Jobs in the United States

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Senior Project Manager
Skanska USA
Phoenix, AZ
Serving as a central leader on the project team, the Senior Project Manager works in close partnership with Project Executives, Superintendents, Project Managers, Project Engineers,…
Added 1 min ago
Engagement Manager
Mirantis
Remote, United States
…breed of Kubernetes developers by removing infrastructure and operations complexity and providing one cohesive cloud experience for complete app and devops portability, a single pane of…
Added 1 min ago
Associate Manager, Clinical Care Operations
Compass Pathways
United States
The Clinical Care Operations department at Compass leads and oversees implementation of necessary trainings of personnel at clinical trial sites to deliver psychedelic treatment to trial…
Added 1 min ago
Maintenance Technician
Eddystone, PA
Collaborate with the Maintenance Manager and other team members to prioritize and schedule maintenance tasks.
Added 1 min ago
Operator - NIGHTS
Eddystone, PA
Previous experience in plant or industrial manufacturing operations or other related fields.
Added 1 min ago
FM
Semi-Sklilled Service Employee
FIRST MANAGEMENT SERVICES LLC
CHESTER, CT
- $25 to $30 USD / hour
Employee Assistance Program for personal and work-related support
Added 1 min ago
Manager Enterprise Programs
GE
Prior Lake, MN
Supervise area operations in accordance with company policies and procedures, and apply said policies in all employee interaction. Create shift schedules, including: work station…
Added 2 mins ago
LB
Primary Therapist (Adult Outpatient Program)
Lightfully Behavioral Health
Los Angeles, CA
- $72,000 to $91,000 USD / year
…approx. 8:30am-4:30pm. Reporting to the Director of Clinical Operations, the Primary Therapist delivers clinical services to clients and their families; works as part of a…
Added 2 mins ago
Director, Sales Operations & Channel Management
Stanley Engineered Fastening LLC
Elyria, OH
Lead sales operations, pricing support and channel management processes.
Added 2 mins ago
Senior Customer Service Manager
Stanley Engineered Fastening LLC
Danbury, CT
As a Sr. Customer Service Manager, you’ll be part of our Stanley Engineered Fastening team working as a Remote employee. You’ll get to:
Added 2 mins ago
Restaurant Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Colorado Springs, CO
…unwavering commitment to excellence. As an Assistant General Manager, you'll be at the heart of our operation, helping drive the business, develop future leaders, and ensure every guest…
Added 2 mins ago
Sales Trainee
Red Bull
Harrisburg, PA
This is a training role that is made to prepare the Sales Trainee for the Account Sales Manager role. The role primarily is to support sales initiatives and provide route coverage for the…
Added 3 mins ago
Senior Supply Chain Security Manager
Langham Logistics, Inc
INDIANAPOLIS, IN
Langham Logistics is looking for a Senior Manager, Supply Chain Security to serve as the enterprise owner of physical and supply chain security across our entire warehouse, transportation,…
Added 3 mins ago
Business Continuity Plan Coordinator - Midvale, UT
Zions Bancorporation
UT
Maintain program documentation, dashboards, and compliance records to support regulatory and audit requirements (FFIEC, OCC, Internal Audit).
Added 3 mins ago
Transportation Manager
Charlie's Produce
Anchorage, AK
Our transportation manager is responsible for coordinating the daily operations and budget of the department and a member of Senior Staff. Uphold company safety standards, compliance and…
Added 3 mins ago
Store Manager
GNC Holdings LLC
Rio Grande, NJ
As a Store Manager, you will lead, coach, and support your team to provide exceptional service and guidance to our customers. You'll oversee the daily operations of the store, including…
Added 3 mins ago
R
Human Resources Operations Manager
Rosendin
San Jose, CA
- $128,000 to $167,900 USD / year
The HR Operations Manager leads the HR Ops team as part of a shared services model responsible for the accurate, timely execution of core HR processes across the employee lifecycle,…
Added 4 mins ago
WC
Field Service Supervisor
Washington Corporations
Missoula, MT
- $80,000 to $100,000 USD / year
…candidates will be responsible for managing the day-to-day operations of Field Service Technicians, managing and prioritizing work and scheduling technicians accordingly. Working closely…
Added 4 mins ago
Title III Project Manager
Guilford Technical Community College
NC
The Title III Project Manager will administer the project activities, planning, implementation, and evaluation for Guilford Technical Community College’s federally funded Title III project,…
Added 4 mins ago
F&B Supervisor
ONAWA, IA
…professionally. Responsible for the supervision and running of restaurant operations including event planning support, scheduling, inventory, cash control, compliance with alcohol policies,…
Added 5 mins ago
Environmental Specialist
HP Hood
Winchester, VA
…Professional position that provides technical and professional support services to operations staff, with guidance and direction from the Senior EHS Manager, and is an on-the-floor (high…
Added 5 mins ago
Manager Safety & Compliance
Krise Transportation, Inc.
PUNXSUTAWNEY, PA · EAST GREENVILLE, PA · Birdsboro, PA · Mertztown, PA · Robesonia, PA · Coopersburg, PA · Fleetwood, PA · Northampton, PA
The Manager, Safety & Compliance provides leadership and Operating Company support and oversight for of Krise safety, compliance, and risk management functions across assigned locations or…
Added 5 mins ago
Medical Assistant - Urgent Care Highway 73
FMOL Health
Prairieville, LA
…clinic. Works under close supervision of the physician and clinic…
Added 5 mins ago
SI
Attorney-Advisor (Contract), IS-0905-13
Smithsonian Institution
Washington, DC
- $121,785 to $158,322 USD / year
…employees work side by side. Trust employees have their own benefit program, which may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death…
Added 6 mins ago
S-
Plant Manager
SMC - Whitewater
Whitewater, WI
- $80,000 to $90,000 USD / year
Summerset Marine Construction is seeking a hands-on Plant Manager to lead manufacturing operations in a fast-paced fabrication environment. This role has full ownership of safety,…

