Jobs in the United States

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Principal Technical Program Manager, Forward Deployed Engineering
Docker
Remote, United States
- $162,050 to $254,650 USD / year
As the Principal Technical Program Manager for FDE, you define what good looks like for the organization and run the business that delivers it. You define the standards for how FDE plans,…
Added 1 min ago
Manager, Finance
ExactCare Pharmacy, LLC
Remote, United States
…with other Centers of Excellence. Additionally, the Finance Manager must feel comfortable presenting findings and recommendations to senior leadership/executive…
Added 1 min ago
Senior Academy Manager - Enterprise Credit Commercial Credit
Bank of America, National Association
United States
Facilitates Line of Business leadership routines and initiatives, providing stakeholders with development and program updates
Added 1 min ago
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Human Resources Manager
Aerotek
Henderson, NV
- $40.86 to $48.08 USD / hour
Job Title: Human Resources ManagerJob DescriptionThe Human Resources Manager oversees day-to-day HR operations, including benefit coordination, performance management, employee relations,…
Added 1 min ago
Manager, Learning - High-Potential and Executive Development
The Home Depot
Remote, United States
Manager, Learning – High-Potential and Executive Development supports the development of high potential and executive talent across the enterprise through leadership development programs…
Added 1 min ago
Senior Analyst, Talent Intelligence
The Home Depot
Remote, United States
This position typically reports to Manager, Executive Recruiting
Added 3 mins ago
Assist Manager VIP (Hotel) - MGM Grand Detroit
MGM Grand Detroit, LLC
United States
Supervise the daily operation to ensure efficiency and accept full responsibility for the department in the absence of the Manager, Director or Executive Director
Added 3 mins ago
Technical Program/Project Management V (E5)
Applied Materials, Inc
Santa Clara, CA
The Senior Manager, Technical Project & Program Management leads strategic semiconductor optical inspection and metrology product-development programs from concept through qualification,…
Added 3 mins ago
Manager, Physical Security Systems Operator - EPIC and Lab Security
Applied Materials, Inc
Santa Clara, CA
…Security Operations (GSO) team is responsible for strategic development, risk oversight, and execution of security operations across all company locations. Supporting California Security…
Added 4 mins ago
Executive Director
MSL Community Management LLC
CA
Leadership Development, Live In-Person Training, Virtual Training, Individual & Group Trainings
Added 4 mins ago
Product Manager – Auto Lending Pricing & Decision Platforms
Santander Bank N.A.
United States
The Sr. Associate, Product Management leads product development processes for Auto Finance pricing, decisioning, and originations products, supporting both consumer and commercial lending.…
Added 5 mins ago
NI
Policy Director
Northwest Immigrant Rights Project
Seattle, WA
- $128,044.82 to $173,214.8 USD / year
The Policy Director, in collaboration with the Executive Director and Deputy Directors, will develop and advance the organization’s public policy strategy. This full-time role will be based…
Added 6 mins ago
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Director, Sales & Customer Success
Evidence Based Associates
Las Vegas, NV
- $160,000 to $170,000 USD / year
…and Incredible Years, alongside the assessments, professional development, implementation support, and technology that make those programs work in practice, not just on…
Added 9 mins ago
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Division Controller
Illinois Tool Works Inc.
United States
- $138,000 to $155,000 USD / year
…with 49,000 employees across 56 countries, offering career development opportunities not just within MTS but across the ITW…
Added 9 mins ago
Manager, Business Strategy and Operations
SquareTrade
Remote, United States
As Manager, Business Strategy and Operations, you will sit at the center of those questions. You will turn customer needs, market shifts, and business realities into strategies and…
Added 11 mins ago
S
Client Executive 1 (Single Client)
Sodexo
ENGLEWOOD, OH
- $115,940 to $150,040 USD / year
Based at Miami Valley Hospital, the largest hospital in the system, this executive leadership role offers an exciting opportunity to launch, develop, and lead a comprehensive HTM program…
Added 11 mins ago
Principal Product Manager, Technical, Ads , APM
Amazon.com Services LLC
Boston, MA · Seattle, WA · New York, NY · Palo Alto, CA
…single-threaded leader of a product, engineering, science, and business development team charged with bringing Amazon's omni-channel advertising vision to life. You and your team will work…
Added 11 mins ago
Field Sales Manager
Arrow Electronics
Kettering, OH
Drive supplier-program execution and partner growth by partnering with supplier management teams to help define performance KPIs, then translating those KPIs in
Added 13 mins ago
Software Engineering Manager 3 (Automation Delivery)
U.S. Bank
Cincinnati, OH
The Software Engineering Manager, Automation Delivery leads a team of engineers responsible for the design, development, deployment, and support of enterprise automation solutions across…
Added 13 mins ago
Summer 2027 Consumer Finance Internship
Huntington National Bank
Cleveland, OH
Rising seniors (Winter 2027 or Spring 2028 grads) may participate in the Enterprise Internship Program, an 11-week, role-aligned experience where students work directly with a manager and…
Added 13 mins ago
SALES- Manager Strategic Accounts
The Sherwin-Williams Company
Cleveland, OH
…opportunities within the MSO and Dealership MSO segments. The Manager operates between a direct territory representative and the Strategic Accounts Director: it owns assigned opportunity…
Added 13 mins ago
Acquisition & Program Management Professional
Serco
Beavercreek, OH · Columbus, OH
Serco is seeking an Acquisition & Program Management Professional III to provide acquisition, program management, and systems engineering support to Department of Defense customers across…
Added 13 mins ago
Summer 2027 Insurance Internship
Huntington National Bank
Columbus, OH
Rising juniors (Winter 2028 or Spring 2029 grads) may participate in Huntington's Foundations Program, an 8-week, regionally focused experience where students partner directly with a…
Added 13 mins ago
Summer 2027 Consumer Finance Internship
Huntington National Bank
Columbus, OH
Rising seniors (Winter 2027 or Spring 2028 grads) may participate in the Enterprise Internship Program, an 11-week, role-aligned experience where students work directly with a manager and…
Added 14 mins ago
IS Program Manager-Enterprise Medical Device Strategy - Remote
Providence
Remote, United States
Balancing strategic support with tactical program leadership, the IS Program Manager leads the development and chartering of enterprise programs and initiatives, establishes program…

Fin

Senior Manager, Solutions Engineering

Chicago, IL, United States
San Francisco, CA, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

What's the opportunity?

We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.

This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.

What will I be doing?

Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.
Lead, coach, and scale a high-performing SE team across global regions and core verticals.
Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.
Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
Serve as a trusted technical advisor and executive point of contact for large customers.
Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy.
Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.
Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.
Build reusable, scalable solution frameworks, and industry-specific technical assets.
Advocate for customer needs and insights internally to influence product roadmap and prioritization.
Represent Intercom and the SE function externally through executive meetings and strategic events.
Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.

What skills do I need?

5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.
Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.
Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.
Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.
A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth
Able to travel internationally on average once a month
Ability to flex working hours to partner with teams in EMEA and APAC.
Excellent communication and presentation skills

The OTE salary range for candidates within the Greater Chicago Area is $251,100-$299,925. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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Skills

Salesforce
Technical support
Sales
Prioritization
Coaching
Stay alert
Team building
Communication skills
Presentation skills
Recruitment

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