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Senior Learning Specialist - Full Time - San Diego Zoo Wildlife Alliance
San Diego Zoo Wildlife Alliance
San Diego, CA
- $39.45 USD / hour
- Full-time
…administering L&D programs in the LMS, supporting curriculum design, and applying AI to improve how learning is built and delivered. This role executes against the program design and…
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Senior Program Manager
Miltope
Huntsville, AL
…successfully execute company operational plans. The Senior Program Manager (SPM) is a mission-critical leader who owns delivery outcomes for complex, multi-disciplinary programs driving…
Added 1 min ago
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Assistant Construction Project Manager-K-12 Projects (Anticipated Opening)
Turner & Townsend
Portland, OR
- $100,000 to $125,000 USD / year
…as part of Turner & Townsend. It specializes in project and program management for public sector organizations, with industry-leading experts in corporate, cultural, healthcare, justice,…
Added 2 mins ago
Director of Channel Programs
Join the AVANT Team
Remote, United States
Sales Incentives – Coordinate vendor-facing Channel Manager incentives and partner with RevOps on program definition, with RevOps owning operational design, execution, and reporting.
Added 3 mins ago
Quality Assurance Manager
Burger Boat Company
Manitowoc, WI
The Quality Assurance Manager is responsible for establishing, deploying, and sustaining Burger Boat Company's Quality Management System and quality standards across all shipbuilding…
Added 3 mins ago
Software Development Manager, AWS Tagris
Amazon Development Center U.S., Inc.
Seattle, WA
As a Software Development Manager on the AWS Identity team, your morning may start with a design review where you and your engineers work through the architecture of a new access control…
Added 3 mins ago
Senior Program Manager - Benchmarking & Strategy, AMXL Benchmarking
Amazon.com Services LLC
Bellevue, WA
We are seeking a strategic, analytically rigorous Senior Benchmarking and Strategy Program Manager to join the AMXL Global Benchmarking team. This role goes beyond study execution - you…
Added 3 mins ago
Software Devevelopment Manager, AWS Bill Adjustments, AWS Invoicing
Amazon Development Center U.S., Inc.
Arlington, VA
We are seeking an experienced Software Development Manager to lead the AWS Bill Adjustments team. You will own the architecture, development, and operations of the team's software and…
Added 3 mins ago
Engineering Operations Technician -Night Shift, DCEO
Amazon Data Services, Inc.
Lithia Springs, GA
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all…
Added 4 mins ago
Sr. Manager, Customer Supply Chain
Lactalis US Yogurt, Inc.
Londonderry, NH
Lactalis US Yogurt, part of the Lactalis family of companies, is currently hiring a Senior Manager, Customer Supply Chain based in Londonderry, NH.
Added 4 mins ago
Senior Manager, Engineering
AirLife
El Paso, TX · Grand Rapids
Knowledge of injection mold design, fabrication, maintenance, and repair, along with machine shop operations, machining processes, tooling, and safety practices, to effectively oversee the…
Added 5 mins ago
Director, Head of AML Investigations
Scotiabank
Dallas, TX
Stress testing: Establish and oversee a comprehensive LATAM CCR stress-testing program, including appropriate coverage of material counterparties, products, concentrations and…
Added 5 mins ago
RR
Marketing Coordinator
RNA Rentokil North America
Remote, United States
- $22 to $29 USD / hour
The Marketing Coordinator assists the Ambius Sr. Marketing Manager on day to day activities, work assignments, campaigns, digital and content marketing, creative requests, event…
Added 5 mins ago
Senior Manager, Software Engineering KC-46 Tanker Video Graphics System (Onsite)
RTX
United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 5 mins ago
Manager, Business Systems & Transformation (Puerto Rico)
RTX
United States
The Manager, Business Systems & Transformation is responsible for supporting RTX applications. Success requires strong cross functional collaboration, digital and functional workstream…
Added 5 mins ago
Sr. Manager, Bus. Development & Campaign Support (Onsite)
RTX
United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 5 mins ago
Nebraska/Iowa Area Cross Sector Manager
HDR
Omaha, NE · Des Moines, IA · Ames, IA · Davenport, IA · Cedar Rapids, IA · Lincoln, NE
The Area Cross Sector Manager is responsible for leadership over HDR’s Nebraska/Iowa cross sector practice, including our Environmental Sciences, Geotechnical, Strategic Communications,…
Added 6 mins ago
Senior Business Systems Analyst
Department of Transportation
United States
Compose detailed analytical documentation including process flows, models, design and specification documents, system wireframe mockups, acceptance criteria, user stories and operating…
Added 6 mins ago
C
Pharmacy Resident
CalOptima
Orange, CA
- From $55,966 USD / year
The Pharmacy Residency Program at CalOptima Health is a non-accredited managed care residency that provides a unique opportunity to gain valuable clinical and administrative experience in…
Added 6 mins ago
C
Marketing and Outreach Specialist Sr
CalOptima
Orange, CA
- From $64,165 USD / year
…outreach services, including but not limited to OneCare, the Program of All-Inclusive Care for the Elderly (PACE), Community Health, Covered California, Provider Relations and Community…
Added 8 mins ago
Senior Project Manager - Manufacturing
VIRA Insight
United States
The Senior Project Manager is responsible for the successful execution of assigned projects across various customer accounts, from small scale to large, complex tasks. This role leads a…
Added 8 mins ago
Director of Human Resources
Pyramid Global Hospitality
Chicago, IL
…and academic departments host. The building has a sustainable design target of LEED…
Added 8 mins ago
Ship Systems Integration and Sustainment (SSIS) Engineering Design and Change Management Integrated Product Team Lead (IPTL)
RTX
United States
…responsible for managing all systems engineering, hardware design and ships network design activities across the SSIS portfolio of programs, including Zumwalt, Dual Band Radar, MK99 Fire…
Added 8 mins ago
Manager, Scheduling
RTX
United States
Raytheon has an opening for a Manager, Scheduling at our Andover, MA facility in the Circuit Card Manufacturing (CCM) value stream. The successful candidate has experience with Material…
Added 8 mins ago
Supply Chain Product Line Leader
RTX
United States
Raytheon is seeking an experienced supply chain professional with a strong background in Supply Chain Management, Program Management, and people leadership to serve as a Supply Chain…

