Jobs in the United States

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Associate Manager, Clinical Care Operations
Compass Pathways
United States
The Clinical Care Operations department at Compass leads and oversees implementation of necessary trainings of personnel at clinical trial sites to deliver psychedelic treatment to trial…
Added 1 min ago
SC
I/T Technician II - Business Analyst
Smith County
Tyler, TX
- $34.99 to $39.2 USD / hour
…in your community while providing a critical service to the operations of our County Government. If you are looking for an opportunity to work in an environment where technology support is…
Added 1 min ago
Field Service Technician/Mechanic
The Raymond Corporation
Charlotte, NC · Rock Hill, SC
Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/ Corporate Contributions, Associate Giving Fund, and Discount Programs.
Added 1 min ago
CM
PET/CT & Nuclear Medicine Technologist - Part-Time - Friday & Sunday
Catalyst MedTech
Queens, NY
- $80 to $85 USD / hour
- Part-time
Associate’s degree or equivalent certification from an accredited CT or Nuclear Medicine Program
Added 1 min ago
CM
PET/CT & Nuclear Medicine Technologist - Friday Only
Catalyst MedTech
Queens, NY
- $80 to $85 USD / hour
Associate’s degree or equivalent certification from an accredited CT or Nuclear Medicine Program
Added 1 min ago
CM
PET/CT & Nuclear Medicine Technologist - Sunday Only
Catalyst MedTech
Queens, NY
- $80 to $85 USD / hour
Associate’s degree or equivalent certification from an accredited CT or Nuclear Medicine Program
Added 1 min ago
Welder - Represented/Tariff
ROHM & HAAS TEXAS INC.
Deer Park, TX
Complete the work and return equipment to operations.
Added 2 mins ago
D
IT Service Desk Call Center Lead (Job 1515)
DLH
Bethesda, MD
- $75,000 to $95,000 USD / year
…experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including…
Added 2 mins ago
Flex Truck Driver - Class A - Penske Logistics
Penske
Memphis, TN
Driver referral bonus program up to $5000 per referral
Added 2 mins ago
LB
Primary Therapist (Adult Outpatient Program)
Lightfully Behavioral Health
Los Angeles, CA
- $72,000 to $91,000 USD / year
…approx. 8:30am-4:30pm. Reporting to the Director of Clinical Operations, the Primary Therapist delivers clinical services to clients and their families; works as part of a…
Added 2 mins ago
Corporate Counsel (Remote)
Advantmed
Remote, United States
…leading performance with integrated technology, service, and program solutions that improve the risk adjustment and quality programs of our partners. Our solutions focus on identifying,…
Added 2 mins ago
Outreach and Admissions Specialist
Strive International Inc
Houston, TX
…students for readiness to participate in STRIVE’s Career Path program before and after application submittal. The Outreach and Admissions Specialist will drive student recruitment through…
Added 2 mins ago
ZB
Branch Relationship Banker (Personal Banker)- Brea, CA
Zions Bancorporation
CA
- $26.62 to $31 USD / hour
…clients and with each other. Our workplace culture values each associate’s unique experiences, background and perspectives and provides a collaborative environment for all employees to grow…
Added 3 mins ago
Sanitation Team Leader, AM, Bakery - Lakeland
Publix Super Markets, Inc.
Lakeland, FL
leading and driving improvement of plant operations
Added 3 mins ago
CD
VICTIM WITNESS SERVICES COORDINATOR
CONCILIO DE ORGANIZACIONES HISPANAS
Philadelphia, PA
- $48,000 to $51,000 USD / year
…completion of Crime Victims Compensation Applications. The Program Coordinator will also oversee the day-to-day operations of the program including but not limited to scheduling, reporting…
Added 4 mins ago
L
Childrens Services Coordinator
LIFEMOVES
San Jose, CA
- $25.5 to $38.5 USD / hour
…and strengthen support networks. The role also supports site operations and summer camp programming, maintains accurate documentation, contributes to program planning and reporting, and…
Added 4 mins ago
Warehouse Associate
Wesco
Anchorage, AK
As a Warehouse Associate you will be responsible for performing warehouse tasks including receiving, picking, packing, shipping, wire cutting, light assembly, as well as general maintenance…
Added 4 mins ago
SO
IT Customer Support Entry | AHCC
State of Washington
Airway Heights, WA
- $5,354 to $7,203 USD / month
Technology plays an essential role in keeping operations running smoothly and ensuring employees have the tools and resources they need to succeed. The Washington State Department of…
Added 4 mins ago
SO
IT Business Analyst - Journey
State of Washington
Lacey, WA
- $7,150 to $9,618 USD / month
The Department of Ecology is hiring an IT Business Analyst - Journey within the Water Resources Program.
Added 5 mins ago
S-
Plant Manager
SMC - Whitewater
Whitewater, WI
- $80,000 to $90,000 USD / year
Summerset Marine Construction is seeking a hands-on Plant Manager to lead manufacturing operations in a fast-paced fabrication environment. This role has full ownership of safety,…
Added 5 mins ago
UG
Associate Director, Care Advocacy Behavioral Health Solutions
UnitedHealth Group
Greensboro, NC · Columbus, OH · Minneapolis, MN · Philadelphia, PA · New Orleans, LA · Charlotte, NC · Tampa, FL
- $112,700 to $193,200 USD / year
The role collaborates closely with clinical, operations, product, network, technology, compliance, quality, client management, and finance partners to advance operational excellence,…
Added 5 mins ago
Sr. Authorizations Associate
Habitat Health
Remote, United States
The Sr. Authorizations Associate is a key member of Habitat Health’s centralized, shared authorizations team within Value Based Care Operations. This non-clinical role owns the end-to-end…
Added 8 mins ago
Technical Support Supervisor
Grainger Businesses
SANTA ANA, CA
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million…
Added 8 mins ago
PI
Sr. Manager / Associate Director, Quality Events
Personalis, Inc
Fremont, CA
- $165,000 to $210,000 USD / year
As an essential leader within the Quality Assurance & Regulatory Compliance organization, the Sr. Manager/ Associate Director of Nonconformance & CAPA Management provides enterprise-level…
Added 8 mins ago
Associate Manager, Toxicology Operations
Regeneron Pharmaceuticals, Inc (USA)
Remote, United States
At Regeneron, we use science and innovation to develop life-changing medicines for people with serious diseases. As an Associate Manager, Toxicology Operations you will be utilizing your…

