Jobs in the United States

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Early Childhood Teacher
Bright Horizons Family Solutions
Richmond, VA
- $18.5 to $22.6 USD / hour
College-level coursework in early childhood education, CDA, or an associate or bachelor’s degree in early education or related field is preferred
Added just now
Consulting Data & AI Engineer
Carrier Access IT
Cedar Rapids, IA
Provide feedback to executive and technical teams to participate in functionality roadmap planning and the continued development of CAIT’s data and AI services.
Added just now
Consulting Data & AI Engineer
Carrier Access IT
Clive, IA
Provide feedback to executive and technical teams to participate in functionality roadmap planning and the continued development of CAIT’s data and AI services.
Added just now
Consulting Data & AI Engineer
Carrier Access IT
Omaha, NE
Provide feedback to executive and technical teams to participate in functionality roadmap planning and the continued development of CAIT’s data and AI services.
Added 2 mins ago
Welder - Represented/Tariff
ROHM & HAAS TEXAS INC.
Deer Park, TX
…structural forms such as: Tanks, pressure vessels, chemical process piping systems, and structural…
Added 2 mins ago
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IT Service Desk Call Center Lead (Job 1515)
DLH
Bethesda, MD
- $75,000 to $95,000 USD / year
…solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance…
Added 2 mins ago
LB
Primary Therapist (Adult Outpatient Program)
Lightfully Behavioral Health
Los Angeles, CA
- $72,000 to $91,000 USD / year
Conducts treatment planning utilizing Integrated Process Based Therapy (PBT).
Added 2 mins ago
Jr. CNC Programmer / CAM Technician @ Coastal Machine & Supply
LED FastStart
Lafayette, LA
…completes a short hands-on model exercise during the hiring process. It is the same exercise for both routes, and it is how we evaluate aptitude rather than resume.Helpful, but not…
Added 2 mins ago
Inside Sales Associate II
Resideo
Golden Valley, MN
…administrative and operational support throughout the sales process, leverages business knowledge to understand customer needs, and works to enhance the overall customer buying…
Added 2 mins ago
Outreach and Admissions Specialist
Strive International Inc
Houston, TX
STRIVE is a national leader in workforce development solutions, empowering individuals to discover their best future selves through innovative, evidence-based career training and holistic,…
Added 2 mins ago
Sales Support Representative
Bradley Accessories Corporation
Menomonee Falls, WI
Associate degree in Sales/Business or equivalent related experience
Added 3 mins ago
Associate Manager, One Demand Operations
Mars Wrigley Conf. (MCNA)
United States
We're looking for an Associate Manager, One Demand Operations, to help shape and enable this transformation. This role is ideal for an associate who thrives in a dynamic environment, can…
Added 3 mins ago
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Assembly Specialist
Staffmark
Chaska, MN
- $18 to $21 USD / hour
Safety-Focused Manufacturing Environment with opportunities for advancement and skill development.
Added 3 mins ago
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VICTIM WITNESS SERVICES COORDINATOR
CONCILIO DE ORGANIZACIONES HISPANAS
Philadelphia, PA
- $48,000 to $51,000 USD / year
…while strengthening communities through education, workforce development, child welfare, family support, housing stability, and community-based…
Added 4 mins ago
Senior Project Manager
Clinisys
Remote, United States
…with technical consultants, professional services, Product Development, Product Management, application engineering, Sales and other internal teams. The role will also support continuous…
Added 4 mins ago
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Childrens Services Coordinator
LIFEMOVES
San Jose, CA
- $25.5 to $38.5 USD / hour
…to resources, supports school success and social-emotional development, facilitates educational and recreational activities, and advocates for equitable access to services. The CSC works…
Added 4 mins ago
Tub Seaming Line Manufacturing Operator-2nd Shift
Electrolux Group
Kinston, NC
Troubleshoot complex mechanical, electrical, and process-related issues; coordinate with maintenance as needed.
Added 4 mins ago
IP
Associate Director of Convening Operations
Indivisible Project
Remote, United States
- $110,000 USD / year
Indivisible Project is hiring an Associate Director of Movement Convening Operations, to join our team.
Added 4 mins ago
Client Integration Specialist
Zelis Claims Integrity, LLC
United States
Experience in process documentation and SOP development.
Added 5 mins ago
SO
Corrections Specialist 3 - Reentry Navigator
State of Washington
Seattle, WA
- $6,043 to $8,123 USD / month
…institution/community care teams to discuss individualized needs, development of IRP’s and provide individuals with access to programs and services, which target identified needs and…
Added 5 mins ago
SO
Customer Service Specialist 2 - Licensing Division - 4 Positions - Non-Permanent - 2026-09347
State of Washington
Olympia, WA
- $3,738 to $4,980 USD / month
Assists with Call Center Support and Development.
Added 5 mins ago
SO
IT Application Development - Entry
State of Washington
Olympia, WA
- $79,812 to $107,328 USD / year
About the PositionThis position is a member of a five-person application development team. Duties include, but are not limited to:
Added 5 mins ago
SO
IT Business Analyst - Journey
State of Washington
Lacey, WA
- $7,150 to $9,618 USD / month
…opportunities to support application modernization, business process improvement, data analysis, and strategic planning while building strong partnerships and delivering lasting statewide…
Added 5 mins ago
Senior Associate - Business Development - Technology Development
Mayo US
Phoenix, AZ
The primary responsibility of this position is to directly support the mission of Mayo Clinic Business Development. The Senior Associate will primarily perform as an individual contributor,…
Added 5 mins ago
Assistant Professor/Associate Professor
University of Texas Arlington
TX
…applications for a tenure-track Assistant Professor or tenured Associate Professor position in Construction Engineering and Management. We are particularly interested in candidates with…

