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Sr. HR Business Partner , SSD-FC
Amazon.com Services LLC
Sturtevant, WI
…upholding high standards and risk management practices. Leveraging data and experience, they inform business decisions and help implement scalable solutions. Their influence extends across…
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Software Development Engineer II, Customer Terminal Aviation Quality
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
…maintaining the software quality assurance framework governing the design, development, verification, and deployment of deliverable software for the aircraft unit, phased array based…
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Engineering Operations Technician
Amazon Data Services, Inc.
Chantilly, VA · Manassas, VA
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all…
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Engineering Operations Technician
Amazon Data Services, Inc.
Manassas, VA
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all…
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Trust and Privacy TPM, Devices & Services Trust, Privacy, and Accessibility
Amazon.com Services LLC
Sunnyvale, CA · Bellevue, WA · Arlington, VA
- Partner with engineering and product stakeholders to understand system architecture, data flows, and design trade-offs, ensuring remediation meets scalability, performance, and…
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Trust and Privacy TPM, Devices & Services Trust, Privacy, and Accessibility
Amazon.com Services LLC
Sunnyvale, CA · Arlington, VA · Bellevue, WA
- Partner with engineering and product stakeholders to understand system architecture, data flows, and design trade-offs, ensuring remediation meets scalability, performance, and…
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Software Dev Engineer I, Security Platform
Twitch Interactive, Inc.
Seattle, WA · Irvine, CA · San Francisco, CA
- Experience working with large-scale event or log data, including event-driven architectures, asynchronous processing, or batch/streaming pipelines.
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Software Architect
Mitsubishi Electric US, Inc.
Suwanee, GA
- $111,200 to $152,900 USD / year
This position will architect, design, develop, debug, test and maintain software programs for a variety of environments, with a focus on AWS cloud, firmware and mobile applications.
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Junior Technical Graphic Designer
WSP
Pittsburgh, PA · Arlington, VA
…attentive listener, and be able to execute thoughtful graphic design solutions based on planning and engineering inputs. The principal responsibilities of the role are to render site plans…
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Lead IT Site Reliability Eng
Kforce
Remote, United States
Create and/or approve technical documentation for projects and support (e.g., Technical Requirements, Technical Design, Procurement Specifications, Technical Flow Charts, Implementation…
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80 FE Angular AWS NodeJS Rest
Kforce
Westlake, TX
- $64 to $74 USD / hour
Design and develop software solutions that meet functional and non-functional requirements and that are aligned to the platform's strategic direction
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Senior .NET Developer
Kforce
NYC, NY
- $119 to $128 USD / hour
Kforce's client, a financial services organization in NYC, is seeking a Senior .NET Developer to build and enhance cloud-based applications supporting Fixed Income electronic trading and…
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Senior Product Owner - Account and Loyalty Team - Digital
Southwest Airlines
Dallas, TX
- $119,900 to $133,200 USD / year
…roadmaps, prioritize complex solutions, and translate Customer and data insights into actionable product outcomes. You’ll guide products and features from concept through launch across…
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Simulation Lab Education Facilitator
Trinity Health Of New England Corporation, Inc.
Hartford, CT
- $24.85 to $39.75 USD / hour
In this hands-on role, you will help design realistic learning environments by operating high-fidelity simulation equipment, audiovisual technology, and mobile simulation systems. Working…
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Pharmacy Inventory Logistics Technician
Trinity Health - Michigan
Ann Arbor, MI
…procurement and inventory systems, electronic spreadsheets, data base management software, word processing software, diverse system integration software, and bar code systems and…
Added 1 min ago
Internship – Automation & AI Solutions (Milwaukee, WI)
Robert W. Baird & Co. Incorporated
Milwaukee, WI
Design and build end-to-end workflow solutions that integrate data from systems such as Salesforce, SQL, Snowflake, SharePoint and Excel
Added 1 min ago
Project Quality Engineer
Bureau Veritas
Chicago
Participate in design, document, and readiness reviews where quality input is required.
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Associate Scientist, R&D
Campbell Soup Supply Co. LLC
Camden, NJ
…achieving business goals by ensuring that objectives, product design, and timelines are met. You will lead benchtop, pilot plant, and plant trials to test and create prototypes throughout…
Added 1 min ago
10894- SAP ABAP Sr. Business Process Analyst- SD/OTC
Hyundai Autoever America
Joliet, IL
Selected candidate will be responsible for the design, development, configuration, and support of SAP Sales & Distribution (SD) solutions across SAP ECC and S/4HANA landscapes. Serving as a…
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10893-SAP PP/MM Sr. Business Process Analyst
Hyundai Autoever America
Joliet, IL
Lead Repetitive Manufacturing (REM) design, configuration, and support. This covers REM profiles, run schedules, planning, backflushing, reporting points, pull lists, and postprocessing.
Added 2 mins ago
Project Development Manager
SitelogIQ
Remote, United States
…company focused on making buildings better. We provide planning, design, and management solutions for organizations that want efficient and sustainable building environments that are…
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Regional Vice President of Facilities
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Design and implement preventative maintenance program for all properties.
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Vice President, Wealth Management Technology
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Saint Petersburg, FL
…to shape technology strategy, prioritization, and solution…
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Senior ServiceNow Developer
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Dallas, TX
We are seeking a Sr. ServiceNow Developer to support the design, configuration, development, and ongoing enhancement of our ServiceNow platform. This role will partner with business and…
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Senior Manager, Digital Legal Delivery, US
Herbert Smith Freehills Kramer (US) LLP
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· Work in partnership with the senior managers across UK and Australia to design, deploy and keep under review all processes and procedures that the eDiscovery team should follow…

