SOAR, award-winning manager development program

Additional benefits offered include:

Ability to work remotely
Medical, Vision, Dental, and supplementary benefit plans, including paid Parental Leave and Bereavement.
401k with an employer match and an Employee Stock Purchase Plan (ESPP).
Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays.
Volunteer Time Off Policy (VTOP) up to 8 hours a year.

What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!

The salary range for this position is approximately $50-56K annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. We have great people here and are looking for more. Come join us!

Equal Employment Opportunities at First Advantage First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.

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