Jobs in the United States

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Field Sales Manager
Arrow Electronics
Kettering, OH
Responsible for driving strategy and delivering results: Makes recommendations to General Manager/ Sales Director on strategy and customer plans. Through data analysis and past experience…
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Operations Engineer
PPG INDUSTRIES, INC.
Circleville, OH
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EC
Product Engineer-PDS
Eaton Corporation
Euclid, OH
- $71,000 to $105,000 USD / year
…applications. The incumbent will report to the Post Development Support Engineering Manager. Additional responsibilities will also include support of Quality and Reliability with the…
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Project Engineer
Actalent
Moses Lake, WA
- $35 to $40 USD / hour
…Project Engineer will work closely with the onsite Project Manager and project team to manage project documentation, electrical coordination, RFIs/RFPs, and other project controls necessary…
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Software Engineering Group Mgr - Kubernetes CaaS Platform
PNC
Strongsville, OH
As a Software Engineering Group Manager within PNC's Technology organization, you can based in Pittsburgh PA, Strongsville OH, Birmingham AL, Phoenix AZ, Denver CO or Dallas TX (preferred).
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Construction Project Engineer
Actalent
Westminster, CO
- $70,000 to $75,000 USD / year
…long-term career in construction management and grow into a Project Manager role.Work…
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Project Engineer
Actalent
Denver, CO
- $48 to $58 USD / hour
…opportunity to work as a Project Engineer or Assistant Project Manager within an airport-focused division that designs and delivers complex baggage handling and conveyor systems. You will…
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Early Career Internship Program: Information Technology
Eaton Corporation
Beachwood, OH
- $22.15 to $37.5 USD / hour
Personalized Program Experience: We’re committed to energizing your career and empowering your impact. No two participants share the same experience or set of responsibilities.
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Early Career Leadership Development Program: Information Technology
Eaton Corporation
Beachwood, OH
- $82,000 USD / year
Personalized Program Experience: We’re committed to energizing your career and empowering your impact. No two participants share the same experience or set of responsibilities.
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MEP PM
Actalent
Sandusky, OH
The MEP Project Manager will support the National Mission Critical team by managing the mechanical, electrical, plumbing, and fire protection portions of data center construction projects.…
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2027 Quality Intern - Grove City, OH
The Sherwin-Williams Company
Grove City, OH
…Responsibilities include, but are not limited to, assisting the Quality Manager with: - Becoming familiar with all quality systems, tools, processes, metrics, and standards - Identify…
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Plant Manager
nVent
Solon, OH
Provide strategy and direction to Value Stream Manager to meet production plans.
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Strategic Business Development Manager - ICS, Saint-Gobain Life Sciences - Remote, USA
Saint-Gobain
SOLON, OH
- $102,000 to $158,000 USD / year
We are seeking a Strategic Business Development Manager to help drive the next chapter of growth within our ICS business. This is a high-impact commercial role for someone who enjoys…
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Building Manager, Tointon Academy of Pre-Engineering
Greeley - Evans School District 6
Greeley, CO
- $21.12 USD / hour
…programs for benefit-eligible employees. The employee assistance program, voluntary life insurance through PERA, and 401(k), 403(b) & 457(b) plans are available to all employees regardless…
Added 1 min ago
AD
Technical Sales Manager
Avery Dennison
Mentor, OH
- $90,000 to $134,500 USD / year
Inclusive Care Program: The program is available at no extra cost to all employees who have an Anthem medical plan that offers Inclusive Care and are looking for: Primary and specialty care…
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Maintenance Manager
Post Holdings Inc.
Lima, OH
…maintain plant equipment and facilities commensurate with good engineering…
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SI
Project Manager - Industrial Facilities Design
SSOE, Inc
Toledo, OH
- $80,000 to $130,000 USD / year
Project Manager - Industrial Facilities Design Job Locations US-OH-Toledo | US-MI-Troy | US-AL-Birmingham | US-TN-Nashville | US-OH-Columbus ID 2026-3785 Category Project Management Type…
Added 1 min ago
SI
Senior Project Manager - Pharmaceutical Facilities
SSOE, Inc
Toledo, OH
- $130,000 to $150,000 USD / year
Senior Project Manager - Pharmaceutical Facilities Job Locations US-OH-Columbus | US-OH-Toledo | US-AL-Huntsville | US-AL-Birmingham | US-TN-Nashville ID 2026-3822 Category Engineering Type…
Added 1 min ago
Business Development Manager | Aerospace and Defense
TTI, INC. (A DELAWARE CORPORATION)
Dayton, OH
Description The Business Development Manager is responsible for leading the selling of company products and services to the segment customers in territory. Responsibilities include three…
Added 1 min ago
Embedded Hardware Security Research Engineer
Riverside Research Institute
Dayton, OH
…and intellectual property (IP). This position is a mid-level engineering role that provides a technical path and opportunity to become a Subject Matter Expert (SME) role in the…
Added 1 min ago
Project Director
The Foth Companies
Cincinnati, OH
Foth is a 100% member-owned science and engineering consulting firm headquartered in Wisconsin, with over 85 years of success. Our 750 members across 33 locations are dedicated to solving…
Added 1 min ago
Lead Software Delivery Engineer
GE Vernova
Cincinnati, OH
Bachelor’s Degree in software engineering/Electrical Engineering or equivalent experience/knowledge
Added 1 min ago
Software Engineering Manager 3 (Automation Delivery)
U.S. Bank
Cincinnati, OH
The Software Engineering Manager, Automation Delivery leads a team of engineers responsible for the design, development, deployment, and support of enterprise automation solutions across…
Added 1 min ago
Senior Program Manager - Midwest (Water/Wastewater Infrastructure)
Brown and Caldwell
Cincinnati, OH
Description Job Summary The Senior Program Manager will play a key part on program teams to support the planning and delivery of complex projects and programs within the water and…
Added 2 mins ago
ConvergeCONSUMER, Technical Field-Facing Product Manager, Converge Agentic Framework (CAF)_Products & Platforms
Deloitte
Cincinnati, OH · Cleveland, OH
Are you a technical product manager who'd rather demo a capability than write a slide about it? We're looking for a field-facing PM to own the adoption, socialization, and customer-facing…

Fin

Senior Manager, Solutions Engineering

Remote, United States

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Job details

Posting language: English
Posted: Aug 26, 2026

Original job description

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

What's the opportunity?

We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.

This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.

What will I be doing?

Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.
Lead, coach, and scale a high-performing SE team across global regions and core verticals.
Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.
Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
Serve as a trusted technical advisor and executive point of contact for large customers.
Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy.
Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.
Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.
Build reusable, scalable solution frameworks, and industry-specific technical assets.
Advocate for customer needs and insights internally to influence product roadmap and prioritization.
Represent Intercom and the SE function externally through executive meetings and strategic events.
Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.

What skills do I need?

5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.
Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.
Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.
Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.
A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth
Able to travel internationally on average once a month
Ability to flex working hours to partner with teams in EMEA and APAC.
Excellent communication and presentation skills

The OTE salary range for candidates within the San Francisco Bay Area or NYC is $279,000-$333,250. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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