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Technical Product Manager
System One
Washington, DC
PROJECT DESCRIPTION: Product Manager for Research Computing Platform
Added 1 min ago
IG
Project Manager
Insight Global
Spring, TX
- From $40 USD / hour
Insight Global is looking for a Project Manager to work on site at one of our premier technology clients in Spring, Texas (North Houston). This PM will act as the "go-to" person for data…
Added 1 min ago
M
Field Implementation Trainer
myKaarma
Remote, United States
- From $75,000 USD / year
…tools improve workflow efficiency, customer engagement, and data-driven decision-making. You will reinforce that AI-supported insights are designed to assist - not replace - professional…
Added 2 mins ago
Project General Manager, Strategic Shuttle Programs
CharterUP
Charlotte, NC
CharterUP is seeking a Project General Manager to lead complex, large-scale shuttle programs, such as workforce transportation for data centers and major construction projects. As the…
Added 2 mins ago
Project General Manager, Strategic Shuttle Programs
CharterUP
Phoenix, AZ
CharterUP is seeking a Project General Manager to lead complex, large-scale shuttle programs, such as workforce transportation for data centers and major construction projects. As the…
Added 2 mins ago
Project General Manager, Strategic Shuttle Programs
CharterUP
Atlanta, GA
CharterUP is seeking a Project General Manager to lead complex, large-scale shuttle programs, such as workforce transportation for data centers and major construction projects. As the…
Added 2 mins ago
Project General Manager, Strategic Shuttle Programs
CharterUP
Reno, NV
CharterUP is seeking a Project General Manager to lead complex, large-scale shuttle programs, such as workforce transportation for data centers and major construction projects. As the…
Added 2 mins ago
Project General Manager, Strategic Shuttle Programs
CharterUP
Salt Lake City, UT
CharterUP is seeking a Project General Manager to lead complex, large-scale shuttle programs, such as workforce transportation for data centers and major construction projects. As the…
Added 2 mins ago
Employment Fraud Manager
American Bankers Insurance Company of Florida
United States
The Employment Fraud Risk Lead / Manager is a recognized subject matter expert responsible for establishing and leading a dedicated enterprise capability for the prevention, detection,…
Added 2 mins ago
Technology Alliances Manager
Zscaler
Remote, United States
We are looking for a Technology Alliances Manager to drive and grow Zscaler's Agentic Security Operations (SIEM, SOAR, NDR, CNAPP, Data Pipeline, and Risk/Exposure Management) partner…
Added 2 mins ago
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Construction Project Manager
Jobot
Houston, TX
- $140,000 to $190,000 USD / year
Build your next career chapter as a Construction Project Manager - earn $140K–$150K, lead modular building projects from concept to completion, and enjoy company-matched retirement and…
Added 3 mins ago
Engagement Manager
Mirantis
Remote, United States
…provides a public cloud experience on any infrastructure from the data center to the edge. With Lens and the Mirantis Cloud Native Platform, Mirantis empowers a new breed of Kubernetes…
Added 5 mins ago
Senior Manager, Software Engineering (Geospatial Platform)
Anduril Industries
Seattle, WA
…maps, imagery, elevation, bathymetry, charts, and environmental data used across Anduril’s products. That includes command-and-control software, autonomous aircraft and undersea vehicles,…
Added 5 mins ago
Technical Product Manager - Support / TAC
Cisco
San Jose, CA
Bachelor's or Master's degree in Computer Science, Engineering, Data Science, Business, or related field
Added 5 mins ago
Technical Product Manager - AI Native Professional Services
Cisco
San Jose, CA
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions…
Added 5 mins ago
Hardware Engineering Project Manager
Cisco
Austin, TX
…functionality that scale to meet the needs of future large Data Centers and AI…
Added 8 mins ago
Engagement Manager
Smartsheet
Remote, United States
As an Engagement Manager within Customer Excellence and Professional Services at Smartsheet, you will play a critical role in setting customers up for success by prescriptively crafting and…
Added 8 mins ago
Sr. IT Project Manager
CF Industries Employee Services LLC
Northbrook, IL
The Sr. IT Project Manager supporting Manufacturing is a motivating leader who drives strategic initiatives ensuring collaboration, communication, and visibility of projects. The Sr. IT PM…
Added 9 mins ago
Lifecycle Marketing Manager
CompTIA
United States
The Lifecycle Marketing Manager builds and leads CompTIA's consumer lifecycle marketing capability, using email, segmentation, personalization, automation, and experimentation to improve…
Added 11 mins ago
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Senior Security Engineer
RTA FLeet
Remote, United States
- $160,000 to $185,000 USD / year
Establish appropriate guardrails for AI-enabled security workflows, including data handling, access controls, and human oversight.
Added 11 mins ago
VT
Technical Program Manager
Valon Tech
Remote, United States
- $205,000 to $250,000 USD / year
Valon is rebuilding the mortgage servicing industry from the ground up . We're looking for a Technical Program Manager (TPM) to join our team and help us launch complex products that will…
Added 11 mins ago
Revenue Enablement Specialist
Frame Security
Tampa, FL
Onboarding and Program Delivery: Maintain accurate participation and completion records, coordinate timely follow-up and use manager and learner feedback to improve the experience.
Added 14 mins ago
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Lead Principal Technical Program Manager
Oracle
Saline, MI
- $116,600 to $264,100 USD / year
…Establishes scope and milestones for each aspect of a technical program, aligning to the broader program plan and company strategies and goals, managing efforts between cross-functional…
Added 14 mins ago
Platform Solutions Manager
Cadent
Chicago, IL
We are seeking a Platform Solutions Manager to play a consultative role with self-service clients on DSP capabilities, campaign management, programmatic trading strategies, and KPI…
Added 14 mins ago
Platform Solutions Manager
Cadent
Atlanta, GA
We are seeking a Platform Solutions Manager to play a consultative role with self-service clients on DSP capabilities, campaign management, programmatic trading strategies, and KPI…

