Systems Administrator

Firestorm is looking for a Systems Administrator who will provide Tier 1 and Tier 2 technical support and will maintain our operational IT infrastructure. You will handle end-to-end endpoint provisioning and device management using NinjaOne and Microsoft Intune across Windows and macOS environments. You will also support Windows and Linux servers, and administer hybrid Microsoft environments (on-premise and cloud Active Directory, DNS). In addition, you will ensure a high-availability service desk operation, execute vulnerability remediation, and maintain robust system security and monitoring standards.

What You Will Do:

Tier 1 & Tier 2 Support:

Take ownership of incoming requests via Jira Service Desk, resolving day-to-day hardware, software, and basic connectivity issues with strict documentation.

Identity & Access Administration:

Perform user lifecycle provisioning (onboarding, offboarding, role changes) inside Okta and Microsoft 365 environments.

Cross-Platform Provisioning:

Conduct automated end-to-end laptop and desktop provisioning for macOS and Windows environments utilizing NinjaOne alongside Microsoft Intune/Autopilot.

On-Site Function Support:

Provide vital, hands-on, on-site support functions for local and remote users, managing workplace tech, printers, smart conference spaces (Zoom Rooms), and local physical peripherals.

First-Line Infrastructure Monitoring:

Serve as the front-line monitor for network and systems health, identifying early baseline anomalies, processing threshold alerts via NinjaOne, and escalating critical incidents. Perform other duties as directed

Required Qualifications:

Bachelors degree in Computer Science, Computer Engineering, Information Technology, Management Information Systems, Network Administration, Cybersecurity or other relevant degree. In lieu of a degree, 6+ years of progressive relevant experience. 'U.S. Person' as defined by 22 CFR § 120.62 required due to ITAR regulations, which includes U.S. citizens, lawful permanent residents (Green Card holders), or protected individuals under asylee or refugee status 3+ years of experience within an enterprise IT Help Desk, Service Desk, or technical support environment.

Operating Systems & Servers:

Hands-on experience working across Windows and Mac. Experience working with Windows and Linux servers.

Modern Workspace Platforms:

Administrative exposure to NinjaOne, Microsoft Intune, Okta, and standard communication suites (Slack, Zoom).

Core Systems & Security:

Experience with mitigating vulnerabilities identified by standard tooling.

Networking Fundamentals:

Experience with basic networking principles .

Preferred Qualifications:

Scripting & Automation:

Proficiency in Bash, Python, or PowerShell.

Endpoint & Mobile Management:

Ability to manage and configure Intune for deployments for laptops and mobile devices.

Cloud Configuration & Governance:

Ability to configure policy and rules in Microsoft 365 environments.

Hybrid Cloud Environment Management:

Ability to traverse Microsoft environments on-premise and in the cloud; Active Directory, DNS, etc.

Linux & Open Source:

Experience with Linux Ubuntu.

Advanced Networking:

Advanced networking skills such as routing, VLAN segmentation, access controls, and working with 100G networking.

AI:

Experience with Amazon Quick, Kiro and/or experience managing and maintaining agentic workloads

Compliance & Federal Frameworks:

Familiarity working within compliance-driven spaces such as GCC High or FedRAMP Moderate/High environments. Who We Are At Firestorm, we are building the future of expeditionary defense manufacturing and autonomous systems. Modern conflict has exposed a fundamental problem: the systems needed most by operators are often too expensive, too slow to produce, and too difficult to sustain at scale. Firestorm exists to change that. We develop mission-adaptable aerial systems and deployable manufacturing infrastructure designed to put capability directly into the hands of the warfighter. From modular unmanned aircraft to xCell - our deployable microfactory - our goal is to make defense systems rapidly deployable, adaptable, and producible at the point of need. We are looking for builders, operators, and problem-solvers who want to work on meaningful technology with real-world impact. Work Environment The position is working onsite at Headquarters in San Diego, CA. We welcome candidates who are local or open to relocating; relocation assistance is available and may be included in the offer package where appropriate. Ability to travel domestically up to 5%, if needed This position typically operates in a standard office setting and manufacturing environment. This role requires use of standard office equipment and the physical demands described here are representative of those that must be met to successfully perform the essential functions of the job. Ability to sit, stand, bend, reach and move about regularly throughout the day. Must have manual dexterity to operate standard office equipment.

Compensation

Salary Base:

$95,000 - $113,000 salary, commensurate with experience

Equity:

Meaningful equity grant in a growth-stage defense technology company The posted salary range reflects an estimate based on a variety of compensation factors, including but not limited to relevant experience, education, certifications, specialized skills, geographic location, and business needs. Actual compensation may vary, and this range is subject to change as our compensation structure or market conditions evolve.

Benefits & Perks Our culture fosters collaboration, respect, and trust, empowering passionate people to do their best work. We offer a competitive salary, comprehensive benefits, and opportunities for career growth. In addition to an opportunity to take part in an innovative, collaborative and fast-growing business with a highly motivated and skilled team, we also take pride in taking care of our employees. Here are just a few ways that we show our appreciation: We offer comprehensive medical, dental, and visions plans Equity grants for new hires 401(k) Retirement Savings Plan to invest in your long-term retirement goals Unlimited PTO Extremely generous company holiday calendar, including a holiday hiatus in July & December. Generous Parental Leave Lifestyle Spending Account FSA DCFSA HSA Hospital Indemnity insurance Critical Illness insurance Accident insurance Basic Life/AD&D, short-term and long-term disability insurance, 100% covered by Firestorm. Plus, the option to purchase additional life insurance for you and your family. Mental Health Resources: We provide free mental health resources 24/7 including therapy and more. Additional work-life services, such as free legal and financial support, are available to you as well. Export Control Compliance To conform to U.S. government export control regulations, including the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or otherwise eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Equal Opportunity Statement Firestorm is an equal opportunity employer, committed to creating a diverse and inclusive workplace, and upholding equitable hiring practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance. We actively encourage members of recognized minorities, women, Veterans, and those with disabilities to apply, and we work to create a welcoming and supportive environment for all applicants throughout the interview process. Firestorm is committed to fostering an inclusive and accessible work environment. If you require accommodations or assistance during the application process, please don’t hesitate to reach out to us at careers@launchfirestorm.com so we can provide the support you need.