Jobs in the United States

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CH
Content Communications Specialist
Craig Hospital
Englewood, CO
- $24.99 to $35.99 USD / hour
…relations, public relations, advertising, photography, and the development of digital and print marketing materials. The Specialist will collaborate closely with the Communications Manager…
Added 1 min ago
Transitions of Care RN- Carebridge 100% Virtual- Bilingual Preferred
Elevance Health
Grand Prairie, TX
…integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an…
Added 1 min ago
Nurse Case Manager I
Elevance Health
Latham, NY · Wallingford, CT · Atlanta, GA
…integration, and ensures essential face-to-face onboarding and skill…
Added 1 min ago
Housing Specialist_ 5261
BronxWorks
Bronx, NY
Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.
Added 2 mins ago
Business Analyst
JPL/NASA
Pasadena, CA
Assisting the Business Manager with a variety of activities including budget development and financial planning, analysis, and reporting oversight, workforce analysis.
Added 2 mins ago
FW
Manager Information Technology
Fairfax Water
Fairfax, VA
- $72.17 to $115.82 USD / hour
Enhances information systems results by identifying information systems technology opportunities and developing application strategies.
Added 3 mins ago
Aero - Fire Alarm Estimator/Account Manager
Kiewit
Denver, CO · Centennial, CO
Real responsibility and real development. We give you meaningful responsibility from day one. Kiewit invests an average of $7,500 per employee each year in training and career development…
Added 3 mins ago
Manager, Off-Planet Science
ICON
Austin, TX
ICON is seeking a Manager, Off-Planet Geoscience to build and lead the team that defines, produces, and transforms the lunar and Martian regolith simulants underpinning ICON's off-planet…
Added 4 mins ago
HM
Senior Manager, Digital Retailing Business Operations
Hyundai Motor Company
Fountain Valley, CA
- $114,800 to $164,000 USD / year
Support Senior Group Manager with development of strategy and planning and lead the implementation of the Go-to-Market plans for HMA’s evolving digital retail programs.
Added 4 mins ago
NU
Instructional Assistant II Special Education-Resource - Heredia Arriaga School (6 hr day)
Natomas Unified School District
Sacramento, CA
- $22.24 to $27.91 USD / hour
…education instructional programs. Assist teachers and staff in development and implementation of programs. Incumbents must be able to work with special needs populations and provide support…
Added 4 mins ago
Personal Banker Associate II
Fifth Third Bank, National Association
Milford, MI
The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration Required for employment in this position
Added 4 mins ago
PC
AVP Information Security
PROVIDENT CREDIT UNION
Redwood City, CA
- $155,000 to $202,000 USD / year
We do not sponsor employment/work visas at this time, if you need sponsorship now or in the future, unfortunately, your application will not be considered ***
Added 6 mins ago
Project Engineering Manager
Worley
Los Angeles, CA · Long Beach, CA · Monrovia, CA · Los Angeles · Long Beach · Monrovia
We are currently recruiting a Project Engineering Manager. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Los Angeles, CA.
Added 6 mins ago
16340 - Programmer 6 - Full-Stack Developer
Smith Johnson Tech
Lansing, MI
As a software developer, responsibilities include collaborating with the project manager, application owner, and resource manager, working on an agile development team to organize work,…
Added 10 mins ago
CO
Security Manager (Austin Parks and Recreation)
City of Austin
United States
- $84,670 to $107,500 USD / year
…assets, employees, guests, or other company property through the development, implementation, and management policies and methods to protect against threats across the…
Added 10 mins ago
Project Engineering Manager
Worley
Los Angeles, CA · Long Beach, CA · Monrovia, CA
We are currently recruiting a Project Engineering Manager. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Los Angeles, CA.
Added 10 mins ago
Solar Project Manager.
Adams Dearborn LLC
CHICAGO, IL
Our client a well established multi-billion dollar construction company in the renewable energy field has an immediate need for a Solar Project Manager.
Added 10 mins ago
DO
Unit Chief
Department of Toxic Substances Control
CA
- $10,854 to $13,493 USD / month
As of July 1st, 2026, the position is office-centered, and employees will be expected to report to the office at least four days per week
Added 10 mins ago
DO
Personnel Program Manager
Department of Human Resources
CA
- $9,572 to $10,867 USD / month
Employees are currently required to work in-person at least four (4) days per week in alignment with Executive Order N-22-25
Added 10 mins ago
DO
Records Coordinator
Department of Toxic Substances Control
CA
- $3,829 to $4,794 USD / month
expected to report to the office at least four days per week
Added 10 mins ago
T
Director, Integrated Solutions Manager
TIAA
Charlotte, NC · 3965 Dallas Parkway Frisco, TX
- $92,400 to $137,000 USD / year
The Senior Integrated Solutions Manager is responsible for engaging the Investment & Advisory Center (IAC) Consultants and leaders to maximize client and business success through Client…
Added 10 mins ago
WV
Director of Operations Regulation
West Virginia
Charleston, WV
- $58,329 to $103,488 USD / year
(2) Must have availability of a vehicle for continuous use on the job.Benefits
Added 11 mins ago
CC
FT Art Studio Manager
Cochise College
Sierra Vista, AZ
- $27.84 to $31.73 USD / hour
Position Summary: The Art Studio Manager is responsible for overseeing the operation and supervision of art studios throughout the district, ensuring compliance with the chemical safety…
Added 11 mins ago
HE
Part-Time Member Experience Specialist
Hope Enterprise Corporation
Jackson, MS
- Part-time
Participate in team meetings, training programs, and professional development activities.
Added 12 mins ago
L
Coordinator, Program Support (Part-Time, Temp)
Lee
Remote, United States
- $25.91 to $38.3 USD / hour
- Part-time
LEE is a nonpartisan network of leaders at all stages of life and career. We provide leadership development, coaching, career supports, and digital career products to support and inspire…