Findhelp

Implementation Manager, Nashville

Nashville, TN, United States

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Job details

Posting language: English
Posted: Jun 12, 2026

Original job description

We’re changing the way people connect to social care.

At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.

As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.

Job Overview:

The Implementation Services team is the technical and project management engine of findhelp’s Customer Success organization. As we continue to mature and scale our delivery model, we ensure that standard and mid-market customer launches are executed with high technical precision and operational consistency.

As an Implementation Manager, you will execute established Standard Operating Procedures (SOPs) and leverage technical documentation to onboard customers efficiently. From the moment a contract is signed, you own the core customer journey - navigating a portfolio of standard implementations to deliver 'Initial Value' with speed and precision. This role is built for an organized, detail-oriented, and technically minded professional who thrives on executing structured project plans to deliver seamless onboarding experiences.

Responsibilities and Duties:

Project Ownership: Own the "Sales-to-Service" handoff, serving as the primary point of contact and lead for the full implementation lifecycle across a diverse portfolio.
Technical Scoping & Design: Lead User Scoping, Workflow Validation, and Technical/Integration Design sessions to ensure the platform is configured to meet specific social care goals.
Product/Technical Bridge: Coordinate with cross-functional teams acting as the liaison between Technical Solutions Account Managers, Product Support, and other technical roles to navigate complex integrations or custom requirements.
Milestone & Deliverable Management: Execute project plans and track key deliverables, ensuring both internal and external stakeholders stay aligned and accountable to defined project timelines.
Reporting: Develop and maintain 30/60/90-day progress reports to provide leadership with transparent visibility into portfolio health and Time-to-Value (TTV) metrics.
Quality & Readiness: Complete Go-Live Readiness Assessments prior to launch to ensure core technical and operational configuration is sound, executing structured internal handoffs to the ongoing Customer Success Manager.
Team Collaboration: Share project management best practices and technical insights within the immediate implementation team to help streamline group execution

Qualifications:

BS/BA degree or equivalent
3+ years of demonstrated success in implementation, Customer Success, project management, or technical project management within a SaaS or equivalent industry.
Expertise in Project Management: Strong execution skills using project management methodologies and tracking tools.
Technical Fluency: Ability to learn, understand, and translate standard system workflows into data integration configurations for diverse client structures, including proficiency in using generative, specifically Gemini to summarize information, draft communications, and enhance research efficiency.
Strategic Communication: Ability to clarify technical execution steps for non-technical users and communicate project milestone health clearly to internal and external tea
Problem-Solving: A "solution-first" mindset with the ability to navigate the ambiguity of complex, multi-stakeholder implementations.

We value being together : We believe being together enables stronger relationships, collaboration, and culture. This position is 5 days in-office and candidates must be located in Nashville, TN.

Perks at Findhelp

401k & equity grants
Free food and onsite gym at our Austin HQ
Paid parental leave
Competitive PTO & 10 paid holidays
Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage
Dog-friendly office in Austin HQ
24/7 access to telemedicine and counseling
Book Purchasing Program

We’re building a diverse, inclusive team You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities.

Here are some of the ways we support our staff:

Culture Committee
Leadership Development Training
Paid Volunteering Time

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