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EH&S Specialist
CRH
Tooele, UT
Ash Grove is a CRH company with a legacy dating back to 1882. We combine technical expertise, safety and customer-focused solutions to deliver reliable performance for our customers. We…
Added 1 min ago
Senior PM, Unity Rewards App
Unity Technologies SF
San Francisco, CA · Bellevue, WA · NY · Mountain View, CA
We are looking for an experienced product manager to join our team to help lead the expansion of our Unity Rewards app consumer experience, driving higher levels of user engagement,…
Added 2 mins ago
Technical Product Manager
System One
Washington, DC
We are seeking a Senior Product Manager to lead the strategy and development of a cloud-based research computing platform.
Added 3 mins ago
Remediation Project Manager
Stantec
Lombard, IL
Grounded in safety, quality, and ethics, our experts lead their fields and guide our work with rigor, a creative spirit, and vision for growth. We draw from more than 20 technical…
Added 3 mins ago
Project General Manager, Strategic Shuttle Programs
CharterUP
Charlotte, NC
CharterUP is seeking a Project General Manager to lead complex, large-scale shuttle programs, such as workforce transportation for data centers and major construction projects. As the…
Added 3 mins ago
Project General Manager, Strategic Shuttle Programs
CharterUP
Phoenix, AZ
CharterUP is seeking a Project General Manager to lead complex, large-scale shuttle programs, such as workforce transportation for data centers and major construction projects. As the…
Added 3 mins ago
Project General Manager, Strategic Shuttle Programs
CharterUP
Atlanta, GA
CharterUP is seeking a Project General Manager to lead complex, large-scale shuttle programs, such as workforce transportation for data centers and major construction projects. As the…
Added 3 mins ago
Project General Manager, Strategic Shuttle Programs
CharterUP
Reno, NV
CharterUP is seeking a Project General Manager to lead complex, large-scale shuttle programs, such as workforce transportation for data centers and major construction projects. As the…
Added 3 mins ago
Project General Manager, Strategic Shuttle Programs
CharterUP
Salt Lake City, UT
CharterUP is seeking a Project General Manager to lead complex, large-scale shuttle programs, such as workforce transportation for data centers and major construction projects. As the…
Added 3 mins ago
Technology Alliances Manager
Zscaler
Remote, United States
Strategic and execution-oriented architect. You understand partners’ platform capabilities, lead technical discovery sessions, and draft clear integration use-case requirements.
Added 4 mins ago
TS
3rd Shift Putaway Lead: 9pm - 5:30am
TD SYNNEX Corporation
Swedesboro, NJ
- $24 USD / hour
This position will lead, train and mentor new/existing employees through the direction of work and allocation of tasks in multiple functions within the Logistics Center (i.e. receiving,…
Added 4 mins ago
Quality Control Manager
Sullivan Environmental Services Inc
HI
SLS Federal Services is seeking an experienced Quality Control (QC) Manager to support NAVFAC Design-Build construction projects in Hawaii. The QC Manager serves as the designated,…
Added 5 mins ago
Entry Level - Heavy Diesel Technician C
IED WASTE SERVICES OF NORTH AMERICA, LLC
Mountain Home, ID
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician C performs preventive maintenance on diesel and…
Added 5 mins ago
DIESEL TECH B OGDEN, UT!
IED WASTE SERVICES OF NORTH AMERICA, LLC
Ogden, UT
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…
Added 5 mins ago
Field Technician
UBLIC SERVICES OF INDIANA, LIMITED PARTNERSHIP
Indianapolis, IN
POSITION SUMMARY: With supervision from a Compactor Shop Technician A, Lead Compactor Shop Technician Supervisor or Manager, a Compactor Shop Technician B performs troubleshooting, design,…
Added 6 mins ago
Senior Manager, Software Engineering (Geospatial Platform)
Anduril Industries
Seattle, WA
We’re looking for a software engineering leader to run Terra. You’ll lead a team of about a dozen engineers and grow it, set the technical and product direction for geospatial data at…
Added 6 mins ago
National Catalog Channel Manager
Stanley Engineered Fastening LLC
New Britain, CT · Decorah, IA
As a National Catalog Channel Manager, you’ll be part of our Stanley Engineered Fastening team working as a Remote employee. You’ll get to:
Added 6 mins ago
Technical Product Manager - Support / TAC
Cisco
San Jose, CA
The Cisco CX Technical AI Product Management team drives the transformation of Support and TAC into an AI-native operation, where autonomous agents optimize workflows with minimal human…
Added 6 mins ago
Technical Product Manager - AI Native Professional Services
Cisco
San Jose, CA
…outcomes. With a dynamic and innovative culture, the team blends technical depth with strategic vision to deliver innovative solutions. The team's work is integral to Cisco's broader…
Added 7 mins ago
Business Continuity Plan Coordinator - Midvale, UT
Zions Bancorporation
UT
You’ll be joining an industry leading Enterprise Business Resilience program - one that doesn’t just check boxes, but actively protects our people, customers, and reputation in an…
Added 8 mins ago
Senior Project Manager
Clinisys
Remote, United States
Working across a cross-functional environment, the Senior Project Manager will collaborate with technical consultants, professional services, Product Development, Product Management,…
Added 9 mins ago
Manager Safety & Compliance
Krise Transportation, Inc.
PUNXSUTAWNEY, PA · EAST GREENVILLE, PA · Birdsboro, PA · Mertztown, PA · Robesonia, PA · Coopersburg, PA · Fleetwood, PA · Northampton, PA
The Manager, Safety & Compliance provides leadership and Operating Company support and oversight for of Krise safety, compliance, and risk management functions across assigned locations or…
Added 10 mins ago
SI
Attorney-Advisor (Contract), IS-0905-13
Smithsonian Institution
Washington, DC
- $121,785 to $158,322 USD / year
…not part of the civil service, nor does trust fund employment lead to Federal status. The salary ranges for trust positions are generally the same as for federal positions and in many cases…
Added 10 mins ago
S-
Plant Manager
SMC - Whitewater
Whitewater, WI
- $80,000 to $90,000 USD / year
Summerset Marine Construction is seeking a hands-on Plant Manager to lead manufacturing operations in a fast-paced fabrication environment. This role has full ownership of safety,…
Added 11 mins ago
A
Manager, Advisory – TOD Advisory
AECOM
Los Angeles, CA
- $130,000 to $170,000 USD / year
Coordinate teams of junior staff, senior staff, and technical experts required to deliver tasks or projects for clients, as technical lead, task order lead, task lead, or project manager,…

