Jobs in the United States

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Added just now
Technical Editor
JRC Careers
DC
Create program briefs, status reports, memorandums, formal letters, proposed revisions to ordnance documents (OD), Strategic Systems Programs Instructions (SSP Inst), and other…
Added 7 mins ago
SR
Manager, Transformative Change - Disputes, Claims & Investigations
Stout Risius Ross, LLC
NY
- $87,000 to $195,000 USD / year
As a Manager in Stout's Transformative Change practice, you will lead project workstreams, manage client relationships, and oversee teams delivering analytical and operational solutions for…
Added 7 mins ago
OH
Executive Assistant
Odyssey House Inc.
Salt Lake City, UT
- $75,000 USD / year
Odyssey House is seeking an Executive Assistant & Strategic Operations Project Manager!
Added 7 mins ago
SO
IT Business Analyst II
State of South Carolina
Columbia, SC
- $53,142 to $90,372 USD / year
Under general supervision of the Operational Research and Development Manager, this position will serve as a business resource for internal stakeholders in the evaluation and development of…
Added 7 mins ago
Program Manager for Professional & Executive Programs (PEP)
University of Washington
Seattle, WA
The UW College of Engineering seeks a strategic, collaborative, and highly effective Program Manager for Professional & Executive Programs (PEP). Reporting jointly to the Assistant Dean of…
Added 10 mins ago
UO
Academic Business Officer
University of California, Santa Barbara
CA
- $136,600 to $267,600 USD / year
…independent leadership in the management of a broad range of complex operations including budget, teaching, academic and staff personnel issues, building and facilities, outreach,…
Added 12 mins ago
HR Generalist
Live Nation Worldwide, Inc.
Miami, FL
…businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation…
Added 13 mins ago
Sr. Human Resource Business Partner Manager
Sierra Nevada Corporation
Lone Tree, CO
As the Sr. Human Resource Business Partner Manager supporting NC3, you will serve as a trusted advisor to program and functional leadership while delivering high-impact, practical HR…
Added 14 mins ago
Marketing Planning Manager - Deposits
TD Bank, N.A.
NY · Wilmington, DE · Mount Laurel, NJ · Portland, ME
The Marketing Planning Manager is accountable for independently developing, implementing and leading cross-functional strategy planning to support moderately complex Marketing portfolios.…
Added 14 mins ago
Head - Technology Portfolio Management, Transaction Banking & Payments, TD Securities
TD Securities (USA) LLC
NY
…operates portfolio governance and controls; and leads senior program and project management talent. The current portfolio scale is approximately $235 million for 2026, with a similar level…
Added 20 mins ago
Senior Product Manager, Platform Ecosystem
DTN, LLC
Dallas, TX
DTN is seeking a strategic, technically proficient Senior Product Manager, Platform Ecosystem to lead the development and growth of our developer ecosystem and marketplace.
Added 23 mins ago
CO
Project Manager (Capital Delivery Services)
City of Austin
United States
- $89,880 to $115,100 USD / year
…involving the coordination of one or more large or moderately complex administrative projects or activities that require a high degree of specialized…
Added 23 mins ago
GC
GC Retail Sales Manager Store 220
Guitar Center
San Francisco, CA
- $25.58 to $38.37 USD / hour
Strategic Problem Solver: You’re the go-to for complex challenges. Whether it's solving a customer issue or optimizing store operations, your solutions hit all the right notes.
Added 23 mins ago
Key Client Manager
TrueCommerce
Remote, United States
As the primary advisor to our top-tier accounts, the Key Client Manager builds and maintains executive relationships, anticipates customer needs, and proactively drives adoption,…
Added 25 mins ago
Manager, Strategic Writing
Robin Hood Foundation
New York, NY
The Manager, Strategic Writing position will help translate Robin Hood’s programmatic expertise, research, and grantmaking into clear, compelling written narratives for a range of internal…
Added 30 mins ago
Optimization Program Manager, RCC
Apple
Cupertino, CA
As Optimization Program Manager, you will operationalize our Retail Customer Care programs and drive digital customer engagement. You will collaborate with cross-functional teams to shape…
Added 31 mins ago
D
Principal Technical Program Manager, Forward Deployed Engineering
Docker
Remote, United States
- $162,050 to $254,650 USD / year
As the Principal Technical Program Manager for FDE, you define what good looks like for the organization and run the business that delivers it. You define the standards for how FDE plans,…
Added 31 mins ago
WI
(USA) Staff, Product Manager - Offsite Ads
Walmart Inc.
United States
- $132,000 to $286,000 USD / year
As a Staff Product Manager at Walmart, you will lead strategy and execution for complex products, driving end-to-end outcomes from discovery through value realization. This role requires…
Added 31 mins ago
Global Credit Operations- Change & Transformation Program Manager
Bank of America, National Association
United States
This job is responsible for managing complex, high risk, cross functional programs impacting people, process, and technology changes. Key responsibilities include working with Operations…
Added 31 mins ago
Senior Analyst, Talent Intelligence
The Home Depot
Remote, United States
…information means, identify the insights that matter, and translate complex findings into clear, compelling intelligence products. From executive-level insights and emerging talent trends,…
Added 33 mins ago
DE
Consulting Intern (Rail and Transportation)
DB E.C.O. North America
NY
- $25 to $30 USD / hour
You will contribute to ongoing projects under the supervision of a manager and receive training in our methods and tools. Typical tasks:
Added 33 mins ago
DE
Consulting Intern (Rail and Transportation)
DB E.C.O. North America
Chicago, IL
- $25 to $30 USD / hour
You will contribute to ongoing projects under the supervision of a manager and receive training in our methods and tools. Typical tasks:
Added 33 mins ago
DE
Consulting Intern (Rail and Transportation)
DB E.C.O. North America
Laguna Niguel, CA
- $25 to $30 USD / hour
You will contribute to ongoing projects under the supervision of a manager and receive training in our methods and tools. Typical tasks:
Added 33 mins ago
C-
Assistant Commissioning Project Manager
CCCx - CEQEL Critical Commissioning
Remote, United States
- $87,000 to $115,000 USD / year
The Assistant Commissioning Project Manager provides technical support and leadership to plan, schedule and execute full life cycle commissioning of critical facilities. This person…
Added 33 mins ago
Technical Project/Program Management
Applied Materials, Inc
Santa Clara, CA
We are looking for an experienced Technical Program Manager / Operational Excellence Program Manager to drive 6S and other strategic initiatives across SPG Operations. This role will lead…

Fin

Senior Manager, Solutions Engineering

Remote, United States

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Job details

Posting language: English
Posted: Aug 26, 2026

Original job description

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

What's the opportunity?

We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.

This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.

What will I be doing?

Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.
Lead, coach, and scale a high-performing SE team across global regions and core verticals.
Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.
Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
Serve as a trusted technical advisor and executive point of contact for large customers.
Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy.
Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.
Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.
Build reusable, scalable solution frameworks, and industry-specific technical assets.
Advocate for customer needs and insights internally to influence product roadmap and prioritization.
Represent Intercom and the SE function externally through executive meetings and strategic events.
Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.

What skills do I need?

5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.
Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.
Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.
Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.
A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth
Able to travel internationally on average once a month
Ability to flex working hours to partner with teams in EMEA and APAC.
Excellent communication and presentation skills

The OTE salary range for candidates within the San Francisco Bay Area or NYC is $279,000-$333,250. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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