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Added 1 min ago
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Senior Learning Specialist - Full Time - San Diego Zoo Wildlife Alliance
San Diego Zoo Wildlife Alliance
San Diego, CA
- $39.45 USD / hour
- Full-time
…learning is built and delivered. This role executes against the program design and strategic direction set by the Learning & Development Manager. This position reports to the Learning &…
Added 2 mins ago
Director of Channel Programs
Join the AVANT Team
Remote, United States
Sales Incentives – Coordinate vendor-facing Channel Manager incentives and partner with RevOps on program definition, with RevOps owning operational design, execution, and reporting.
Added 3 mins ago
Senior Program Manager - Benchmarking & Strategy, AMXL Benchmarking
Amazon.com Services LLC
Bellevue, WA
We are seeking a strategic, analytically rigorous Senior Benchmarking and Strategy Program Manager to join the AMXL Global Benchmarking team. This role goes beyond study execution - you…
Added 4 mins ago
Principal Archeologist
Onterris Payroll, LLC
Remote, United States
…Archaeologist will serve as both a senior technical authority and strategic business leader responsible for growing and leading the Cultural Resources practice in our Central and East…
Added 5 mins ago
Senior Manager, Maintenance
Bridgestone Americas Tire Operations, LLC
United States
The Senior Maintenance Manager position is a key plant leadership role focusing on designing, planning and implementing maintenance programs to optimize the availability and productivity of…
Added 5 mins ago
Plant Engineer
Bridgestone Americas Tire Operations, LLC
United States
The Engineering Services Manager or Plant Engineer is a key plant leadership role focusing on the factory, the property, infrastructure, and the equipment used to manufacture tires. This…
Added 5 mins ago
Director, Head of AML Investigations
Scotiabank
Dallas, TX
…management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate…
Added 6 mins ago
Principal Product Manager, AI Platforms (GTM Excellence)
Palo Alto Networks, Inc.
United States
…empower our GTM teams. As we innovate, we are seeking a highly strategic, visionary Principle Product Manager to build, maintain, and scale a diverse portfolio of multiple AI applications…
Added 6 mins ago
Manager, Supply Chain Management
RTX
United States
This position is for an Experienced Manager, Supply Chain Management, overseeing supplier performance for a Tier 1 supplier within the Interiors business. The function of this position is…
Added 6 mins ago
Lead Supply Chain Project Manager
RTX
Remote, United States
As a Supply Chain Project Manager, you will play a critical role in driving strategic projects within the Supply Chain Organization and Digital Technology teams. You will help achieve…
Added 6 mins ago
Senior Manager, Software Engineering KC-46 Tanker Video Graphics System (Onsite)
RTX
United States
…(VGS). We are seeking a highly experienced Software Engineering Manager who thrives at the intersection of advanced graphics processing, safety-critical avionics, and complex mission…
Added 6 mins ago
Sr. Manager, Bus. Development & Campaign Support (Onsite)
RTX
United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 6 mins ago
Nebraska/Iowa Area Cross Sector Manager
HDR
Omaha, NE · Des Moines, IA · Ames, IA · Davenport, IA · Cedar Rapids, IA · Lincoln, NE
The Area Cross Sector Manager is responsible for leadership over HDR’s Nebraska/Iowa cross sector practice, including our Environmental Sciences, Geotechnical, Strategic Communications,…
Added 6 mins ago
Warehouse Transition Manager (Business Operations Manager 2)
Oregon Liquor & Cannabis Commission
United States
The Warehouse Transition Manager serves as the strategic operations lead for OLCC's Distilled Spirits Business Services functions supporting the agency's statewide distilled spirits…
Added 6 mins ago
PROJECT POLICY ANL 4 RP
UCSF
San Francisco, CA
…advanced financial, data and operational solutions for the program. The incumbent will work closely with internal and external stakeholders to establish and manage subcontracts and…
Added 8 mins ago
Director of Sales, Americas (East Region)
Danaher
Boston, MA
This position reports to the Commercial General Manager, Americas, and is part of the commercial organization based in Waltham, MA. The role is fully remote, ideally based in the Boston…
Added 8 mins ago
Account Manager - Refinery, Oil & Gas, Petrochemical
Danaher
Houston, TX
The Account Manager is responsible for developing and executing a comprehensive sales strategy to achieve assigned monthly, quarterly, and annual targets while driving growth in existing…
Added 8 mins ago
Technical Program Manager – NPI & Technical Sales Enablement – Splunk
Cisco Systems, Inc.
Remote, United States
Lead the NPI and Technical Sales Enablement as a Technical Program Manager to ensure Solutions Engineers and Architects are technically ready for product launches. You will operationalize…
Added 8 mins ago
Technical Program Manager – NPI & Technical Sales Enablement – Splunk
Cisco Systems, Inc.
Remote, United States
Lead the NPI and Technical Sales Enablement as a Technical Program Manager to ensure Solutions Engineers and Architects are technically ready for product launches. You will operationalize…
Added 8 mins ago
Senior Project Manager - Manufacturing
VIRA Insight
United States
The Senior Project Manager is responsible for the successful execution of assigned projects across various customer accounts, from small scale to large, complex tasks. This role leads a…
Added 8 mins ago
Supply Chain Product Line Leader
RTX
United States
Raytheon is seeking an experienced supply chain professional with a strong background in Supply Chain Management, Program Management, and people leadership to serve as a Supply Chain…
Added 8 mins ago
OSC - Program Cost Controls Analyst - P2 - (Hybrid)
RTX
United States
The Operations and Supply Chain (OSC) Finance Organization has an immediate need for a Specialist of Program Cost Controls (P2) supporting the Naval Standard Missile Systems (NSMS)…
Added 8 mins ago
GEOINT Sensor Support Engineer (Ramstein AFB, Germany)
RTX
Remote, United States
Collins Aerospace is currently in search of a GEOINT Sensor Support Manager/Maintainer. The position is based at Ramstein Air Base, Germany. This is a Mission Essential (ME) position and…
Added 8 mins ago
Program Quality & Mission Assurance Leader onsite Tucson, AZ
RTX
United States
We are currently seeking an experienced professional for our Senior Manager, Quality & Mission Assurance for an onsite leadership position in Tucson, AZ on the Stinger team. You will work…
Added 8 mins ago
Contracts Manager (Onsite)
RTX
United States
We are seeking a Contracts Manager with strong contracting experience in commercial and government‑related environments. In this role, you will independently lead contract negotiations,…

