Jobs in the United States

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HS
Behavior Analyst Intern
Harrison School District 2
COLORADO SPGS, CO
- $31.62 USD / hour
…Behavior Analysis (ABA) who can practice the evaluation, program design, and direct service implementation under the supervision of a fully certified BCBA while they are working on their…
Added just now
TC
Product Development Analyst
TJX Companies
Framingham, MA
- $71,300 to $89,100 USD / year
Works with teams across the business to understand processes, identify needs, and define requirements. Helps design and implement solutions that improve business operations, technology, and…
Added just now
JH
2027 Internship - Robotics Engineer – Maritime Systems
Johns Hopkins Applied Physics Laboratory
Laurel, MD
- $22.6 to $47.95 USD / hour
…disciplines including machine perception, autonomous decision-making, data fusion, control systems, and mechanical design with applications across Uncrewed Air, Sea Surface, and Underwater…
Added just now
JH
Software Engineer
Johns Hopkins Applied Physics Laboratory
Laurel, MD
- $85,000 USD / year
We are seeking experienced Software Engineers to join us to design, develop, and scale advanced modeling and simulation capabilities. From Advanced Surface Navy radars to Land-based Cruise…
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Artificial Intelligence (AI) Engineer
Robert Half
Remote, United States
Partner with product, design, DevOps, data, and engineering teams while providing technical guidance on AI platform strategy and engineering standards.
Added 1 min ago
RH
Director or Manager of AI Engineering
Robert Half
Saint Petersburg, FL
- $175,000 to $215,000 USD / year
We are looking for an experienced AI/ML leader to guide the design, deployment, and evolution of enterprise-scale machine learning capabilities for a healthcare-focused organization in…
Added 1 min ago
RH
Director of Marketing and Brand Strategy
Robert Half
Los Angeles, CA
- $125,000 to $175,000 USD / year
Proven ability to assess and guide creative output with sound judgment across branding, design, and customer-facing communications.
Added 1 min ago
Data Engineer - Intermediate
United Services Automobile Asn
United States
Participates in the full life cycle of data engineering to include analysis, solution design, data pipeline engineering, testing, deployment, scheduling, and production support with…
Added 1 min ago
Technology Risk and Controls Advisor - Lead
United Services Automobile Asn
United States
Manages risk assessment data and uses critical thinking to identify key data-driven insights tied to first line of defense, specifically focusing on the identification of trends and…
Added 1 min ago
Technology Risk and Controls Advisor - Senior
United Services Automobile Asn
United States
Manages risk assessment data and uses critical thinking to identify key data-driven insights tied to first line of defense, specifically focusing on the identification of trends and…
Added 1 min ago
Director, Scientific Strategy
fingerpaint
Remote, United States
…partner is a deep and dynamic thinker who can read beyond the data to create focused scientific concepts, push past observations to insights, and help guide our teams forward in strategic…
Added 2 mins ago
HR Manager
Ore Designs, Inc
Woods Cross, UT
ORE Designs, an industry leader in high-end architectural design and manufacturing, is seeking an experienced, proactive HR Manager to lead and oversee our Human Resources function.…
Added 2 mins ago
MC
Data Systems Manager
Montgomery County Community College (PA)
Blue Bell, PA
- $66,000 to $74,000 USD / year
The Data Systems Manager serves as the College's lead technical administrator for enterprise analytics systems, including Microsoft Fabric, Power BI, OneLake, semantic models, SQL data…
Added 3 mins ago
DevOps Storage Engineer
Quantum Sky
Chantilly, VA
…new technologies, enterprise-leading equipment, and seek to design, deploy, and maintain enterprise storage solutions, we would like to speak to you. This position will play a key critical…
Added 3 mins ago
Network Automation Engineer
Quantum Sky
Chantilly, VA
…will join a diverse team of software and platform engineers to design, deploy, and maintain network infrastructure. You will collaborate with people inside and outside the organization to…
Added 3 mins ago
Research Associate, Diagnostic Assay Development
Hologic
San Diego, CA
Understand experiment goals and provide input to experimental design.
Added 4 mins ago
Data Engineers
FIS Management Services LLC
United States
As a Data Engineer, AI Governance, you will design, build, and maintain the data foundations that support responsible, trusted, and scalable AI across FIS. This role combines deep backend…
Added 4 mins ago
Artificial Intelligence/Machine Learning Engineers
FIS Management Services LLC
United States
As an Artificial Intelligence and Machine Learning Engineer, you will design and build generative artificial intelligence and agent-based solutions used across the organization. You will…
Added 4 mins ago
GB
Senior Scientist I/II, In Vitro Pharmacology
Gordian Biotechnology
South San Francisco, CA
- $138,000 to $193,000 USD / year
…drugged before, own the screening cascades our medicinal chemists design against, and set the standard for in vitro data at…
Added 4 mins ago
RI
Assistant Scientist
RxSight, Inc.
Aliso Viejo, CA
- $71,000 to $80,000 USD / year
…MTF, profilometry, etc), experience with optical instrument design and assembly, and basic aberration theory. Experience with human vision is desired, but not required. Duties include…
Added 5 mins ago
Sr. Demand Generation Associate, Life360 Ads
Life360
Remote, United States
…clear next steps; introduce more advanced scoring when useful data is…
Added 5 mins ago
Digital Marketing & Media Specialist
AFL Telecommunications
Duncan, SC
…technology platforms. This role combines hands-on execution with data-driven optimization to improve audience engagement, lead generation, conversion and overall digital marketing…
Added 5 mins ago
CO
APD - Project Coordinator
City Of Atlanta
Atlanta, GA
- $51,035.56 USD / year
Assist in project design and development activities.
Added 6 mins ago
SI
Staff Data Engineer - Slack
Salesforce, Inc.
CA · NY
- $197,300 to $344,700 USD / year
Increasingly, AI agents and developer tools consume these metrics alongside people, so you build the trusted, machine-readable foundation that maps business questions to the right metric…
Added 6 mins ago
KC
Customer Engagement Applications Engineer - SWIFT
KLA Corporation
Hillsboro, OR
- $83,100 to $141,300 USD / year
…manufacturers meet high-quality standards for technologies like AI, data centers, automotive and electronic devices. Our inspection, metrology, and analytics systems detect and monitor…

Fin

Senior Manager, Solutions Engineering

Chicago, IL, United States
San Francisco, CA, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

What's the opportunity?

We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.

This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.

What will I be doing?

Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.
Lead, coach, and scale a high-performing SE team across global regions and core verticals.
Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.
Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
Serve as a trusted technical advisor and executive point of contact for large customers.
Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy.
Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.
Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.
Build reusable, scalable solution frameworks, and industry-specific technical assets.
Advocate for customer needs and insights internally to influence product roadmap and prioritization.
Represent Intercom and the SE function externally through executive meetings and strategic events.
Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.

What skills do I need?

5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.
Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.
Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.
Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.
A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth
Able to travel internationally on average once a month
Ability to flex working hours to partner with teams in EMEA and APAC.
Excellent communication and presentation skills

The OTE salary range for candidates within the Greater Chicago Area is $251,100-$299,925. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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Skills

Salesforce
Technical support
Sales
Prioritization
Coaching
Stay alert
Team building
Communication skills
Presentation skills
Recruitment

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