Jobs in the United States

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Added 1 min ago
Supplier Quality Field Rep Stf - E4
Lockheed Martin
Virtual Four, AR
-Comprehensive knowledge and experience in Quality processes and procedures, including AS9100 and ISO 9001 Quality Management Systems
Added 1 min ago
Software Engineer III
Assurity
Lincoln, NE
As a Software Engineer III, you’ll take responsibility for the design and delivery of a specific application, platform, or system, including mid-to-large AI and automation solutions and…
Added 1 min ago
Senior Software Engineer
Assurity
Lincoln, NE
As a Senior Software Engineer, you’ll own the technical health of multiple systems, lead large projects independently with or without an assigned business analyst, and build the hardest…
Added 1 min ago
Quality Engineer Manufacturing Intern
Lockheed Martin
Camden, AR
Lockheed Martin Missiles and Fire Control is seeking a Summer 2027 Quality Engineer Manufacturing Intern.
Added 1 min ago
Process Engineer
Conagra Brands
Fayetteville, AR
…continuous improvement within the Business Unit by leading Daily Management Systems, improving equipment reliability, advancing digital tools, and developing team capability. You will…
Added 1 min ago
Lead Software Engineer
Highmark Health
Little Rock, AR
The job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. The position…
Added 1 min ago
Associate Software Engineer
Highmark Health
Little Rock, AR
This job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. Responsible for…
Added 1 min ago
Software Engineer 2
Humana
Little Rock, AR
The Software Engineer 2 will join a collaborative engineering team focused on building and enhancing applications that support cybersecurity and identity access management initiatives. This…
Added 1 min ago
Network Operations Engineer
Meta
Little Rock, AR
Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role, you will utilize your knowledge in hyperscale data center…
Added 1 min ago
C
.NET Full stack Engineer with C#
Cognizant
Little Rock, AR
- $86,000 to $99,000 USD / year
As a Senior Software Engineer , you will make an impact by designing, developing, and modernizing enterprise healthcare payer applications that support critical business functions including…
Added 1 min ago
Lead Engineer
PwC
Little Rock, AR · Fayetteville, AR
As a Lead Engineer you will guide the design, build, testing, and modernization of custom applications across cloud-native and on-premise environments, using modern engineering approaches,…
Added 1 min ago
Plant Mechanical Engineer - Little Rock, AR
Saint-Gobain
LITTLE ROCK, AR
Under the direction of the Engineering & Reliability Manager, the Plant Mechanical Engineer is responsible for the design, development, specification, installation, repair and/or…
Added 1 min ago
C
.NET Full stack Engineer with C#
Cognizant
Little Rock, AR
- $86,000 to $99,000 USD / year
As a Senior Software Engineer , you will make an impact by designing, developing, and modernizing enterprise healthcare payer applications that support critical business functions including…
Added 1 min ago
Vice President, Cloud Platform Engineer
SitusAMC
Little Rock, AR
…Docker, Kubernetes, and familiar with Git development. The Engineer is expected to provide strategy and implement enterprise-scale automation for scalability, performance, security, and…
Added 1 min ago
Senior Telecom Engineer
Maximus
Little Rock, AR
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 1 min ago
C
.NET Full stack Engineer with C#
Cognizant
Little Rock, AR
- $86,000 to $99,000 USD / year
As a Senior Software Engineer , you will make an impact by designing, developing, and modernizing enterprise healthcare payer applications that support critical business functions including…
Added 1 min ago
Environmental Program Leader – Hazardous Waste and Dangerous Goods Compliance
GE Aerospace
Little Rock, AR
…expertise, and continuous improvement across hazardous waste management and dangerous goods/hazmat transportation. In this highly visible role, the successful candidate will shape strategy,…
Added 1 min ago
Senior Lead Engineer
PwC
Fayetteville, AR · Little Rock, AR
As a Senior Lead Engineer you will lead custom application development and testing efforts that help clients turn business needs into scalable software solutions across cloud-native and…
Added 1 min ago
Mechanical Engineer, Data Center Operations Engineering
Meta
Little Rock, AR
Develop effective measurements and reports from Building Management System (BMS) and other monitoring systems to optimize performance and reliability
Added 1 min ago
Director - Customer Response Engineering
Trellix
Little Rock, AR
Partner with Technical Support, Customer Success, Product Management, and Engineering so issues reach the right engineer fast and customer feedback reaches the roadmap.
Added 1 min ago
Junior Site Reliability Engineer
Serrala Group GmbH
United States
Our solutions streamline all working capital-related processes, including Order to Cash, Procure to Pay, Cash Flow Management, and Treasury, across both cloud and SAP environments.
Added 1 min ago
Entry Level Engineer
Ametek, Inc.
Wallingford, CT
Driving operational process improvements to enhance key performance indicators.
Added 1 min ago
FE
Platform Engineering Principal
Federal Express Corporation
Plano, TX
- $9,719.96 to $13,812.57 USD / month
Takes end-to-end ownership and responsibility over critical initiatives including development, integration and management of technical frameworks deployed within private, public, and/or…
Added 1 min ago
FE
Platform Engineering Advisor
Federal Express Corporation
Plano, TX
- $8,452.14 to $12,010.93 USD / month
As a Platform Engineer you will be responsible for the development, integration and management of technical frameworks deployed within private, public, and/or hybrid cloud platforms…
Added 1 min ago
FE
AI Engineer III
Federal Express Corporation
Plano, TX
- $9,719 to $13,812 USD / month
The AI Engineer III is responsible for designing, developing, deploying, and maintaining artificial intelligence and machine learning solutions that support intelligent automation,…

