General Manager in Training-Springhill Suites Placentia

General Manager in Training – SpringHill Suites Placentia SpringHill Suites Placentia | Managed by Fine Hospitality Group | Placentia, CA Full-time, Hourly (Non-Exempt) | $21.00–$24.00/hour About the Role Join Fine Hospitality Group’s 6-month General Manager in Training program and gain hands-on experience preparing to lead a hotel. You’ll work closely with an experienced General Manager and receive training in hotel operations, leadership, payroll, purchasing, sales, revenue management, and guest service.

Key Responsibilities

• Manage front desk operations, PMS, and night audit.
• Create schedules, manage payroll, and monitor staffing.
• Handle guest concerns, surveys, and chargebacks.
• Conduct daily room and hotel inspections for cleanliness, safety, and compliance.
• Assist with purchasing, inventory, budgets, and P&L reporting.
• Support revenue management, sales, and local business development.
• Manage accounts receivable, invoices, and reporting.
• Lead the team in meeting guest loyalty enrollment goals.

Qualifications

• 1–2 years of hotel supervisory or front office experience, or equivalent experience.
• Hospitality or business degree is a plus.
• Proficiency with PMS, Excel, Word, Outlook, and payroll/timekeeping systems.
• Strong communication, organization, leadership, and follow-through.
• Positive, hands-on leadership style with a focus on guest service.
• Must be available evenings, weekends, and holidays.

Program Requirements

• Complete all training milestones within 6 months.
• Be willing to relocate within the region when a GM position becomes available.
• Occasional task-force travel may be required.
• GM placement is based on available openings within FHG’s managed hotels.

Physical Requirements

• Frequent standing and walking.
• Occasional bending, kneeling, and climbing.
• Lift up to 25 lbs.
• Work indoors and outdoors.

Why Join Us

• Clear path toward a General Manager position.
• One-on-one mentorship and structured training.
• Health benefits, 401(k), and PTO for eligible employees.