Findhelp

Implementation Manager, Nashville

Nashville, TN, United States

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Job details

Posting language: English
Posted: Jun 12, 2026

Original job description

We’re changing the way people connect to social care.

At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.

As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.

Job Overview:

The Implementation Services team is the technical and project management engine of findhelp’s Customer Success organization. As we continue to mature and scale our delivery model, we ensure that standard and mid-market customer launches are executed with high technical precision and operational consistency.

As an Implementation Manager, you will execute established Standard Operating Procedures (SOPs) and leverage technical documentation to onboard customers efficiently. From the moment a contract is signed, you own the core customer journey - navigating a portfolio of standard implementations to deliver 'Initial Value' with speed and precision. This role is built for an organized, detail-oriented, and technically minded professional who thrives on executing structured project plans to deliver seamless onboarding experiences.

Responsibilities and Duties:

Project Ownership: Own the "Sales-to-Service" handoff, serving as the primary point of contact and lead for the full implementation lifecycle across a diverse portfolio.
Technical Scoping & Design: Lead User Scoping, Workflow Validation, and Technical/Integration Design sessions to ensure the platform is configured to meet specific social care goals.
Product/Technical Bridge: Coordinate with cross-functional teams acting as the liaison between Technical Solutions Account Managers, Product Support, and other technical roles to navigate complex integrations or custom requirements.
Milestone & Deliverable Management: Execute project plans and track key deliverables, ensuring both internal and external stakeholders stay aligned and accountable to defined project timelines.
Reporting: Develop and maintain 30/60/90-day progress reports to provide leadership with transparent visibility into portfolio health and Time-to-Value (TTV) metrics.
Quality & Readiness: Complete Go-Live Readiness Assessments prior to launch to ensure core technical and operational configuration is sound, executing structured internal handoffs to the ongoing Customer Success Manager.
Team Collaboration: Share project management best practices and technical insights within the immediate implementation team to help streamline group execution

Qualifications:

BS/BA degree or equivalent
3+ years of demonstrated success in implementation, Customer Success, project management, or technical project management within a SaaS or equivalent industry.
Expertise in Project Management: Strong execution skills using project management methodologies and tracking tools.
Technical Fluency: Ability to learn, understand, and translate standard system workflows into data integration configurations for diverse client structures, including proficiency in using generative, specifically Gemini to summarize information, draft communications, and enhance research efficiency.
Strategic Communication: Ability to clarify technical execution steps for non-technical users and communicate project milestone health clearly to internal and external tea
Problem-Solving: A "solution-first" mindset with the ability to navigate the ambiguity of complex, multi-stakeholder implementations.

We value being together : We believe being together enables stronger relationships, collaboration, and culture. This position is 5 days in-office and candidates must be located in Nashville, TN.

Perks at Findhelp

401k & equity grants
Free food and onsite gym at our Austin HQ
Paid parental leave
Competitive PTO & 10 paid holidays
Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage
Dog-friendly office in Austin HQ
24/7 access to telemedicine and counseling
Book Purchasing Program

We’re building a diverse, inclusive team You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities.

Here are some of the ways we support our staff:

Culture Committee
Leadership Development Training
Paid Volunteering Time

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