FieldGuide IT

IT Engineer (Denver)

Denver, CO, United States

$65,000 to $80,000 USD / year

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Job details

Pay: $65,000 to $80,000 USD / year
Experience: You bring 1–3 years of experience troubleshooting or supporting complex products and technology, or equivalent education
Posting language: English

Original job description

FieldGuide IT is a people first, technology second, IT services provider. Companies across the US, big and small, rely on FieldGuide for IT strategy and support. We've replaced the old stereotype of the unapproachable “IT guy” with a team that's genuinely passionate about people, and hungry to share what we know about technology in a way that's patient, humble, and innovative. The Role As an IT Engineer, you'll be the hands-on technical problem solver our clients count on, and the person they're relieved to see walk through their door. Your core focus is troubleshooting: the tickets that don't resolve themselves, the machine that worked yesterday and doesn't today, the conference room that won't connect twenty minutes before a board meeting. You'll work across an interesting mix of client environments, digging into Mac and Windows problems that the easy fixes don't solve, deploying and configuring hardware and software, and keeping office networks and AV running the way they should. You'll also provide scheduled and ad-hoc onsite IT support to our Denver/Boulder area clients. Through it all, you'll be part of a tight-knit team that leans on each other, documents everything, and treats technology as a way to help people, not replace them.

What You'll Do

Solve problems for real people. Take on whatever comes your way and cater your assistance to the person in front of you, whether that's a software developer, a paralegal, or a CEO. Deliver standout support through our ticketing system while championing our PEOPLE FIRST mission.
Troubleshoot Mac and Windows. Work past the reboot and into the actual cause: configuration profiles that won't apply, machines that won't join or rejoin the domain, FileVault and BitLocker lockouts, failed OS upgrades, VPN and DNS weirdness, peripherals and printers that refuse to cooperate, and the occasional Chromebook.
Deploy and configure. Upgrade, install, and configure hardware and software: imaging and enrolling devices, pushing applications through an MDM, and setting people up so their tools work the way they expect.
Keep networks humming & conference rooms running. Maintain and upgrade networks and servers, ensure connectivity across client offices, and make sure the AV in every conference room works on the first try, not the third.
Know the stack, then document it. Get deeply familiar with the tools your clients rely on and stay current as those technologies evolve, then write clear, detailed documentation that gives your teammates a roadmap instead of a guessing game.
Keep security top of mind. Treat every request as a security decision, and recognize and respond to threats when they surface, from phishing reports to endpoint alerts.
Show up in person. On a scheduled and ad-hoc basis, provide on-site support at client offices across the Denver/Boulder area, troubleshooting whatever comes up alongside your FieldGuide team. Some of this work runs several days at a time: network installs, office build-outs, and AV installs.
Partner across teams. Collaborate on projects with our xBoarding and Programs & Strategy teams, bringing the technical depth to work that's bigger than any one ticket.
Work where it matters most. Based out of our RiNo office on a time-flexible Monday–Friday schedule, with very infrequent weekend availability.

Who You Are

You bring 1–3 years of experience troubleshooting or supporting complex products and technology, or equivalent education
You're passionate about service, and you feel your best when you help people solve their problems
You're genuinely comfortable in both macOS and Windows, and you can talk through how you'd actually chase down a problem in either one
You're curious. You enjoy solving problems and puzzles, and you have a knack for troubleshooting things that don't work as expected
You have outstanding written and verbal communication skills, and you use them to translate very technical issues in a way that non-technical clients easily understand
Teamwork comes naturally to you, and you show it by leaving detailed paper trails of documentation; you lean on your team when you run out of resources and you're eager to return the favor
You keep your composure in the occasional stressful, high-stakes situation
You understand that holding the keys to so many castles is an enormous responsibility, so you view every request through a security lens and default to the lowest level of access necessary to get the job done
You thrive in an energetic, nurturing, constantly evolving environment where everyone is invested in building a great place to work
You know that being right isn't the same as being helpful. You set your ego aside and focus on solving the person's problem, not winning the point.

Bonus Points If You Have Experience With

Collaboration & productivity suites - Microsoft 365, Google Workspace Admin, Slack Admin
Identity & access management - Okta, JumpCloud, Rippling, 1Password, Lastpass, Bitwarden
Device management (MDM) - Addigy, NinjaOne, Hexnode, Jamf, Kandji
Security & compliance - CrowdStrike Falcon, Drata, Vanta
Networking & conferencing hardware - Ubiquiti UniFi, Cisco Meraki, Logitech
Cloud, dev & business platforms - AWS, GCP, GitHub, Salesforce, HubSpot

Compensation & Benefits FieldGuide is a young company ready to offer competitive pay and benefits. Salary depends on experience, but will likely start in the 65-80k range, plus variable compensation based on team performance. If you're more experienced, we're happy to discuss increased salary and title. Additional benefits include:

4% company 401(k) contribution
Fully paid health insurance; 90% paid vision and dental
Flexible PTO and a flexible schedule, including the option to work from home roughly 25% of the time
Career growth opportunities at a fast-growing company
An annual anniversary bonus and equipment/gear stipends
Hands-on training with an equitable ramp-up period
Team outings, lunches, snacks, and plenty of support and face time from leadership
A kick-ass office

FieldGuide provides fair and impartial consideration to all applicants without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.

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