Jobs in the United States

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Added just now
PF
Team Lead
Planet Fitness - Baseline Fitness
Gonzales, LA
- $12 to $14 USD / hour
Assist with team member management and provide backup support to Club Manager as needed.
Added just now
Design Manager
Actalent
Boston, MA
Job Title: Design ManagerJob DescriptionThe Design Manager leads the implementation of building design templates and standards across multiple operations network building programs. This…
Added just now
Supply Supervisor – MCPP (GPN Philippines)
KBR
Jacksonville, FL · Albany, GA · Beaufort, SC · Camp Lejeune, NC
Must possess a valid state Motor Vehicle Drivers’ License · Must possess or be able to obtain a U.S
Added just now
Knowledge Information Management
KBR
Columbus, OH
…people worldwide with customers in more than 85 countries and operations in over 28 countries. KBR is proud to work with its customers across the globe to provide technology, value-added…
Added just now
CH
Facilities and Capital Projects Lead
Connecticut Housing Finance Authority
Rocky Hill, CT
- $115,759.48 to $187,488.7 USD / year
The Facilities Manager oversees CHFA's facilities operations, building maintenance, capital improvements, office and mail services, sustainability initiatives, security, and emergency…
Added 1 min ago
WI
(USA) Pharmacy Manager - 45
Walmart Inc.
AR
- $112,000 to $197,000 USD / year
Manages Pharmacy Operations Conducts Associate meetings to identify and respond to their needs concerns and issues related to pharmacy products or services and to share information related…
Added 1 min ago
WI
(USA) Emerging Store Manager - SC
Walmart Inc.
WA
- $85,000 to $120,000 USD / year
store operations environment. The Emerging Store Manager (ESM) will train and develop across many areas of store operations, including
Added 1 min ago
SE
(USA) Optical Manager, Certified (ABO) – Sam’s Club
Sam's East, Inc.
Pittsburgh, PA
- $30.5 to $42.5 USD / hour
…both community programs and internal business initiatives that support organizational…
Added 1 min ago
Cafe Associate
Thornburg Investment Management
Santa Fe, NM
The Café Associate is a customer-focused role dedicated to daily café operations and catering support. Reporting to the Café Manager, this position assists with food preparation, service,…
Added 1 min ago
P
Dist System Operator I
PECO
PLYMOUTH MEETING, PA
- $75,200 USD / year
…and holidays and overtime on regularly scheduled days off to support operations for coverage during storms or other energy delivery…
Added 1 min ago
RC
Nursing Manager (LPN/RN) - 3rd Shift
Rockingham County (NH)
Brentwood, NH
- $42.53 to $59.54 USD / hour
Must possess and maintain a valid, unencumbered LPN license; RN license preferred · Must have a solid working knowledge of Electronic Medical Records systems
Added 1 min ago
Manager of Retail Loan & Lease Accounting Projects
TCC Toyota Motor Credit Corporation Company
Plano, TX
Reporting to the Senior Manager of Accounting Projects and Reporting, the person in this role will support the Accounting Department's objective to streamline business processes, prioritize…
Added 2 mins ago
HR Manager
Ultimate Linings LLC
Lebanon, TN
The Human Resources Manager serves as the primary HR leader for Ultimate Linings, with responsibility for the effective delivery of HR programs, practices, and employee support across the…
Added 2 mins ago
Assistant Manager - Pinecrest, Abercrombie & Fitch
A&F Stores, Inc.
Warrensville Heights, OH
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving…
Added 2 mins ago
Bridge Inspection District Manager – Midwest Region
WSP
Chicago, IL
Engineer license required (multi-state preferred)
Added 2 mins ago
U-
Director, Client Service
USA - Kantar LLC
NY
- $102,200 to $124,900 USD / year
· Partner cross-functionally (e.g., product, data science, operations) to deliver integrated, high-quality solutions
Added 3 mins ago
Senior IT Security Engineer
Supernus Pharmaceuticals Inc
Remote, United States
…This role will be responsible for the security engineering and operations to drive strategy and direct execution across vulnerability management, endpoint and cloud security, security…
Added 3 mins ago
Early Childhood Teachers
Unity House of Troy
Troy, NY
Work closely with the Childcare Manager to support the daily operations of the classroom and facility.
Added 3 mins ago
Regional Director - Central & Southeast Region
Chicago, IL · Atlanta, GA · Charlotte, NC
…performance, advisor recruiting and retention, organic growth, Branch Manager effectiveness and operational…
Added 3 mins ago
ES
EverPro - Senior Marketing Automation Manager (Remote US)
EverCommerce Solutions Inc.
Remote, United States
- $130,000 to $145,000 USD / year
The Senior Marketing Automation Manager owns the marketing automation platform, data, and campaign operations that power demand generation, lifecycle, and cross-sell programs across…
Added 3 mins ago
ES
EverHealth - RCM Vendor Operations Manager (Remote, US)
EverCommerce Solutions Inc.
Remote, United States
- $60,000 to $70,000 USD / year
Support Operations Manager with vendor performance data and insights
Added 3 mins ago
ES
EverPro - Senior Growth Marketing Manager (US, Remote)
EverCommerce Solutions Inc.
Remote, United States
- $120,000 to $140,000 USD / year
…global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient…
Added 3 mins ago
CI Manager
Kraft Heinz Food Company Company
Jacksonville, FL
Black Belt Certification preferred; Green Belt Certification required
Added 3 mins ago
Continuous Improvement Manager
Kraft Heinz Food Company Company
Massillon, OH
The Continuous Improvement Manager will provide a full range of productivity services to Operations and direct cost reduction programs for the facility including leading lean events,…
Added 3 mins ago
MO
Medical Assistant Orthopedic Private Practice
Midwest Orthopaedic Consultants
Orland Park, IL
- $18 to $24 USD / hour
The Medical Assistant (MA) provides outstanding support to physicians and healthcare providers while providing exceptional care to patients and customers within the clinical scope of a MA.…

