Jobs in the United States

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Added just now
Training Manager
DPDHL
Plainfield, IN
Training Manager on the Integration Team; Short-term scope (1 year) of the role is focused on supporting neccessary training for the conversion of existing customer base to a new WMS…
Added just now
Sr. Reimbursement and Market Access Specialist - Remote
SLD Medtronic Sofamor Danek USA, Inc.
Remote, United States
Lead reimbursement and economic education programs for field teams supporting product launches, new indications, and evidence dissemination.
Added just now
Solution Manager, Customer Journey
Qualtrics
Remote, United States
Solution Manager, Customer Journey (Individual Contributor)
Added just now
Senior Solution Manager, Customer Journey
Qualtrics
Remote, United States
…through adoption, renewal, and expansion. As Senior Solution Manager, you will be the operational architect behind how new products and services reach the market and scale successfully. You…
Added just now
Production Sales Specialist
Thermo Fisher Scientific
NJ · Allentown, PA · Philadelphia, PA · NY
Active and regular in person customer engagement, with a minimum of three days per week in the field
Added 1 min ago
A
Reception Host & Driver (Seasonal, PT)
AccorHotel
Telluride, CO
- From $21 USD / hour
Reporting to the Front Office Manager, your responsibilities include, but are not limited to:
Added 1 min ago
A
Front Office Supervisor (Seasonal, PT)
AccorHotel
Telluride, CO
- From $25 USD / hour
Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:
Added 1 min ago
TA
SALES ASSOCIATE – PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Houston, TX
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating great in-store experience. You bring the energy, the style, and the attitude…
Added 1 min ago
Senior Product Manager, Neighborhood Keeper
Dragos
United States
Dragos is seeking a senior-level Product Manager to join the new Neighborhood Keeper product team, building and evolving Dragos's collective defense platform for industrial cybersecurity.…
Added 1 min ago
ES
Operations Coordinator
EPT SPE LLC
United States
- $24.5 to $29.09 USD / hour
Partner with CMS Project Manager in supporting various asset improvement and preventative maintenance projects. Be the Community Management stakeholder of each project.
Added 1 min ago
ET
Information Systems Security Officer
E&M Technologies, Inc.
Schofield Barracks, HI
- $110,000 to $125,000 USD / year
Must have and be capable of maintaining a U.S · Must possess an active CI Polygraph or be willing and eligible to obtain one within six months of hire
Added 1 min ago
WF
Prepared Foods Associate Team Leader (Culinary & Deli Assistant Department Manager)
Whole Foods Market
Ann Arbor, MI
- $21.55 to $35 USD / hour
…core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and…
Added 1 min ago
WF
Meat Associate Team Leader (Assistant Department Manager)
Whole Foods Market
Tulsa, OK
- $20.05 to $35 USD / hour
…core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and…
Added 1 min ago
WF
Career Development Associate Store Team Leader (Assistant Store Manager) –Raleigh, NC Metro
Whole Foods Market
Cary, NC
- $23.6 to $42.5 USD / hour
…Career Development Associate Store Team Leader (Assistant Store Manager). The Career Development Associate Store Team Leader (CDASTL) is responsible for completing a structured leadership…
Added 1 min ago
Case Manager I
Tarzana Treatment Centers, Inc
Woodland Hills, CA
8 per Day / 5 Days per Week
Added 1 min ago
IC
Manufacturing Operations Manager available for Day and Night Shift - Advanced Packaging
Intel Corporation
AZ
- $89,010 to $170,630 USD / year
You must possess the below minimum qualifications to be initially considered for this position
Added 1 min ago
IC
Tool Equipment Install Engineer
Intel Corporation
OR
- $115,110 to $219,550 USD / year
…is an individual contributor reporting to the Tool Install Manager. A key to this role will be close engagement with customers, stakeholders and partners as well as leadership of the site…
Added 1 min ago
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Robson Ranch Market - Perishables Rep - Part time
HEB
Denton, TX
- Part-time
…fresh, quality products Designs and executes merchandising programs Tracks seasonal record when appropriate Market: Cuts, trims, and prepares meat for service meat counter and self-service…
Added 1 min ago
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Robson Ranch Produce - Perishables Spec - Part time
HEB
Denton, TX
- Part-time
…fresh, quality products Designs and executes merchandising programs Tracks seasonal record when appropriate Market: Cuts, trims, and prepares meat for service meat counter and self-service…
Added 1 min ago
AH
Property Manager
Applebrook Homes LLC.
Jennings, FL
- $40,000 to $50,000 USD / year
The Property Manager reports directly to the Operations Manager and will be responsible for the overall operations of our community. This includes, but is not limited to, enforcing onsite…
Added 1 min ago
TB
Project Manager
The Bernard Group Inc
Chanhassen, MN
- $72,000 to $80,000 USD / year
On top of that you must have:
Added 1 min ago
Client Service Associate
MS Smith Barney, LLC
Columbia, SC
Actively engage in available training and education programs – including firm strategic priorities, professional development and staying current on policies, procedures and new platforms…
Added 1 min ago
Office Service Representative II
Canon Business Process Services, Inc.
SAN DIEGO, CA
May possibly perform any of the following functions at the direction of the Site Manager:
Added 1 min ago
Product Campaign Manager - SME-C Whitespace
Accenture LLP Company
Remote, United States
…activated through messaging, campaigns, digital channels, nurture programs, and sales enablement. Working closely with business, GTM, campaign, demand generation, paid media, marketing…
Added 1 min ago
Sales Center Administrator - Corporate Office
Cook's Pest Control, Inc.
Decatur, AL
Work closely with Sales Center Manager/Team Sales Manager in developing sales campaigns to target specific sales areas.

