Jobs in the United States

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Added 1 min ago
TT
Senior Full-Stack Engineer
True Talent Solutions Partners
Remote, United States
- $200,000 to $275,000 USD / year
- Develop platform capabilities such as identity and business verification automation, messaging integrations, live chat, and AI-assisted customer support.
Added 19 mins ago
Senior AI Engineer
TSGUS HCG LLC
Remote, United States
Senior AI Engineer, Agentic Solutions & Workflows
Added 32 mins ago
SA
Engineer I, Software - Autonomy Capabilities - New Grad - 6129
Shield AI
United States
- $77,200 to $211,200 USD / year
As an entry-level engineer, you will build and test well-defined autonomy software with regular guidance from experienced engineers. This is a full-time role focused on learning the…
Added 34 mins ago
Agent Development Engineer, Customer Systems
Apple
Cupertino, CA · Sunnyvale, CA
…The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the…
Added 55 mins ago
Senior Java Platform Development Engineer Advanced NYC, NY
Innova Solutions Inc
NEW YORK, NY
We're Looking for a Sr Java Platform Development Engineer Position type: Contract to Hire Duration: Estimated 3-6 Months We are looking for a Senior Software Engineer to join the Platform…
Added 55 mins ago
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Staff Software Engineer Backend
Veritone
NEW YORK, NY
- $185,000 to $200,000 USD / year
Added 1 hour ago
Engineer, CPU Performance Verification
Tenstorrent
Austin, TX · Santa Clara, CA
…share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and…
Added 1 hour ago
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Principal or Staff Product Security Engineer
Skylight
Remote, United States
- $200,000 to $250,000 USD / year
You'll own the day-to-day execution of our product security program across our cloud backend, mobile apps, and Android platform. You'll triage and drive remediation of vulnerabilities, run…
Added 1 hour ago
Senior MLOps Engineer
C the Signs
Remote, United States
We’re hiring a Senior MLOps Engineer with deep machine learning engineering experience to build and operate the production platform powering ML/LLM-driven healthcare workflows. You’ll…
Added 1 hour ago
Cloud Adoption Engineer - Oracle Government, Defense & Intelligence
Oracle
Reston, VA · Washington, DC
Cloud Adoption Engineer - Oracle Government, Defense & Intelligence
Added 1 hour ago
Applied AI Engineer (Python/AI)
Brightplan
Remote, United States
We are looking for an Applied AI Engineer to help build and expand AI-powered product features across our platform, with an initial focus on enhancing our AI Coach experience.
Added 1 hour ago
Senior Applied AI Engineer (Enterprise AI / Python)
Brightplan
Remote, United States
We are looking for a Senior Applied AI Engineer to help design, build, and scale the systems that power AI across the BrightPlan platform. This role will play an important part in shaping…
Added 2 hours ago
Sales Engineer - Offensive Security (US Remote)
BreachLock
Remote, United States
…and fix vulnerabilities through our human-AI combined PTaaS platform and our Autonomous Exposure Validation (AEV)…
Added 2 hours ago
Senior Software Engineer
Braven
Remote, United States
…Fellows over the next decade, Braven is hiring a Senior Software Engineer to lead the design and delivery of the platform, tools, and automation that power Braven’s programs. On the Systems…
Added 2 hours ago
Senior Software Engineer
Braven
Remote, United States
…Fellows over the next decade, Braven is hiring a Senior Software Engineer to lead the design and delivery of the platform, tools, and automation that power Braven’s programs. On the Systems…
Added 2 hours ago
IT Cloud Engineer, Engineering Platform Automation
Mayo Clinic
Rochester, MN
The IT Cloud Engineer – Engineering Platform Automation is responsible for designing, developing, operating, and continuously evolving Mayo Clinic's Engineering Front Door - a cloud-native…
Added 2 hours ago
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Technical Systems Engineer II (Full-Time) - United States
Cisco
RTP, NC
- Full-time
As a Technical Systems Engineer, you will maintain the health and performance of our cloud development environments to prevent system downtime. Build automated deployment workflows to…
Added 2 hours ago
Technical Systems Engineer (Hybrid)
Cisco Systems, Inc.
San Jose, CA · RTP, NC
As a Technical Systems Engineer with Commerce Product Management & Engineering (part of Cisco IT), You will be at the forefront of sustaining, monitoring, and troubleshooting critical…
Added 2 hours ago
Senior Software Engineer, AI/ML Network Engineering
Cisco Systems, Inc.
Milpitas, CA
Our team helps redefine how networking and platform security problems are solved. You will develop security solutions for next-generation networking platforms while creating AI-powered…
Added 3 hours ago
Director/Sr. Director, Discoverability
Immortals
Remote, United States
…becoming the most measured person in history is becoming a platform for…
Added 3 hours ago
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(USA) Senior, Software Engineer
Walmart
SUNNYVALE, CA
- $117,000 to $234,000 USD / year
Own delivery of scoped features and models through collaborative engineering teams, ensuring alignment with platform and system objectives.
Added 3 hours ago
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Software Engineer II | Bentonville, Arkansas
Walmart
BENTONVILLE, AR
- $80,000 to $155,000 USD / year
As a Software Engineer II, you will deliver high-quality software solutions by collaborating with cross-functional teams to design, develop, and maintain scalable applications and services.…
Added 3 hours ago
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Staff, Data Engineer | Bentonville, Arkansas
Walmart
BENTONVILLE, AR
- $110,000 to $220,000 USD / year
Walmart is seeking a Staff Data Engineer to design and implement scalable data solutions that support business objectives across multiple domains. This role involves translating complex…
Added 3 hours ago
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(USA) Principal, Software Engineer
Walmart
SUNNYVALE, CA
- $143,000 to $286,000 USD / year
The (USA) Principal, Software Engineer leads the design and delivery of scalable platform capabilities, driving innovation in cloud-native architectures and AI/ML integration. This role…
Added 3 hours ago
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Principal, Software Engineer - Walmart Data Ventures
Walmart
BELLEVUE, WA
- $132,000 to $264,000 USD / year
The Principal Software Engineer leads platform engineering efforts by delivering scalable, cloud-native solutions and reusable infrastructure components that support long-term technical…

Fin

Senior Manager, Solutions Engineering

Remote, United States

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Job details

Posting language: English
Posted: Aug 26, 2026

Original job description

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

What's the opportunity?

We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.

This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.

What will I be doing?

Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.
Lead, coach, and scale a high-performing SE team across global regions and core verticals.
Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.
Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
Serve as a trusted technical advisor and executive point of contact for large customers.
Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy.
Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.
Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.
Build reusable, scalable solution frameworks, and industry-specific technical assets.
Advocate for customer needs and insights internally to influence product roadmap and prioritization.
Represent Intercom and the SE function externally through executive meetings and strategic events.
Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.

What skills do I need?

5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.
Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.
Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.
Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.
A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth
Excellent communication and presentation skills

The OTE salary range for candidates within the San Francisco Bay Area or NYC is $279,000-$333,250. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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Skills

Salesforce
Technical support
Sales
Prioritization
Coaching
Stay alert
Team building
Communication skills
Presentation skills
Recruitment

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