Jobs in the United States

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Added 1 min ago
Data & Intergrations Engineer
Mobile Communications America Inc
United States
MCA is seeking a Data & Integrations Engineer to serve as the technical bridge between its Data Warehouse and Business Systems teams, and to lead the organization's adoption of AI-assisted…
Added 4 mins ago
I
Senior Software Engineer
impact.com
Seattle, WA
- $150,000 to $170,000 USD / year
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the…
Added 4 mins ago
I
Senior Software Engineer
impact.com
Seattle, WA
- $210,000 to $238,000 CAD / year
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the…
Added 4 mins ago
Associate Engineer
Insight Enterprises, Inc.
Ft Worth, TX
The Associate Engineer supports the safe, accurate, and timely integration, configuration, validation, and documentation of customer technology solutions in Insight’s lab environment. The…
Added 4 mins ago
Associate Engineer
Insight Enterprises, Inc.
Ft Worth, TX
The Associate Engineer supports the safe, accurate, and timely integration, configuration, validation, and documentation of customer technology solutions in Insight’s lab environment. The…
Added 4 mins ago
Associate Engineer Integration Lab
Insight Enterprises, Inc.
Ft Worth, TX
The Associate Engineer supports the safe, accurate, and timely integration, configuration, validation, and documentation of customer technology solutions in Insight’s lab environment. The…
Added 5 mins ago
Software Engineer, Assistant Vice President
MUFG Bank, Ltd.
Jersey City, NJ
We are seeking a highly skilled and motivated Software Engineer to join our dynamic team in the Transaction Banking Technology space. The ideal candidate will have hands-on experience…
Added 5 mins ago
O
Lead Principal Application Software Engineer- Forward Deployed Engineer
Oracle
Oklahoma City, OK
- $104,600 to $264,100 USD / year
Oracle Customer Success Services (CSS) is seeking a Senior Principal Forward Deployed Engineer to lead the delivery of strategic AI and data transformation programs for Oracle's largest…
Added 5 mins ago
PI
Sr. Associate - Solutions Engineer
Pfizer Inc
NY · PA
- $79,400 to $132,400 USD / year
The Marketing Platform & Engineering (MPE) team delivers compliant digital marketing technology, solutions, and services across Pfizer business units and markets as part of the Chief…
Added 7 mins ago
Sr Advisory Solution Consultant - Identity Security
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 7 mins ago
Product Strategy Sr Manager
ServiceNow
San Diego, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 8 mins ago
Director - Applications
Element Solutions Inc
San Jose, CA
…MacDermid Alpha's next-generation copper paste and sintering platform. There is flexibility in the location of this role which will be co-located to existing MacDermid Alpha facilities in…
Added 10 mins ago
DevOps Engineer
Capgemini
Houston, TX, TX
We are looking for a DevOps Engineer to support and improve our cloud and on-premises environments. The ideal candidate will have strong experience with Azure DevOps, Infrastructure as…
Added 10 mins ago
AI Platform Engineer
Capgemini
Atlanta, GA, GA
What you will ownOne or more platform components end to end: model gateway (routing, failover, caching, per-line cost attribution), agent runtime and orchestration, evaluation harness,…
Added 10 mins ago
Senior FinOps Engineer, Global Data & Analytics
Chubb Studio Inc
Philadelphia, PA · Jersey City, NJ · NY
…for - and this role exists to solve that problem. As FinOps Engineer, you will design and maintain the data pipelines that move metered AI usage from our internal AI Studio platform into…
Added 12 mins ago
SOLUTION ENGINEER
Lumen Technologies
Remote, United States
…design and architect solutions utilizing our technology services platform. The successful Solution Engineer must have a strong desire to leverage their technical and sales skills, including…
Added 13 mins ago
BV
Boomi Middleware Engineer
Bright Vision Technologies
Remote, United States
- $100,000 to $150,000 USD / year
We are seeking an experienced Boomi Middleware Engineer to design, build, and operate enterprise integrations using the Boomi AtomSphere platform. In this role you will own the full…
Added 13 mins ago
BV
Intelligent Infrastructure Engineer
Bright Vision Technologies
Remote, United States
- $100,000 to $150,000 USD / year
We are seeking an Intelligent Infrastructure Engineer to design, build, and operate the platform layer that powers large-scale AI training and inference workloads. The role focuses on GPU…
Added 13 mins ago
BV
Reliability Monitoring Engineer
Bright Vision Technologies
Remote, United States
- $100,000 to $150,000 USD / year
We are looking for an Observability Engineer to design and operate the metrics, logging, tracing, and alerting platforms that give engineering teams confidence in the systems they run. The…
Added 13 mins ago
BV
Real-Time Data Engineer
Bright Vision Technologies
Remote, United States
- $135,000 to $160,000 USD / year
We are seeking an experienced Real-time Data Engineer to architect, deploy, and operate large-scale Apache Kafka and Confluent platform environments supporting mission-critical event-driven…
Added 13 mins ago
BV
Backend Software Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $175,000 USD / year
We are seeking a Backend Software Engineer focused on high-throughput platform development to design, build, and operate the foundational platforms and shared services that other…
Added 14 mins ago
Staff Forward Deployed Engineer, Platform
eSimplicity
Remote, United States
We’re seeking a Staff Forward Deployed Engineer, Platform to join eSimplicity’s Rapid Innovation Center (the RIC). The Staff Forward Deployed Engineer, Platform works primarily with…
Added 14 mins ago
Principal Software Development Engineer
Zscaler
San Jose, CA · Santa Clara, CA
…efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and…
Added 15 mins ago
Software Engineer Senior Consultant I (Remote, U.S.)
Allstate Insurance Co.
Remote, United States
We are looking for a Software Engineer, Senior Consultant I with hands-on experience in Kong API and AI Gateway technology, cloud platforms, and infrastructure automation. The ideal…
Added 16 mins ago
Revenue Operations Manager
AfterShip
TX
…company on a mission to build the world’s leading automation platform for ecommerce…

Fin

Senior Manager, Solutions Engineering

Chicago, IL, United States
San Francisco, CA, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

What's the opportunity?

We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.

This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.

What will I be doing?

Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.
Lead, coach, and scale a high-performing SE team across global regions and core verticals.
Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.
Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
Serve as a trusted technical advisor and executive point of contact for large customers.
Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy.
Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.
Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.
Build reusable, scalable solution frameworks, and industry-specific technical assets.
Advocate for customer needs and insights internally to influence product roadmap and prioritization.
Represent Intercom and the SE function externally through executive meetings and strategic events.
Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.

What skills do I need?

5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.
Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.
Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.
Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.
A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth
Able to travel internationally on average once a month
Ability to flex working hours to partner with teams in EMEA and APAC.
Excellent communication and presentation skills

The OTE salary range for candidates within the Greater Chicago Area is $251,100-$299,925. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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Skills

Salesforce
Technical support
Sales
Prioritization
Coaching
Stay alert
Team building
Communication skills
Presentation skills
Recruitment

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