Figma

Technical Operations & Insights Analyst

CA • New York, NY, United States

$140,000 - $245,000 USD

Apply on boards.greenhouse.io About employer

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Job details

Pay: $140,000 - $245,000 USD
Posting language: English
Posted: Nov 10, 2026

Original job description

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life - whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

Figma helps teams turn ideas into products. Our Customer Operations & Support team helps customers use Figma and brings customer needs into operational and product decisions.

As a Technical Operations & Insights Analyst, you will help shape where Support invests and how it scales. Reporting to the Manager of Workforce Management & Data Insights, you will combine hands-on analysis with metric development and cross-functional program leadership. You will identify opportunities across channel effectiveness, education, automation, and product improvements; assess their potential; and recommend priorities based on customer outcomes, quality, capacity, and cost. You will lead the work that turns those recommendations into measurable outcomes.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

Identify and size opportunities to improve customer outcomes and operating efficiency. Turn ambiguous questions into investment recommendations, including when to proceed, test, defer, or stop
Develop trusted measures, including cost per support interaction. Agree definitions, cost allocation, exclusions, and ownership with operational and financial partners
Use SQL and Python or R to build reproducible analyses, data models, and reporting. Use git, peer review, and responsible AI-assisted workflows to develop, validate, and document the work
Apply statistical inference to operational decisions, including observational comparisons, uncertainty, and sensitivity analysis. Explain the assumptions and limits of the evidence
Build scenarios that connect costs, benefits, capacity, and customer outcomes. Partner with Finance to evaluate investment tradeoffs and define how results will be measured
Lead cross-functional analytical programs from scope through delivery, adoption, and outcome review. Establish owners, milestones, dependencies, and decision points with partner teams
Communicate complex findings through clear writing and purposeful visualizations that make recommendations, tradeoffs, and uncertainty understandable
Build adoption and sustained use into delivery through documentation, appropriate data-quality checks, and agreed ongoing ownership

We’d love to hear from you if you have:

5+ years in analytics, strategy and operations, or a related analytical role, with a track record of influencing operational decisions
Strong SQL and hands-on Python or R, working reproducibly with git and peer review, plus practical fluency with AI-assisted tools, including validating their output and owning the result
Sound statistical and financial judgment: developing metrics, evaluating observational comparisons and uncertainty, and building basic scenarios that clarify costs, benefits, and tradeoffs
A record of delivering cross-functional work from scope through adoption, including aligning stakeholders with conflicting priorities and challenging assumptions with evidence and respect
Strong written, verbal, and visual communication, including concise data storytelling for senior leaders and creative approaches to framing complex problems

While it’s not required, it’s an added plus if you also have:

Customer support, customer experience, service operations, or cost-to-serve analytics
Experience with dbt, Snowflake, Hex, or comparable analytical toolsets
Experiment design, automation measurement, or evaluation of changes to customer workflows
Deeper financial modeling, workforce planning, or coaching other analysts
Experience designing in Figma

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.

Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.

Annual Base Salary Range:

$140,000 - $245,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:

Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.

Once the applicable days has passed, candidates are welcome to apply again.

Apply on boards.greenhouse.io About employer

More about this job

Skills

Figma
Leadership
SQL
Python
R
Data models
Reporting
Documentation
Statistical quality control
Communication skills
Customer service
Customer experience
dbt
Snowflake
Financial modelling
Coaching

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Work requirements

Jobs in the United States