First Advantage Background Services

Assistant Manager Concierge

United States

The salary range for this position is approximately $50-56K annually.

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Job details

Pay: The salary range for this position is approximately $50-56K annually.
Posting language: English
Posted: Nov 6, 2026

Original job description

We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members.

Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

About First Advantage

First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services.

Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale.

What You'll Do:

The Assistant Manager Concierge oversees a team of healthcare concierge members, guiding them to become experts in drug and healthcare services. This role involves managing daily operations, including coaching, monitoring productivity, and addressing escalated concerns. The team lead ensures exceptional service to clients by coordinating drug and occupational health programs, supporting candidates, and tracking key performance indicators related to productivity, quality, and team morale. Effective communication with internal and external teams is essential to maintaining a smooth client experience.

This is a fully remote position (Work from Home), must be based and authorized to work in the United States.

Support Hours: Some time between 10:30am - 8:00pm ET

Responsibilities:

Provide ongoing training and support to the Concierge Team on work processes and SOPs.
Continuously monitor team productivity and quality to ensure client satisfaction.
Address team inquiries and offer guidance, coaching, and feedback as needed.
Escalate issues or concerns to the Concierge Operations Manager for resolution.
Regularly update and refine procedures and protocols to improve efficiency.
Onboard and integrate new team members, ensuring they understand team processes and expectations.
Deliver exceptional customer service, ensuring a seamless experience for clients.
Foster a positive team environment by leading with integrity and setting a strong example.
Track and manage team performance, ensuring goals and KPIs are consistently met.

What You Will Need to be Successful:

Associate Degree or equivalent work experience; Bachelor’s Degree preferred
Proven experience in supervising and motivating a team to achieve performance goals.
Familiarity with healthcare services and understanding of client needs.
Experience in customer service or call-center environments is a plus.
Comfortable with technology; proficient in navigating operating systems, internet, Excel, and software applications.
Strong customer-focused mentality with excellent attention to detail to ensure accuracy and quality.
Proficient in Microsoft Office Suite, internet searches, and database lookups.
Ability to manage multiple priorities effectively with strong organizational skills and attention to deadlines.
Capable of following company and customer-specific directions while working autonomously.
Energetic, self-motivated, and detail-oriented with a strong work ethic.
Collaborative team player, comfortable working with diverse teams, both locally and remotely.
Willingness to work overtime as needed to meet team and client needs.
Experience providing exceptional client support and service.
Proficient in reading, writing, and speaking English.
Punctual and dependable, with a strong commitment to meeting job expectations.

Why Join Us at First Advantage? At First Advantage, team members are united around a noble purpose: helping organizations to safeguard their workplaces and manage risk. The company’s culture is shaped by its core values - Authenticity, Curiosity, Integrity, Teamwork, Customer-Inspired - empowering team members to bring their best ideas forward, collaborate across departments, and make a real impact.

First Advantage offers a variety of culture programs and benefits designed to enhance employee experience and development.

Employee Impact Groups
FA Cares volunteer opportunities
Mentorship Advantage Program
SOAR, award-winning manager development program

Additional benefits offered include:

Ability to work remotely
Medical, Vision, Dental, and supplementary benefit plans, including paid Parental Leave and Bereavement.
401k with an employer match and an Employee Stock Purchase Plan (ESPP).
Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays.
Volunteer Time Off Policy (VTOP) up to 8 hours a year.

What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!

The salary range for this position is approximately $50-56K annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. We have great people here and are looking for more. Come join us!

Equal Employment Opportunities at First Advantage First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.

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