Jobs in the United States

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Added just now
Inside Sales Representative - Federal
HP
Rio Rancho, NM
The Inside Sales Representative - Federal will manage a defined set of customers, leads, or transactional sales opportunities with moderate guidance. The ISR builds customer relationships,…
Added just now
Clinical Field Specialist
Natera
Hattiesburg, MS
Increasing revenue and driving market development through direct sales to individual MFMs, Ob/Gyns and Genetic Counselors.
Added 1 min ago
Principal Client Partner, Chicago/NY/LA
Life360
Remote, United States
You must possess an entrepreneurial, client-centric mindset that will foster market responsiveness as agency and client needs shift
Added 1 min ago
Specialty/ Sr Specialty Rep Dermatology - New Orleans LA
Military Spouse Jobs & VetJobs
United States
…meaningful careers through challenging assignments, career development, and valuable opportunities such as this opportunity to craft a long-term career with Amgen. The Specialty/Senior…
Added 1 min ago
PF
Server
ProService Focus, Inc.
Kaua'i, HI
- $29.1 USD / hour
Enter all transactions accordingly into POS system, issue accurate checks, and close sales timely and according to policies and procedures.
Added 1 min ago
HR
Field Sales Defense Products
HEXATRONIC ROCHESTER CABLE INC
Remote, United States
- $120,000 to $140,000 USD / year
5+ years of sales, business development, or account management experience in the defense, aerospace, government, or military sectors.
Added 1 min ago
Assistant Store Manager Operations - House of Sport
DICK'S Sporting Goods, Inc.
United States
…drives, and leads company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Acts as a role model for service, selling, and…
Added 1 min ago
Assistant Store Manager- Sales
DICK'S Sporting Goods, Inc.
United States
…drives, and leads company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Acts as a role model for service, selling, and…
Added 1 min ago
Assistant Store Manager Operations
DICK'S Sporting Goods, Inc.
United States
…drives, and leads company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Acts as a role model for service, selling, and…
Added 1 min ago
Assistant Store Manager – Sales (Footwear & Apparel)
DICK'S Sporting Goods, Inc.
United States
…drives, and leads company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Acts as a role model for service, selling, and…
Added 2 mins ago
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Senior Manager, Sales and Marketing Analytics (Hybrid)
Alkermes
Waltham, MA
- $130,000 to $155,000 USD / year
This position is eligible for the hybrid workplace model, requiring work to be completed onsite at our Waltham, MA office at least 3 days per week
Added 3 mins ago
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Virtual Sales Manager - Sleep - Remote
EVERSANA
Remote, United States
- $130,000 to $150,000 USD / year
The Remote-based Virtual Sales Manager (VSM) - Sleep will serve as a vital role to the EVERSANA’s Client partnership by meeting and exceeding assigned national sales goal. Our VSM will…
Added 3 mins ago
Program Manager, Mission Critical Solutions
ABM US
COLUMBIA, MD · Columbia, MD
The AWS Sr. Program Manager (AWS Sr. PM) serves as one of the primary points of contact for the relationship with AWS and is responsible for ensuring customer satisfaction with the level of…
Added 3 mins ago
GC Retail Sales Manager Store 775
Guitar Center
Tampa, FL
Training and People Development: Serve as the store's sales master, delivering impactful training sessions on everything from sales techniques to product knowledge.
Added 4 mins ago
Channel Marketing Specialist
Verbatim Americas
Charlotte, NC
Support development and execution of channel marketing programs that drive awareness, engagement, and sales growth.
Added 5 mins ago
Automotive Maintenance Technician
Bridgestone Retail Operations, LLC.
United States
Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
Added 5 mins ago
Service Manager
Bridgestone Retail Operations, LLC.
United States
Must have valid automotive driver's license at all times in order to test drive customer's vehicles
Added 5 mins ago
Service Manager
Bridgestone Retail Operations, LLC.
United States
Must have valid automotive driver's license at all times in order to test drive customer's vehicles
Added 5 mins ago
Service Manager
Bridgestone Retail Operations, LLC.
United States
Must have valid automotive driver's license at all times in order to test drive customer's vehicles
Added 5 mins ago
Retail Salesperson
Bridgestone Retail Operations, LLC.
United States
Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
Added 5 mins ago
Sales and Service Technician
Bridgestone Retail Operations, LLC.
United States
…America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the…
Added 5 mins ago
Sales and Service Technician
Bridgestone Retail Operations, LLC.
United States
…America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the…
Added 5 mins ago
Automotive Maintenance Technician
Bridgestone Retail Operations, LLC.
United States
Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
Added 5 mins ago
Automotive Technician
Bridgestone Retail Operations, LLC.
United States
Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
Added 5 mins ago
Automotive Senior Technician
Bridgestone Retail Operations, LLC.
United States
Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles

Fin

Director, Solutions Engineering

Chicago, IL, United States
San Francisco, CA, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

What's the opportunity?

We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.

This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.

What will I be doing?

Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.
Lead, coach, and scale a high-performing SE team across global regions and core verticals.
Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.
Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
Serve as a trusted technical advisor and executive point of contact for large customers.
Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy.
Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.
Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.
Build reusable, scalable solution frameworks, and industry-specific technical assets.
Advocate for customer needs and insights internally to influence product roadmap and prioritization.
Represent Intercom and the SE function externally through executive meetings and strategic events.
Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.

What skills do I need?

5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.
Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.
Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.
Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.
A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth
Excellent communication and presentation skills

The OTE salary range for candidates within the Greater Chicago Area is $295,650-$353,140. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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Skills

Salesforce
Technical support
Sales
Prioritization
Coaching
Stay alert
Team building
Communication skills
Presentation skills
Recruitment

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Jobs in the United States