Figma

Technical Operations & Insights Analyst

CA • New York, NY, United States

$140,000 - $245,000 USD

Apply on boards.greenhouse.io About employer

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Job details

Pay: $140,000 - $245,000 USD
Posting language: English
Posted: Nov 10, 2026

Original job description

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life - whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

Figma helps teams turn ideas into products. Our Customer Operations & Support team helps customers use Figma and brings customer needs into operational and product decisions.

As a Technical Operations & Insights Analyst, you will help shape where Support invests and how it scales. Reporting to the Manager of Workforce Management & Data Insights, you will combine hands-on analysis with metric development and cross-functional program leadership. You will identify opportunities across channel effectiveness, education, automation, and product improvements; assess their potential; and recommend priorities based on customer outcomes, quality, capacity, and cost. You will lead the work that turns those recommendations into measurable outcomes.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

Identify and size opportunities to improve customer outcomes and operating efficiency. Turn ambiguous questions into investment recommendations, including when to proceed, test, defer, or stop
Develop trusted measures, including cost per support interaction. Agree definitions, cost allocation, exclusions, and ownership with operational and financial partners
Use SQL and Python or R to build reproducible analyses, data models, and reporting. Use git, peer review, and responsible AI-assisted workflows to develop, validate, and document the work
Apply statistical inference to operational decisions, including observational comparisons, uncertainty, and sensitivity analysis. Explain the assumptions and limits of the evidence
Build scenarios that connect costs, benefits, capacity, and customer outcomes. Partner with Finance to evaluate investment tradeoffs and define how results will be measured
Lead cross-functional analytical programs from scope through delivery, adoption, and outcome review. Establish owners, milestones, dependencies, and decision points with partner teams
Communicate complex findings through clear writing and purposeful visualizations that make recommendations, tradeoffs, and uncertainty understandable
Build adoption and sustained use into delivery through documentation, appropriate data-quality checks, and agreed ongoing ownership

We’d love to hear from you if you have:

5+ years in analytics, strategy and operations, or a related analytical role, with a track record of influencing operational decisions
Strong SQL and hands-on Python or R, working reproducibly with git and peer review, plus practical fluency with AI-assisted tools, including validating their output and owning the result
Sound statistical and financial judgment: developing metrics, evaluating observational comparisons and uncertainty, and building basic scenarios that clarify costs, benefits, and tradeoffs
A record of delivering cross-functional work from scope through adoption, including aligning stakeholders with conflicting priorities and challenging assumptions with evidence and respect
Strong written, verbal, and visual communication, including concise data storytelling for senior leaders and creative approaches to framing complex problems

While it’s not required, it’s an added plus if you also have:

Customer support, customer experience, service operations, or cost-to-serve analytics
Experience with dbt, Snowflake, Hex, or comparable analytical toolsets
Experiment design, automation measurement, or evaluation of changes to customer workflows
Deeper financial modeling, workforce planning, or coaching other analysts
Experience designing in Figma

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.

Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.

Annual Base Salary Range:

$140,000 - $245,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:

Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.

Once the applicable days has passed, candidates are welcome to apply again.

Apply on boards.greenhouse.io About employer

More about this job

Skills

Figma
Leadership
SQL
Python
R
Data models
Reporting
Documentation
Statistical quality control
Communication skills
Customer service
Customer experience
dbt
Snowflake
Financial modelling
Coaching

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Work requirements

Jobs in the United States