Jobs in the United States

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RU
Rail Switching Technician
Railserve, US
Louisville, KY
- From $20 USD / hour
Day shift (8-hour shifts)
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AS
CRM & Email Marketing Coordinator
Apex Service Partners
Irving, TX
- $60,000 USD / year
Apex Service Partners is a national leader in residential HVAC, plumbing, and electrical services, with 14,000 teammates across more than 225 locations in 46 states and over $3.5 billion in…
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Supervisor, Engineering, New Utility Business Projects
Qualus
Remote, United States
This position serves as the primary leader for a designated engineering team, driving performance, customer satisfaction, employee development, operational efficiency, and financial results.
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CH
On-Call Registered Nurse
CONSTELLATION HEALTH SERVICES
Newburyport, MA
- $104,000 to $110,000 USD / year
Constellation Health Services was founded to be an innovative leader in the post-acute continuums by the development of core teams that embody clinical excellence, uniqueness within their…
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EP
People Team Generalist
Ear Professionals International LLC
United States
- $80,000 to $95,000 USD / year
Ear Professionals Group is a national leader in hearing healthcare with more than 25 years of experience serving members and providers across the country. We are committed to delivering…
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Associate Director - Clinical Development, Oncology
Eli Lilly and Company
United States
…and issue resolution. Drive to solutions across the…
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Discovery ADME Project Leader
Eli Lilly and Company
United States
Lilly is a global healthcare leader headquartered in Indianapolis, Indiana. Our 50,000 employees around the world work to discover and bring life-changing medicines to those who need them.…
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Advisor / Sr. Advisor, Mass Spectrometry-based Biomarker Discovery - Neuroscience
Eli Lilly and Company
United States
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 47,000 employees…
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WF
Prepared Foods Order Writer (Deli / Culinary - Buyer / Inventory Replenishment) - Full Time
Whole Foods Market
Andover, MA
- $18.5 to $30.2 USD / hour
- Full-time
Communicates with Kitchen Manager / Chef and Team Leader on ordering needs and issues.
Added just now
SO
Payroll Processes Trainer (DFA/FCD #10115745)
State of New Mexico
NM
- $30.11 to $45.16 USD / hour
…development and on line learning, maintain and document the training program including testing, scheduling, tracking and announcements. This is a hands-on position, responsible for…
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Assistant Seafood Manager
The Fresh Market Inc
New Orleans, LA
…through exceptional, personal service. We’re looking for a leader who brings positive energy, strong character, and a commitment to excellence every day. We value teamwork, celebrate our…
Added 1 min ago
Informatics Learning and Engagement Manager
Information Systems
United States
Pharmacists, Registered Nurses, Respiratory Therapists, etc.) must hold current state licensure
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LL
PSC Phlebotomist Part-Time
LCA Lab. Corp. of America
Montgomery, AL
- Part-time
In addition, there may be occasional shifts at the Winton Blount PSC from 1:00pm-4:00pm, one day per week for a few weeks
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Hotel Shuttle Driver
Millennium Hotels and Resorts
Nashville, TN
As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 properties across key destinations worldwide, our hotels are backed by a legacy of quality, consistency,…
Added 1 min ago
Financial Center Leader (Park Cities)
BOK Financial
Dallas, TX
…supporting our clients and each other. Join us as a Financial Center Leader and kickstart your career with our industry-leading Banking Navigator program - a 9-week training program…
Added 1 min ago
Financial Center Leader (Houston)
BOK Financial
Houston, TX
…supporting our clients and each other. Join us as a Financial Center Leader and kickstart your career with our industry-leading Banking Navigator program - a 9-week training program…
Added 1 min ago
Director of Nursing-Home Health
VNA of the Treasure Coast
Vero Beach, FL
This is an opportunity for a clinical leader who is passionate about developing people, improving patient outcomes, strengthening clinical operations, and creating an environment where…
Added 1 min ago
Sr. Recruiter, Manufacturing
DrinkPAK II, LLC
PA
401(k) match program, pet insurance, life insurance, and more
Added 1 min ago
Recruiter, Manufacturing
DrinkPAK II, LLC
PA
401(k) match program, pet insurance, life insurance, and more
Added 1 min ago
Quality Technician I - 2nd Shift
Stored Energy Systems
Longmont, CO
…Longmont, CO. In business for over 50 years, SENS is the market leader with a proven track record of providing highly reliable battery chargers, DC power systems, and related products to…
Added 1 min ago
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Canada - Client Sales Account Director
Wellhub
Remote, United States
- $164,220 to $205,275 USD / year
…go-to-market strategy, backed by the resources of a global leader in corporate…
Added 1 min ago
CA
Water Services Specialist
Central Arizona Project
Phoenix, AZ
- $39.38 to $46.76 USD / hour
Required Certifications or Licenses: Must have a valid driver's license and maintain a good driving record
Added 1 min ago
C
Senior Property Accountant
ConcordRENTS
Maitland, FL
- $65,000 USD / year
ConcordRENTS is a distinguished leader in delivering a quality, customer–centric property management experience across affordable and market–rate multifamily communities throughout Florida.…
Added 1 min ago
AU
Security Officer Enhanced Part Time Hospital Patient Patrol
Allied Universal
Delray Beach, FL
- $17.91 USD / hour
- Part-time
…experience, or work toward a full-time career with the industry…
Added 2 mins ago
AN
Labor and Delivery Registered Nurse
ATC Nassau County
Newburgh, NY
- $55 to $65 USD / hour
Schedule: 12-Hour Day Shifts | 36 Hours Per Week · Shift: 12-Hour Day Shifts

Fin

Director, Solutions Engineering

Remote, United States

Apply on job-boards.greenhouse.io About employer

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

What's the opportunity?

We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.

This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.

What will I be doing?

Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.
Lead, coach, and scale a high-performing SE team across global regions and core verticals.
Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.
Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
Serve as a trusted technical advisor and executive point of contact for large customers.
Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy.
Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.
Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.
Build reusable, scalable solution frameworks, and industry-specific technical assets.
Advocate for customer needs and insights internally to influence product roadmap and prioritization.
Represent Intercom and the SE function externally through executive meetings and strategic events.
Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.

What skills do I need?

5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.
Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.
Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.
Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.
A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth
Excellent communication and presentation skills

The OTE salary range for candidates within the San Francisco Bay Area or NYC is $328,500-$392,375. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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Skills

Salesforce
Technical support
Sales
Prioritization
Coaching
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Team building
Communication skills
Presentation skills
Recruitment

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Jobs in the United States