First Advantage Background Services

Assistant Manager Concierge

United States

The salary range for this position is approximately $50-56K annually.

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Job details

Pay: The salary range for this position is approximately $50-56K annually.
Posting language: English
Posted: Nov 6, 2026

Original job description

We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members.

Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

About First Advantage

First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services.

Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale.

What You'll Do:

The Assistant Manager Concierge oversees a team of healthcare concierge members, guiding them to become experts in drug and healthcare services. This role involves managing daily operations, including coaching, monitoring productivity, and addressing escalated concerns. The team lead ensures exceptional service to clients by coordinating drug and occupational health programs, supporting candidates, and tracking key performance indicators related to productivity, quality, and team morale. Effective communication with internal and external teams is essential to maintaining a smooth client experience.

This is a fully remote position (Work from Home), must be based and authorized to work in the United States.

Support Hours: Some time between 10:30am - 8:00pm ET

Responsibilities:

Provide ongoing training and support to the Concierge Team on work processes and SOPs.
Continuously monitor team productivity and quality to ensure client satisfaction.
Address team inquiries and offer guidance, coaching, and feedback as needed.
Escalate issues or concerns to the Concierge Operations Manager for resolution.
Regularly update and refine procedures and protocols to improve efficiency.
Onboard and integrate new team members, ensuring they understand team processes and expectations.
Deliver exceptional customer service, ensuring a seamless experience for clients.
Foster a positive team environment by leading with integrity and setting a strong example.
Track and manage team performance, ensuring goals and KPIs are consistently met.

What You Will Need to be Successful:

Associate Degree or equivalent work experience; Bachelor’s Degree preferred
Proven experience in supervising and motivating a team to achieve performance goals.
Familiarity with healthcare services and understanding of client needs.
Experience in customer service or call-center environments is a plus.
Comfortable with technology; proficient in navigating operating systems, internet, Excel, and software applications.
Strong customer-focused mentality with excellent attention to detail to ensure accuracy and quality.
Proficient in Microsoft Office Suite, internet searches, and database lookups.
Ability to manage multiple priorities effectively with strong organizational skills and attention to deadlines.
Capable of following company and customer-specific directions while working autonomously.
Energetic, self-motivated, and detail-oriented with a strong work ethic.
Collaborative team player, comfortable working with diverse teams, both locally and remotely.
Willingness to work overtime as needed to meet team and client needs.
Experience providing exceptional client support and service.
Proficient in reading, writing, and speaking English.
Punctual and dependable, with a strong commitment to meeting job expectations.

Why Join Us at First Advantage? At First Advantage, team members are united around a noble purpose: helping organizations to safeguard their workplaces and manage risk. The company’s culture is shaped by its core values - Authenticity, Curiosity, Integrity, Teamwork, Customer-Inspired - empowering team members to bring their best ideas forward, collaborate across departments, and make a real impact.

First Advantage offers a variety of culture programs and benefits designed to enhance employee experience and development.

Employee Impact Groups
FA Cares volunteer opportunities
Mentorship Advantage Program
SOAR, award-winning manager development program

Additional benefits offered include:

Ability to work remotely
Medical, Vision, Dental, and supplementary benefit plans, including paid Parental Leave and Bereavement.
401k with an employer match and an Employee Stock Purchase Plan (ESPP).
Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays.
Volunteer Time Off Policy (VTOP) up to 8 hours a year.

What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!

The salary range for this position is approximately $50-56K annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. We have great people here and are looking for more. Come join us!

Equal Employment Opportunities at First Advantage First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.

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