First Advantage Background Services

Assistant Manager Concierge

United States

The salary range for this position is approximately $50-56K annually.

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Job details

Pay: The salary range for this position is approximately $50-56K annually.
Posting language: English
Posted: Nov 6, 2026

Original job description

We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members.

Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

About First Advantage

First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services.

Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale.

What You'll Do:

The Assistant Manager Concierge oversees a team of healthcare concierge members, guiding them to become experts in drug and healthcare services. This role involves managing daily operations, including coaching, monitoring productivity, and addressing escalated concerns. The team lead ensures exceptional service to clients by coordinating drug and occupational health programs, supporting candidates, and tracking key performance indicators related to productivity, quality, and team morale. Effective communication with internal and external teams is essential to maintaining a smooth client experience.

This is a fully remote position (Work from Home), must be based and authorized to work in the United States.

Support Hours: Some time between 10:30am - 8:00pm ET

Responsibilities:

Provide ongoing training and support to the Concierge Team on work processes and SOPs.
Continuously monitor team productivity and quality to ensure client satisfaction.
Address team inquiries and offer guidance, coaching, and feedback as needed.
Escalate issues or concerns to the Concierge Operations Manager for resolution.
Regularly update and refine procedures and protocols to improve efficiency.
Onboard and integrate new team members, ensuring they understand team processes and expectations.
Deliver exceptional customer service, ensuring a seamless experience for clients.
Foster a positive team environment by leading with integrity and setting a strong example.
Track and manage team performance, ensuring goals and KPIs are consistently met.

What You Will Need to be Successful:

Associate Degree or equivalent work experience; Bachelor’s Degree preferred
Proven experience in supervising and motivating a team to achieve performance goals.
Familiarity with healthcare services and understanding of client needs.
Experience in customer service or call-center environments is a plus.
Comfortable with technology; proficient in navigating operating systems, internet, Excel, and software applications.
Strong customer-focused mentality with excellent attention to detail to ensure accuracy and quality.
Proficient in Microsoft Office Suite, internet searches, and database lookups.
Ability to manage multiple priorities effectively with strong organizational skills and attention to deadlines.
Capable of following company and customer-specific directions while working autonomously.
Energetic, self-motivated, and detail-oriented with a strong work ethic.
Collaborative team player, comfortable working with diverse teams, both locally and remotely.
Willingness to work overtime as needed to meet team and client needs.
Experience providing exceptional client support and service.
Proficient in reading, writing, and speaking English.
Punctual and dependable, with a strong commitment to meeting job expectations.

Why Join Us at First Advantage? At First Advantage, team members are united around a noble purpose: helping organizations to safeguard their workplaces and manage risk. The company’s culture is shaped by its core values - Authenticity, Curiosity, Integrity, Teamwork, Customer-Inspired - empowering team members to bring their best ideas forward, collaborate across departments, and make a real impact.

First Advantage offers a variety of culture programs and benefits designed to enhance employee experience and development.

Employee Impact Groups
FA Cares volunteer opportunities
Mentorship Advantage Program
SOAR, award-winning manager development program

Additional benefits offered include:

Ability to work remotely
Medical, Vision, Dental, and supplementary benefit plans, including paid Parental Leave and Bereavement.
401k with an employer match and an Employee Stock Purchase Plan (ESPP).
Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays.
Volunteer Time Off Policy (VTOP) up to 8 hours a year.

What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!

The salary range for this position is approximately $50-56K annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. We have great people here and are looking for more. Come join us!

Equal Employment Opportunities at First Advantage First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.

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