Findhelp

Implementation Manager, Nashville

Nashville, TN, United States

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Job details

Posting language: English
Posted: Jun 12, 2026

Original job description

We’re changing the way people connect to social care.

At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.

As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.

Job Overview:

The Implementation Services team is the technical and project management engine of findhelp’s Customer Success organization. As we continue to mature and scale our delivery model, we ensure that standard and mid-market customer launches are executed with high technical precision and operational consistency.

As an Implementation Manager, you will execute established Standard Operating Procedures (SOPs) and leverage technical documentation to onboard customers efficiently. From the moment a contract is signed, you own the core customer journey - navigating a portfolio of standard implementations to deliver 'Initial Value' with speed and precision. This role is built for an organized, detail-oriented, and technically minded professional who thrives on executing structured project plans to deliver seamless onboarding experiences.

Responsibilities and Duties:

Project Ownership: Own the "Sales-to-Service" handoff, serving as the primary point of contact and lead for the full implementation lifecycle across a diverse portfolio.
Technical Scoping & Design: Lead User Scoping, Workflow Validation, and Technical/Integration Design sessions to ensure the platform is configured to meet specific social care goals.
Product/Technical Bridge: Coordinate with cross-functional teams acting as the liaison between Technical Solutions Account Managers, Product Support, and other technical roles to navigate complex integrations or custom requirements.
Milestone & Deliverable Management: Execute project plans and track key deliverables, ensuring both internal and external stakeholders stay aligned and accountable to defined project timelines.
Reporting: Develop and maintain 30/60/90-day progress reports to provide leadership with transparent visibility into portfolio health and Time-to-Value (TTV) metrics.
Quality & Readiness: Complete Go-Live Readiness Assessments prior to launch to ensure core technical and operational configuration is sound, executing structured internal handoffs to the ongoing Customer Success Manager.
Team Collaboration: Share project management best practices and technical insights within the immediate implementation team to help streamline group execution

Qualifications:

BS/BA degree or equivalent
3+ years of demonstrated success in implementation, Customer Success, project management, or technical project management within a SaaS or equivalent industry.
Expertise in Project Management: Strong execution skills using project management methodologies and tracking tools.
Technical Fluency: Ability to learn, understand, and translate standard system workflows into data integration configurations for diverse client structures, including proficiency in using generative, specifically Gemini to summarize information, draft communications, and enhance research efficiency.
Strategic Communication: Ability to clarify technical execution steps for non-technical users and communicate project milestone health clearly to internal and external tea
Problem-Solving: A "solution-first" mindset with the ability to navigate the ambiguity of complex, multi-stakeholder implementations.

We value being together : We believe being together enables stronger relationships, collaboration, and culture. This position is 5 days in-office and candidates must be located in Nashville, TN.

Perks at Findhelp

401k & equity grants
Free food and onsite gym at our Austin HQ
Paid parental leave
Competitive PTO & 10 paid holidays
Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage
Dog-friendly office in Austin HQ
24/7 access to telemedicine and counseling
Book Purchasing Program

We’re building a diverse, inclusive team You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities.

Here are some of the ways we support our staff:

Culture Committee
Leadership Development Training
Paid Volunteering Time

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