Low Voltage Field Service Technician

FIRMAMENT SOLUTIONS

Low Voltage Field Service Technician Contract-to-Hire | Scalable Career Path

ABOUT FIRMAMENT SOLUTIONS

Firmament Solutions is a national IT and low-voltage infrastructure execution company. We partner with Tier-1 integrators, general contractors, and enterprise service providers to deliver reliable physical and logical infrastructure services across urban, rural, and multi-site environments.

We specialize in:

• Structured Cabling
• Fiber
• CCTV
• Security & Alarm Systems
• Access Control
• Fire Alarm & Life Safety Systems

Our technicians are not temporary labor. They are the backbone of our execution platform.

POSITION OVERVIEW

Firmament Solutions is seeking Low Voltage Field Service Technicians for a contract-to-hire pathway that leads to full-time W2 employment for qualified candidates.

Technicians must be able to:

• Work independently
• Follow standardized systems
• Communicate clearly
• Own work from arrival through documentation and closeout

This role is ideal for technicians who want long-term growth, not short-term gigs.

CONTRACT-TO-HIRE PATHWAY (IMPORTANT)

All technicians begin in a conditional contract status.

To convert to full-time W2 employment, technicians must:

• Successfully complete 120 service jobs
• An 8-hour service day counts as 4 service jobs
• Meet performance standards for:
• On-time arrival
• Documentation quality
• Communication responsiveness
• SLA compliance

Most technicians complete this phase in 2–3 months.

CORE RESPONSIBILITIES

Technicians are responsible for full lifecycle execution, including:

Field Execution

• Review work orders and project specifications
• Install, maintain, repair, and upgrade:
• Structured cabling (Cat5e, Cat6, Cat6a, Cat7)
• Fiber cabling and terminations
• CCTV systems and NVRs
• Access control systems
• Intrusion and fire alarm systems
• Build cable pathways (J-hooks, ladder rack, cable tray)
• Terminate and label workstation outlets
• Troubleshoot voice, data, fiber, and network equipment
• Access network equipment using SSH / PuTTY when required

Documentation (NON-NEGOTIABLE)

• Complete daily job notes
• Upload required before/after photos
• Maintain service history and progress reports
• Accurately record time, materials, and vehicle inspections
• Close work orders in accordance with Firmament standards

Communication

• Communicate professionally with on-site contacts
• Maintain real-time updates via company systems
• Escalate issues early and clearly

EXPERIENCE REQUIREMENTS

Required

• CCTV: 3+ years
• Structured Cabling: 3+ years
• Low Voltage Field Service: 3+ years
• Valid Driver’s License
• Reliable personal vehicle (required for this role)

Preferred

• Access Control / Alarm Systems: 2+ years
• Fire Alarm: 3+ years
• Fiber cabling and termination experience
• Familiarity with national building codes and standards
• Experience with scissor or boom lifts

PHYSICAL & SCHEDULING REQUIREMENTS

• Ability to lift 50 lbs
• Ability to climb a 12-ft ladder
• Willingness to travel, including overnight assignments
• Availability for nights, weekends, and overtime as required
• On-the-road field position

COMPENSATION

• Hourly Pay: $26.00 – $35.00 (based on experience)
• Expected Hours: 32–50 per week
• Overtime eligible
• Bonus opportunities

BENEFITS (W2 STATUS)

After successful conversion to full-time employment:

• Health, Dental, Vision Insurance
• Life Insurance
• Short-Term & Long-Term Disability
• 401(k)
• Paid Time Off
• Fuel & mileage reimbursement
• Vehicle maintenance cost sharing
• Company-paid industry certifications (1 year tenure, 3-year commitment)

CULTURE & EXPECTATIONS

Firmament Solutions operates on these core values:

• Responsiveness – Clear, timely communication is mandatory
• Trust – Built through consistency and follow-through
• Ownership – We own the process and the outcome
• Honesty – Mistakes are communicated early and corrected

Technical skill gets you in the door. Professionalism and execution keep you here.