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Culinary Coordinator
Intellisource Colorado LLC
Palo Alto, CA
- $25 to $30 USD / hour
The Culinary Coordinator is an integral part of the Culinary Team and is responsible for executing a broad range of program goals, mostly through cross-functional planning, facilitating,…
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Shift Leader (Kickapoo & Federal)
Goodwill Industries of Central Oklahoma
Shawnee, OK
- $17.35 USD / hour
Goodwill Central Oklahoma is seeking individuals to help grow our mission- We help people overcome challenges to employment. Working at Goodwill is more than a job. Joining our team is a…
Added 1 min ago
Training and Development Manager
Evidence in Motion
Remote, United States
The Training and Development Manager leads and manages a scalable training and development function for the Enrollment Services organization. This role develops, facilitates, and improves…
Added 1 min ago
Project General Manager, Strategic Shuttle Programs
CharterUP
Charlotte, NC
CharterUP is seeking a Project General Manager to lead complex, large-scale shuttle programs, such as workforce transportation for data centers and major construction projects. As the…
Added 1 min ago
Project General Manager, Strategic Shuttle Programs
CharterUP
Phoenix, AZ
CharterUP is seeking a Project General Manager to lead complex, large-scale shuttle programs, such as workforce transportation for data centers and major construction projects. As the…
Added 1 min ago
Project General Manager, Strategic Shuttle Programs
CharterUP
Atlanta, GA
CharterUP is seeking a Project General Manager to lead complex, large-scale shuttle programs, such as workforce transportation for data centers and major construction projects. As the…
Added 1 min ago
Project General Manager, Strategic Shuttle Programs
CharterUP
Reno, NV
CharterUP is seeking a Project General Manager to lead complex, large-scale shuttle programs, such as workforce transportation for data centers and major construction projects. As the…
Added 1 min ago
Project General Manager, Strategic Shuttle Programs
CharterUP
Salt Lake City, UT
CharterUP is seeking a Project General Manager to lead complex, large-scale shuttle programs, such as workforce transportation for data centers and major construction projects. As the…
Added 1 min ago
Employment Fraud Manager
American Bankers Insurance Company of Florida
United States
The Employment Fraud Risk Lead will lead and partner across the People Organization - including Talent Acquisition, Employee Relations, Onboarding, and People Business Partners - as well as…
Added 2 mins ago
Quality Inspector
Florence, SC
…Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification…
Added 2 mins ago
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Construction Project Manager
Jobot
Houston, TX
- $140,000 to $190,000 USD / year
Build your next career chapter as a Construction Project Manager - earn $140K–$150K, lead modular building projects from concept to completion, and enjoy company-matched retirement and…
Added 3 mins ago
Bank at Work Relationship Manager
BMO Bank N.A.
Indianapolis, IN
Partners with internal stakeholders to deliver sales activities and results for designated retail sales programs/products. Acts as the market expert for the retail sales program / products…
Added 3 mins ago
Bank at Work Relationship Manager
BMO Bank N.A.
Phoenix, AZ
Partners with internal stakeholders to deliver sales activities and results for designated retail sales programs/products. Acts as the market expert for the retail sales program / products…
Added 3 mins ago
Bank at Work Relationship Manager
BMO Bank N.A.
Chicago, IL
Partners with internal stakeholders to deliver sales activities and results for designated retail sales programs/products. Acts as the market expert for the retail sales program / products…
Added 3 mins ago
Bank at Work Relationship Manager
BMO Bank N.A.
Milwaukee, WI
Partners with internal stakeholders to deliver sales activities and results for designated retail sales programs/products. Acts as the market expert for the retail sales program / products…
Added 3 mins ago
Entry Level - Heavy Diesel Technician C
IED WASTE SERVICES OF NORTH AMERICA, LLC
Mountain Home, ID
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician C performs preventive maintenance on diesel and…
Added 3 mins ago
DIESEL TECH B OGDEN, UT!
IED WASTE SERVICES OF NORTH AMERICA, LLC
Ogden, UT
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…
Added 3 mins ago
Field Technician
UBLIC SERVICES OF INDIANA, LIMITED PARTNERSHIP
Indianapolis, IN
POSITION SUMMARY: With supervision from a Compactor Shop Technician A, Lead Compactor Shop Technician Supervisor or Manager, a Compactor Shop Technician B performs troubleshooting, design,…
Added 3 mins ago
Editorial & Digital Content Lead
Penske Entertainment (IMS, INDYCAR, IMS Productions)
Indianapolis, IN
Whether on the track, behind the scenes, or on the screen, our people are at the heart of everything we do. If you’re ready for a career where excitement, purpose, and impact collide - we…
Added 3 mins ago
Area Administrator
J.B. Henderson Construction
Johnstown, OH
Job specific training and mentorship will be provided. Under the direct supervision of the Area Manager, this position provides administrative/clerical support for the Area/Project…
Added 4 mins ago
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Property Manager I (Sen Lake)
WinnCompanies
Oakland, CA
- $31 to $36.54 USD / hour
At WinnCompanies, our work starts with people - the residents who call our communities home, the neighborhoods we help strengthen, and the 4,600+ team members across 30 states, Washington,…
Added 4 mins ago
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Maintenance Technician II (Ledgewood Village)
WinnCompanies
Asheville, NC
- $23 to $25 USD / hour
At WinnCompanies, our work starts with people - the residents who call our communities home, the neighborhoods we help strengthen, and the 4,600+ team members across 30 states, Washington,…
Added 4 mins ago
National Catalog Channel Manager
Stanley Engineered Fastening LLC
New Britain, CT · Decorah, IA
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For…
Added 4 mins ago
Director, Sales Operations & Channel Management
Stanley Engineered Fastening LLC
Elyria, OH
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For…
Added 4 mins ago
Senior Customer Service Manager
Stanley Engineered Fastening LLC
Danbury, CT
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For…