Figma

Technical Operations & Insights Analyst

CA • New York, NY, United States

$140,000 - $245,000 USD

Apply on boards.greenhouse.io About employer

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Job details

Pay: $140,000 - $245,000 USD
Posting language: English
Posted: Nov 10, 2026

Original job description

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life - whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

Figma helps teams turn ideas into products. Our Customer Operations & Support team helps customers use Figma and brings customer needs into operational and product decisions.

As a Technical Operations & Insights Analyst, you will help shape where Support invests and how it scales. Reporting to the Manager of Workforce Management & Data Insights, you will combine hands-on analysis with metric development and cross-functional program leadership. You will identify opportunities across channel effectiveness, education, automation, and product improvements; assess their potential; and recommend priorities based on customer outcomes, quality, capacity, and cost. You will lead the work that turns those recommendations into measurable outcomes.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

Identify and size opportunities to improve customer outcomes and operating efficiency. Turn ambiguous questions into investment recommendations, including when to proceed, test, defer, or stop
Develop trusted measures, including cost per support interaction. Agree definitions, cost allocation, exclusions, and ownership with operational and financial partners
Use SQL and Python or R to build reproducible analyses, data models, and reporting. Use git, peer review, and responsible AI-assisted workflows to develop, validate, and document the work
Apply statistical inference to operational decisions, including observational comparisons, uncertainty, and sensitivity analysis. Explain the assumptions and limits of the evidence
Build scenarios that connect costs, benefits, capacity, and customer outcomes. Partner with Finance to evaluate investment tradeoffs and define how results will be measured
Lead cross-functional analytical programs from scope through delivery, adoption, and outcome review. Establish owners, milestones, dependencies, and decision points with partner teams
Communicate complex findings through clear writing and purposeful visualizations that make recommendations, tradeoffs, and uncertainty understandable
Build adoption and sustained use into delivery through documentation, appropriate data-quality checks, and agreed ongoing ownership

We’d love to hear from you if you have:

5+ years in analytics, strategy and operations, or a related analytical role, with a track record of influencing operational decisions
Strong SQL and hands-on Python or R, working reproducibly with git and peer review, plus practical fluency with AI-assisted tools, including validating their output and owning the result
Sound statistical and financial judgment: developing metrics, evaluating observational comparisons and uncertainty, and building basic scenarios that clarify costs, benefits, and tradeoffs
A record of delivering cross-functional work from scope through adoption, including aligning stakeholders with conflicting priorities and challenging assumptions with evidence and respect
Strong written, verbal, and visual communication, including concise data storytelling for senior leaders and creative approaches to framing complex problems

While it’s not required, it’s an added plus if you also have:

Customer support, customer experience, service operations, or cost-to-serve analytics
Experience with dbt, Snowflake, Hex, or comparable analytical toolsets
Experiment design, automation measurement, or evaluation of changes to customer workflows
Deeper financial modeling, workforce planning, or coaching other analysts
Experience designing in Figma

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.

Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.

Annual Base Salary Range:

$140,000 - $245,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:

Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.

Once the applicable days has passed, candidates are welcome to apply again.

Apply on boards.greenhouse.io About employer

More about this job

Skills

Figma
Leadership
SQL
Python
R
Data models
Reporting
Documentation
Statistical quality control
Communication skills
Customer service
Customer experience
dbt
Snowflake
Financial modelling
Coaching

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Work requirements

Jobs in the United States