Jobs in the United States

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Added 11 mins ago
EC
VAVE Division Engineering Manager
Eaton Corporation
Moon Township, PA
- $130,000 to $190,000 USD / year
Develop and own Tech Roadmap for VAVE (Value Analysis/Value Engineering) – blended with NPI Tech Roadmap.
Added 11 mins ago
Quality Engineer (PSP)
Veeco Instruments
Horsham, PA
Added 12 mins ago
Senior Staff Software Engineer, Institutional Exchange
Coinbase
Harrisburg, PA
Lead the design of ultra-low-latency, event-sourced trading systems spanning matching, risk, and market data across cloud and colocated environments.
Added 12 mins ago
Senior Staff Full-stack Engineer - Global Payment Network (Remote - Eligible)
Capital One
Harrisburg, PA
…across organizational boundaries. You will promote a culture of engineering excellence and strike the right balance between lending expertise and providing an inclusive environment where…
Added 12 mins ago
Business Strategy Principal
FEDEX CORPORATION AND SUBS 12
Pittsburgh, PA
Added 12 mins ago
Business Strategy Principal
FEDEX CORPORATION AND SUBS 12
Pittsburgh, PA
Added 12 mins ago
Security Risk & Engineering - Tech and Cyber Risk & Compliance - Director
PwC
Philadelphia, PA
Advising clients on regulatory requirements, control design, and compliance strategies for complex operating models
Added 12 mins ago
CTO, Anthropic Practice
EPAM Systems
Philadelphia, PA
Design agentic architectures: orchestration patterns, tool and data integration, human-in-the-loop checkpoints, evaluation, observability, and guardrails
Added 23 mins ago
Senior Solutions Consultant-Speciality
Cencora
Remote, United States
…Management, and Professional Services to lead discovery, solution design, and executive-level…
Added 23 mins ago
Senior Solutions Consultant-Infusion
Cencora
PA
…Management, and Professional Services to lead discovery, solution design, and executive-level…
Added 40 mins ago
Manager, Materials Process Engineer
L3Harris
Camden, AR
L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air,…
Added 1 hour ago
Specialist, Propulsion System/Rocket Test Engineer
L3Harris
Orange, VA
…applying extensive testing technical expertise. Interface with Design/Project Engineering to develop/interpret test requirements. Work with Quality and Safety to ensure test methods meet…
Added 1 hour ago
Supervisory General Engineer
U.S. Army Intelligence and Security Command
Fort Belvoir, VA
…Virginia. Responsibilities Serve as primary advisor to the Engineering Division Chief for the management of planning, programming and execution of repair, upgrade, modernization and…
Added 1 hour ago
Principal Platform Engineer – EIP / CCaaS
Navy Federal Credit Union
Vienna, VA
…(CCaaS) will serve as a senior technical leader responsible for engineering, integrating, automating, securing, and operating Navy Federal's enterprise contact center platform built on…
Added 1 hour ago
Lead Cloud Architect (2026-0135)
Acclaim Technical Services
Chantilly, VA
…intelligence solutions and operations, network infrastructure, engineering and business enablement and enterprise operations company supporting a wide range of U.S. Federal agencies. We are…
Added 1 hour ago
Full Stack Developer (2026-0236)
Acclaim Technical Services
Chantilly, VA
Acclaim Technical Services (ATS), founded in 2000, is a premier provider of tech-enabled solutions and operational services to a broad range of U.S. Federal agencies. As an Employee Stock…
Added 1 hour ago
System Integrator (2026-0239)
Acclaim Technical Services
Chantilly, VA
Acclaim Technical Services (ATS), founded in 2000, is a premier provider of tech-enabled solutions and operational services to a broad range of U.S. Federal agencies. As an Employee Stock…
Added 1 hour ago
Artificial Intelligence/Machine Learning (AI/ML) Engineer (2026-0238)
Acclaim Technical Services
Chantilly, VA
Acclaim Technical Services (ATS), founded in 2000, is a premier provider of tech-enabled solutions and operational services to a broad range of U.S. Federal agencies. As an Employee Stock…
Added 1 hour ago
Full-Stack Engineer 4 (Python, Java, AWS)
Capital One
McLean, VA
Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members…
Added 1 hour ago
Full-stack Engineer 4, Tech College Engineering
Capital One
Richmond, VA · McLean, VA
…forefront of driving a major transformation within Capital One. The Tech College Engineering Community Support team operates within Tech College, Capital One's enterprise organization…
Added 1 hour ago
Sr. Data Analyst - Retail Bank
Capital One
McLean, VA · Richmond, VA
In the Consumer Bank, we’ve combined this human-centered approach with our heritage of data-driven decision making to design, build and test our way to truly enabling financial experiences.…
Added 1 hour ago
VG
Senior Service Program and Asset Planning Manager, Volvo Autonomous Solutions
Volvo Group
Greensboro, NC
- $128,300 to $158,400 USD / year
Lead the design, development, and implementation of service and maintenance contract offerings for the V.A.S. fleet.
Added 1 hour ago
Founding Software Engineer
Raydar
San Francisco, CA
Raydar is recruiting for this role on behalf of our client. Take an early engineering seat on a very small team and partner closely with the company's leaders. You will design, build and…
Added 2 hours ago
Instrument Person
TRC ENVIRONMENTAL CORP
MILWAUKEE, WI
Added 2 hours ago
SC
Principal Consultant
Softchoice Corporati
Denver, CO
- $158,720 to $198,400 USD / year
Serve as the highest-level technical authority for cloud engagements - the final escalation point for solution design, architecture decisions, and technical risk across AWS, Azure, and GCP

Fin

Senior Manager, Solutions Engineering

Remote, United States

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Job details

Posting language: English
Posted: Aug 26, 2026

Original job description

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

What's the opportunity?

We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.

This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.

What will I be doing?

Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.
Lead, coach, and scale a high-performing SE team across global regions and core verticals.
Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.
Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
Serve as a trusted technical advisor and executive point of contact for large customers.
Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy.
Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.
Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.
Build reusable, scalable solution frameworks, and industry-specific technical assets.
Advocate for customer needs and insights internally to influence product roadmap and prioritization.
Represent Intercom and the SE function externally through executive meetings and strategic events.
Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.

What skills do I need?

5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.
Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.
Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.
Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.
A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth
Able to travel internationally on average once a month
Ability to flex working hours to partner with teams in EMEA and APAC.
Excellent communication and presentation skills

The OTE salary range for candidates within the San Francisco Bay Area or NYC is $279,000-$333,250. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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