First Advantage Background Services

Assistant Manager Concierge

United States

The salary range for this position is approximately $50-56K annually.

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Job details

Pay: The salary range for this position is approximately $50-56K annually.
Posting language: English
Posted: Nov 6, 2026

Original job description

We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members.

Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

About First Advantage

First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services.

Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale.

What You'll Do:

The Assistant Manager Concierge oversees a team of healthcare concierge members, guiding them to become experts in drug and healthcare services. This role involves managing daily operations, including coaching, monitoring productivity, and addressing escalated concerns. The team lead ensures exceptional service to clients by coordinating drug and occupational health programs, supporting candidates, and tracking key performance indicators related to productivity, quality, and team morale. Effective communication with internal and external teams is essential to maintaining a smooth client experience.

This is a fully remote position (Work from Home), must be based and authorized to work in the United States.

Support Hours: Some time between 10:30am - 8:00pm ET

Responsibilities:

Provide ongoing training and support to the Concierge Team on work processes and SOPs.
Continuously monitor team productivity and quality to ensure client satisfaction.
Address team inquiries and offer guidance, coaching, and feedback as needed.
Escalate issues or concerns to the Concierge Operations Manager for resolution.
Regularly update and refine procedures and protocols to improve efficiency.
Onboard and integrate new team members, ensuring they understand team processes and expectations.
Deliver exceptional customer service, ensuring a seamless experience for clients.
Foster a positive team environment by leading with integrity and setting a strong example.
Track and manage team performance, ensuring goals and KPIs are consistently met.

What You Will Need to be Successful:

Associate Degree or equivalent work experience; Bachelor’s Degree preferred
Proven experience in supervising and motivating a team to achieve performance goals.
Familiarity with healthcare services and understanding of client needs.
Experience in customer service or call-center environments is a plus.
Comfortable with technology; proficient in navigating operating systems, internet, Excel, and software applications.
Strong customer-focused mentality with excellent attention to detail to ensure accuracy and quality.
Proficient in Microsoft Office Suite, internet searches, and database lookups.
Ability to manage multiple priorities effectively with strong organizational skills and attention to deadlines.
Capable of following company and customer-specific directions while working autonomously.
Energetic, self-motivated, and detail-oriented with a strong work ethic.
Collaborative team player, comfortable working with diverse teams, both locally and remotely.
Willingness to work overtime as needed to meet team and client needs.
Experience providing exceptional client support and service.
Proficient in reading, writing, and speaking English.
Punctual and dependable, with a strong commitment to meeting job expectations.

Why Join Us at First Advantage? At First Advantage, team members are united around a noble purpose: helping organizations to safeguard their workplaces and manage risk. The company’s culture is shaped by its core values - Authenticity, Curiosity, Integrity, Teamwork, Customer-Inspired - empowering team members to bring their best ideas forward, collaborate across departments, and make a real impact.

First Advantage offers a variety of culture programs and benefits designed to enhance employee experience and development.

Employee Impact Groups
FA Cares volunteer opportunities
Mentorship Advantage Program
SOAR, award-winning manager development program

Additional benefits offered include:

Ability to work remotely
Medical, Vision, Dental, and supplementary benefit plans, including paid Parental Leave and Bereavement.
401k with an employer match and an Employee Stock Purchase Plan (ESPP).
Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays.
Volunteer Time Off Policy (VTOP) up to 8 hours a year.

What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!

The salary range for this position is approximately $50-56K annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. We have great people here and are looking for more. Come join us!

Equal Employment Opportunities at First Advantage First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.

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