Jobs in the United States

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Added 1 min ago
Project Engineer, Brownfield Projects
NextDecade Payroll Services, LLC
United States
NextDecade is seeking a full-time Project Engineer, Brownfield Projects, to support long-term operations of the Rio Grande LNG facility located near Brownsville, Texas. The Project Engineer…
Added 1 min ago
Senior Engineer, Cybersecurity
LPL Financial Corp
United States
Applicants must have valid U.S
Added 1 min ago
Manager, ServiceNow Veza Identity Governance Engineer
KPMG LLP
Miami, FL · Orlando, FL · Tallahassee, FL · Tampa, FL
Lead technical delivery by troubleshooting complex issues, guiding onboarding activities, and driving successful implementation outcomes
Added 1 min ago
Field Service/Start-Up Engineer - TPS
TOKYO ELECTRON AMERICA, INC.
United States
Under moderate supervision, the primary responsibility is to provide technical support and on-site services to customers. The Field Service/Start-Up Engineer II is expected to perform…
Added 1 min ago
Field Service/Start-Up Engineer - TPS
TOKYO ELECTRON AMERICA, INC.
United States
Under moderate supervision, the primary responsibility is to provide technical support and on-site services to customers. The Field Service/Start-Up Engineer II is expected to perform…
Added 1 min ago
Field Service/Start-Up Engineer - TPS
TOKYO ELECTRON AMERICA, INC.
United States
Under moderate supervision, the primary responsibility is to provide technical support and on-site services to customers. The Field Service/Start-Up Engineer II is expected to perform…
Added 1 min ago
Field Service Engineer (Southeast)
ANDRITZ AG
Lancaster, OH
A Field Service Engineer works independently or with more experienced engineers in performing inspections, tuning, operational audits, pre-commissioning testing on boilers and environmental…
Added 1 min ago
Senior AI Infrastructure Engineer - DGX Cloud
NVIDIA USA
Remote, United States
NVIDIA is looking for an outstanding, passionate, and dedicated Senior AI Infrastructure Engineer to join our DGX Cloud group. This engineering role will design, build and maintain…
Added 1 min ago
Senior Software Engineer, Platform Engineering - EDA Infrastructure
NVIDIA USA
Remote, United States
A track record of being the engineer other teams' onboarding or migration efforts route through. You build the paved road other people's migrations travel on.
Added 1 min ago
VP, Cloud IAM Engineering Leader
Synchrony Bank
Stamford Engagement Hub, CT · Chicago Engagement Hub, IL · Orlando Engagement Hub, FL · NYC Bryant Park Engagement Hub, NY · Cincinnati West Chester Engagement Hub, OH · Charlotte Engagement Hub, NC · Atlanta Engagement Hub, GA
The role combines hands-on technical leadership with delivery accountability. The successful candidate will guide engineers, establish secure engineering patterns, prevent privilege…
Added 1 min ago
Scientist 1 (Geologist, Environmental Scientist, or Environmental Engineer)
Arcadis
Irvine
As a Scientist 1 (Geologist, Environmental Scientist, or Engineer), you will collaborate with a dynamic and growing team to support projects through all phases of the site evaluation and…
Added 1 min ago
Senior Environmental Due Diligence Professional
Arcadis
Highlands Ranch
Arcadis is seeking an Environmental Due Diligence (EDD) Senior Technical Expert (Environmental Scientist, Environmental Engineer, or Environmental or Health & Safety area disciplines) to…
Added 2 mins ago
Engineer II, Mechanical - Instruments
Danaher
Irvine, CA
The Engineer II, Mechanical – Instruments is responsible for the design, development, testing, and sustaining of mechanical components and assemblies for patient monitoring instruments and…
Added 2 mins ago
Mechanical Engineer
Fervo Energy
Oakland, CA · Golden, CO · Houston, TX
As a Mechanical Engineer, you will be a technical leader in the design and optimization of mechanical systems for Fervo’s innovative power plants. You will apply advanced engineering…
Added 3 mins ago
F&
Experienced Transportation Engineer or Planner
Fehr & Peers
Washington, DC
- $95,000 to $130,000 USD / year
Fehr & Peers is seeking an experienced Transportation Engineer or Planner to join our team of creative professionals. You’ll have exciting opportunities to develop innovative multimodal…
Added 3 mins ago
AI Systems Engineer - AI Platforms - Manager
EY
Saint Louis, MO
To qualify you must have
Added 3 mins ago
AI Systems Engineer - AI Platforms - Manager
EY
Jefferson City, MO
To qualify you must have
Added 3 mins ago
AI Systems Engineer - AI Platforms - Manager
EY
Kansas City, MO
To qualify you must have
Added 3 mins ago
Structural Project Engineer
Integrus
Spokane, WA
This position is in office 4 days week, with the ability to work remotely one day per week
Added 3 mins ago
Structural Project Engineer
Integrus
Portland, OR
This position is in office 4 days week, with the ability to work remotely one day per week
Added 3 mins ago
Structural Project Engineer
Integrus
Seattle, WA
This position is in office 4 days week, with the ability to work remotely one day per week
Added 4 mins ago
Account Executive
Dropzone AI
Remote, United States
Dropzone’s mission is to scale cybersecurity beyond human limits, and augment every single human security engineer/analyst with an army of AI security specialists. Humans alone cannot…
Added 4 mins ago
Software Engineering Architect
Cisco
Research Triangle Park, NC
About the Role: Senior DevOps Engineer, Cryptographic Services
Added 4 mins ago
Chassis & Vehicle Dynamics Engineer II
Daimler Truck North America LLC
Portland, OR
Hybrid (4 days per week in-office / 1 day remote)
Added 4 mins ago
Mechanical Product Design Engineer III
Detroit Diesel Corporation
Detroit, MI
Hybrid (4 days per week in-office / 1 day remote)

Fin

Director, Solutions Engineering

Chicago, IL, United States
San Francisco, CA, United States

Apply on job-boards.greenhouse.io About employer

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

What's the opportunity?

We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.

This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.

What will I be doing?

Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.
Lead, coach, and scale a high-performing SE team across global regions and core verticals.
Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.
Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
Serve as a trusted technical advisor and executive point of contact for large customers.
Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy.
Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.
Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.
Build reusable, scalable solution frameworks, and industry-specific technical assets.
Advocate for customer needs and insights internally to influence product roadmap and prioritization.
Represent Intercom and the SE function externally through executive meetings and strategic events.
Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.

What skills do I need?

5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.
Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.
Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.
Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.
A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth
Excellent communication and presentation skills

The OTE salary range for candidates within the Greater Chicago Area is $295,650-$353,140. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Apply on job-boards.greenhouse.io About employer

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Skills

Salesforce
Technical support
Sales
Prioritization
Coaching
Stay alert
Team building
Communication skills
Presentation skills
Recruitment

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Jobs in the United States