Jobs in the United States

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Added 1 hour ago
D
Growth Engineer
Dust
New York, NY
- $100,000 to $200,000 USD / year
You'll work alongside Growth Marketers and GTM Engineers, translating ambitious growth ideas into production systems, fast. And you'll do all of it supercharged by AI, using Dust and Claude…
Added 6 hours ago
Director, Packaging & Monetization Strategy - Employee Experience Group
ServiceNow
Mountain View, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 6 hours ago
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Head of Marketing Operations
Perplexity
San Francisco, CA · Austin, TX · New York City, NY
- $225,000 to $275,000 USD / year
You'll report to the Head of Revenue Operations and build a team. Your first direct report is a GTM Engineer, who builds our enrichment, scoring and routing systems in code. You set the…
Added 7 hours ago
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Growth GTM Engineer, Revenue Operations
Perplexity
San Francisco, CA · Austin, TX · New York City, NY
- $175,000 to $235,000 USD / year
We're hiring a Growth GTM Engineer on the Revenue Operations team to own the lead-to-engagement engine. You'll orchestrate enrichment across marketing and product leads.
Added 7 hours ago
Senior Product Manager - QuickBooks Workforce Solutions Mid Market
Intuit
MOUNTAIN VIEW, CA
…with an accountant about chart-of-accounts mapping and with an engineer about verification retries and status codes. You use data and customer feedback to find the highest-impact…
Added 9 hours ago
Lead GenAI Forward Deployed Engineer, YouTube GTM Operations
YouTube
San Bruno, CA · New York, NY · Mountain View, CA
Knowledge of GTM, sales workflows, or CRMs, with experience driving technical adoption of zero-to-one AI products.
Added 9 hours ago
Staff Data Engineer, Advanced Insights & Modeling
Block
Bay Area, CA
…forecasting infrastructure, customer-level data products, and GTM…
Added 10 hours ago
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Forward Deployed Engineer, Onboarding Services
Outreach
Remote, United States
- $90,000 to $110,000 USD / year
…performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP,…
Added 10 hours ago
Sr Solution Sales Executive Data & Analytics - Consumer Package Goods (East)
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 10 hours ago
1
Security Engineer, Corporate Security
1Password
Remote, United States
- $123,000 to $172,000 USD / year
1Password helps people use technology safely. As a Security Engineer on the Corporate Security team, you’ll build and automate practical controls across identity, devices, internal tools,…
Added 10 hours ago
Manager, Solutions Engineering | East Coast | Remote
Grafana Labs
Remote, United States
…your sales leader counterparts, adopting existing OSS Specific GTM strategies and developing new ones as needed. You’ll work with your Customer Experience counterparts to ensure that your…
Added 11 hours ago
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GTM Engineer
SPS
Remote, United States
- $100,300 to $130,000 CAD / year
As a GTM Engineer, you will help build and maintain the systems and workflows that power our go-to-market engine. This is a hands-on technical role embedded in the GTM organization, focused…
Added 11 hours ago
Senior Software Development Engineer, Frontier AI Tools
Amazon
Seattle, WA
…them at scale? We are looking for a Sr. Software Development Engineer to build the solutions that span across Proserve, Frontier AI and services teams within AWS Sales, Marketing, and…
Added 12 hours ago
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Marketing Engineer
Stuut
New York City, NY · San Francisco, CA
- $110,000 to $130,000 USD / year
…partnering closely with our Campaign Manager and Applied AI Engineer, GTM, on event lead sequencing, routing, automated booking, nurture, and follow-up. This is a hands-on role for someone…
Added 12 hours ago
Sr Solution Sales Executive Data & Analytics - Commercial West
ServiceNow
Phoenix, AZ
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 13 hours ago
Senior Data Engineer, Marketing & GTM
Amplitude
San Francisco, CA · New York City, NY
We’re looking for a hands-on engineer who enjoys understanding how the business works and owning complex data projects from discovery through production support. You’ll combine strong data…
Added 13 hours ago
Revenue Architect
Profound
New York, NY · San Francisco, CA
The Revenue Architect is the engineer behind our revenue engine. You'll design, build and run the systems that connect Salesforce to everything around it (the data warehouse, enrichment…
Added 14 hours ago
RD
Forward Deployed Engineer (NYC)
Rox Data Corp
New York City, NY
- $180,000 to $200,000 USD / year
As a Forward Deployed Engineer at Rox, you’ll work directly with the world’s top revenue teams to bring AI native workflows to life. This is a high ownership, technical role with a platform…
Added 14 hours ago
Strategy Manager
Coinflow
Chicago, IL
- Can explain payments concepts like interchange, settlement, and virtual cards to a CFO, and talk through API design with an engineer
Added 14 hours ago
Senior Sales Executive - Agentic AI
Trilagen
Remote, United States
Help shape messaging, GTM strategy, and sales process - you're not inheriting a playbook; you're building one alongside the President.
Added 14 hours ago
Senior Sales Executive - Agentic AI
Trilagen
Remote, United States
Help shape messaging, GTM strategy, and sales process - you're not inheriting a playbook; you're building one alongside the President.
Added 14 hours ago
Senior Sales Executive - Agentic AI
Trilagen
Remote, United States
Help shape messaging, GTM strategy, and sales process - you're not inheriting a playbook; you're building one alongside the President.
Added 14 hours ago
Senior Sales Executive - Agentic AI
Trilagen
Remote, United States
Help shape messaging, GTM strategy, and sales process - you're not inheriting a playbook; you're building one alongside the President.
Added 14 hours ago
J
Associate GTM Engineer
Justworks
NY
- $98,000 to $122,000 USD / year
As an Associate GTM Engineer, you'll build the AI-native systems that run marketing operations at Justworks, and you'll own the stack those systems sit on. In your first year, that means…
Added 15 hours ago
GTM Strategist
JumpSeat
Chicago, IL
…that earns a response. You’ll work in close partnership with a GTM Engineer and an Account Lead on every engagement: you bring the strategic direction, they bring the technical horsepower,…

Fin

Senior Manager, Solutions Engineering

Remote, United States

Apply on job-boards.greenhouse.io About employer

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Job details

Posting language: English
Posted: Aug 26, 2026

Original job description

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

What's the opportunity?

We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.

This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.

What will I be doing?

Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.
Lead, coach, and scale a high-performing SE team across global regions and core verticals.
Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.
Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
Serve as a trusted technical advisor and executive point of contact for large customers.
Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy.
Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.
Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.
Build reusable, scalable solution frameworks, and industry-specific technical assets.
Advocate for customer needs and insights internally to influence product roadmap and prioritization.
Represent Intercom and the SE function externally through executive meetings and strategic events.
Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.

What skills do I need?

5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.
Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.
Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.
Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.
A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth
Excellent communication and presentation skills

The OTE salary range for candidates within the San Francisco Bay Area or NYC is $279,000-$333,250. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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Skills

Salesforce
Technical support
Sales
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Coaching
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Communication skills
Presentation skills
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Jobs in the United States