First Advantage Background Services

Assistant Manager Concierge

United States

The salary range for this position is approximately $50-56K annually.

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Job details

Pay: The salary range for this position is approximately $50-56K annually.
Posting language: English
Posted: Nov 6, 2026

Original job description

We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members.

Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

About First Advantage

First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services.

Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale.

What You'll Do:

The Assistant Manager Concierge oversees a team of healthcare concierge members, guiding them to become experts in drug and healthcare services. This role involves managing daily operations, including coaching, monitoring productivity, and addressing escalated concerns. The team lead ensures exceptional service to clients by coordinating drug and occupational health programs, supporting candidates, and tracking key performance indicators related to productivity, quality, and team morale. Effective communication with internal and external teams is essential to maintaining a smooth client experience.

This is a fully remote position (Work from Home), must be based and authorized to work in the United States.

Support Hours: Some time between 10:30am - 8:00pm ET

Responsibilities:

Provide ongoing training and support to the Concierge Team on work processes and SOPs.
Continuously monitor team productivity and quality to ensure client satisfaction.
Address team inquiries and offer guidance, coaching, and feedback as needed.
Escalate issues or concerns to the Concierge Operations Manager for resolution.
Regularly update and refine procedures and protocols to improve efficiency.
Onboard and integrate new team members, ensuring they understand team processes and expectations.
Deliver exceptional customer service, ensuring a seamless experience for clients.
Foster a positive team environment by leading with integrity and setting a strong example.
Track and manage team performance, ensuring goals and KPIs are consistently met.

What You Will Need to be Successful:

Associate Degree or equivalent work experience; Bachelor’s Degree preferred
Proven experience in supervising and motivating a team to achieve performance goals.
Familiarity with healthcare services and understanding of client needs.
Experience in customer service or call-center environments is a plus.
Comfortable with technology; proficient in navigating operating systems, internet, Excel, and software applications.
Strong customer-focused mentality with excellent attention to detail to ensure accuracy and quality.
Proficient in Microsoft Office Suite, internet searches, and database lookups.
Ability to manage multiple priorities effectively with strong organizational skills and attention to deadlines.
Capable of following company and customer-specific directions while working autonomously.
Energetic, self-motivated, and detail-oriented with a strong work ethic.
Collaborative team player, comfortable working with diverse teams, both locally and remotely.
Willingness to work overtime as needed to meet team and client needs.
Experience providing exceptional client support and service.
Proficient in reading, writing, and speaking English.
Punctual and dependable, with a strong commitment to meeting job expectations.

Why Join Us at First Advantage? At First Advantage, team members are united around a noble purpose: helping organizations to safeguard their workplaces and manage risk. The company’s culture is shaped by its core values - Authenticity, Curiosity, Integrity, Teamwork, Customer-Inspired - empowering team members to bring their best ideas forward, collaborate across departments, and make a real impact.

First Advantage offers a variety of culture programs and benefits designed to enhance employee experience and development.

Employee Impact Groups
FA Cares volunteer opportunities
Mentorship Advantage Program
SOAR, award-winning manager development program

Additional benefits offered include:

Ability to work remotely
Medical, Vision, Dental, and supplementary benefit plans, including paid Parental Leave and Bereavement.
401k with an employer match and an Employee Stock Purchase Plan (ESPP).
Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays.
Volunteer Time Off Policy (VTOP) up to 8 hours a year.

What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!

The salary range for this position is approximately $50-56K annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. We have great people here and are looking for more. Come join us!

Equal Employment Opportunities at First Advantage First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.

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