First Advantage Background Services

Assistant Manager Concierge

United States

The salary range for this position is approximately $50-56K annually.

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Job details

Pay: The salary range for this position is approximately $50-56K annually.
Posting language: English
Posted: Nov 6, 2026

Original job description

We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members.

Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

About First Advantage

First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services.

Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale.

What You'll Do:

The Assistant Manager Concierge oversees a team of healthcare concierge members, guiding them to become experts in drug and healthcare services. This role involves managing daily operations, including coaching, monitoring productivity, and addressing escalated concerns. The team lead ensures exceptional service to clients by coordinating drug and occupational health programs, supporting candidates, and tracking key performance indicators related to productivity, quality, and team morale. Effective communication with internal and external teams is essential to maintaining a smooth client experience.

This is a fully remote position (Work from Home), must be based and authorized to work in the United States.

Support Hours: Some time between 10:30am - 8:00pm ET

Responsibilities:

Provide ongoing training and support to the Concierge Team on work processes and SOPs.
Continuously monitor team productivity and quality to ensure client satisfaction.
Address team inquiries and offer guidance, coaching, and feedback as needed.
Escalate issues or concerns to the Concierge Operations Manager for resolution.
Regularly update and refine procedures and protocols to improve efficiency.
Onboard and integrate new team members, ensuring they understand team processes and expectations.
Deliver exceptional customer service, ensuring a seamless experience for clients.
Foster a positive team environment by leading with integrity and setting a strong example.
Track and manage team performance, ensuring goals and KPIs are consistently met.

What You Will Need to be Successful:

Associate Degree or equivalent work experience; Bachelor’s Degree preferred
Proven experience in supervising and motivating a team to achieve performance goals.
Familiarity with healthcare services and understanding of client needs.
Experience in customer service or call-center environments is a plus.
Comfortable with technology; proficient in navigating operating systems, internet, Excel, and software applications.
Strong customer-focused mentality with excellent attention to detail to ensure accuracy and quality.
Proficient in Microsoft Office Suite, internet searches, and database lookups.
Ability to manage multiple priorities effectively with strong organizational skills and attention to deadlines.
Capable of following company and customer-specific directions while working autonomously.
Energetic, self-motivated, and detail-oriented with a strong work ethic.
Collaborative team player, comfortable working with diverse teams, both locally and remotely.
Willingness to work overtime as needed to meet team and client needs.
Experience providing exceptional client support and service.
Proficient in reading, writing, and speaking English.
Punctual and dependable, with a strong commitment to meeting job expectations.

Why Join Us at First Advantage? At First Advantage, team members are united around a noble purpose: helping organizations to safeguard their workplaces and manage risk. The company’s culture is shaped by its core values - Authenticity, Curiosity, Integrity, Teamwork, Customer-Inspired - empowering team members to bring their best ideas forward, collaborate across departments, and make a real impact.

First Advantage offers a variety of culture programs and benefits designed to enhance employee experience and development.

Employee Impact Groups
FA Cares volunteer opportunities
Mentorship Advantage Program
SOAR, award-winning manager development program

Additional benefits offered include:

Ability to work remotely
Medical, Vision, Dental, and supplementary benefit plans, including paid Parental Leave and Bereavement.
401k with an employer match and an Employee Stock Purchase Plan (ESPP).
Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays.
Volunteer Time Off Policy (VTOP) up to 8 hours a year.

What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!

The salary range for this position is approximately $50-56K annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. We have great people here and are looking for more. Come join us!

Equal Employment Opportunities at First Advantage First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.

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