Cashier/Receptionist

Fields Jaguar, Land Rover, Volvo of Madison are seeking a positive team member to join our dynamic team to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.

Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five, Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization. https://fieldsautogroup.hireology.careers/

What We Offer

Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services, Sundays off.

Responsibilities

• Greets walk-in customers and determines the nature of their visit.
• Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
• Communicates with callers and visitors in a professional, friendly and efficient manner.
• Communicates messages to the appropriate parties in a timely manner.
• Assists with clerical duties as requested
• Assist Management in resolving complaints and all correspondence with customer.
• Receives monies and keeps accurate accounts of records.
• Uses documents such as sales slips, invoices, receipts, check stubs, and computer printouts to verify, allocate, and post details of business transactions in appropriate ledgers or computer files.
• Completes records to ensure accuracy.

Qualifications

• Excellent communications and interpersonal skills
• Able to perform basic math calculations
• Ability to multi-task
• Experience with point of sales systems
• Effectively handle customer service calls