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PF
Sales & CX Transformation, Director
Pye-Barker Fire & Safety
Alpharetta, GA
- $130,000 to $170,000 USD / year
The Director, Sales & CX Transformation is responsible for leading the design, implementation, and adoption of future-state Sales, Marketing, and Customer Experience (CX) processes as part…
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Launch Engineer, Fluid Systems (Starship)
SpaceX
Starbase, TX · Brownsville, TX
…real-as-it-gets engineering positions available for the ambitious. We design, build, activate, modify, improve, and maintain the fluid systems that fuel the most powerful rocket in the…
Added 1 min ago
F
Senior Strategic Account Marketing Lead
Fictiv
Remote, United States
- $130,000 to $160,000 USD / year
Translate account plans, account research, buyer and buying-group insights, intent signals, opportunity data, and customer engagement into focused account-growth strategies and quarterly…
Added 2 mins ago
RU
Senior Manager of Software Engineering
Randstad USA
Atlanta, GA
- $130,000 to $150,000 USD / year
Manage the end-to-end architecture, design, and implementation of high-performance backend systems supporting millions of devices
Added 3 mins ago
HR
Senior AI Software Engineer / Automation Architect
Hunter Recruitment Advisors
Arlington Heights, IL
- $120,000 to $150,000 USD / year
…improvement skills with the technical ability to independently design, build, integrate, and maintain AI-powered applications, agents, automations, and internal…
Added 3 mins ago
T
Engagement Manager I (Scrum Master)
TEKsystems
Atlanta, GA
- $80,000 to $120,000 USD / year
…enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and…
Added 4 mins ago
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Founding Vice President, Study Abroad
International TEFL Academy Inc
United States
- $120,000 to $130,000 USD / year
Added 5 mins ago
Staff Mechanical Engineer
Optikos, LLC
Wakefield, MA
Added 5 mins ago
WB
WB Games Design Co-op: Needham, MA - January-May 2027
Warner Bros. Discovery
Needham, MA
- $23 USD / hour
Get hands-on experience with our internal tools and data systems used to implement and tune content
Added 5 mins ago
WB
WB Games Product Management Co-op: Needham, MA - January-May 2027
Warner Bros. Discovery
Needham, MA
- $29 to $34 USD / hour
…throughout its lifecycle. They act as the bridge between game design, engineering, art, analytics, marketing, and live operations teams to ensure the game delivers a fun player experience…
Added 5 mins ago
C
Senior Digital Product Management Partner
Citizens
Westwood, MA
- $114,000 to $155,000 USD / year
…and other project tools, work directly with development and design teams to build and implement, engage with Release Management on launches, validate delivery, and help manage…
Added 5 mins ago
Quality Engineer
Mycronic
Tewksbury, MA
Added 5 mins ago
Principal Computer-Aided Design (CAD) Configuration Management
RTX Corporation
andover, MA
The Hardware Design Integrity (HWDI) department enables program execution quality and on-time-delivery by ensuring integrity, compliance, security and process efficiency of our technical…
Added 5 mins ago
A
Configuration Management
Actalent
Andover, MA
- $38 to $43.17 USD / hour
Analyze technical data packages, engineering drawings, and Bills of Materials (BOMs) to ensure accuracy and compliance.
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Design Technician
Peoples Natural Gas Co LL
United States
Assist with layout and design engineering work for construction, repairs, or site modifications.
Added 5 mins ago
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R&D Electromechanical Technician
Actalent
Woburn, MA
- $32 to $35 USD / hour
…laboratory alongside engineers and fellow technicians to support the design, development, assembly, and testing of large prototype electromechanical systems. In this role, you assemble…
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Marketplace Advertising Manager
Staples
Framingham, MA
Our marketing team is charged with an important task – sharing our Staples story. We use customer data and analytics to help us understand and improve our customers’ experiences, drive…
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VP, Business Operations, Technology & National Security
Alloy Therapeutics
Waltham, MA
Added 5 mins ago
FM
EHR Program Coordinator
Fresenius Medical Care
Waltham, MA
- $94,000 to $157,000 USD / year
Provide administrative and operational support for design workshops, testing events, training activities, cutover planning, command center operations, and go-live deployments.
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Sr. Manager, Procurement & Category Management – Marketing & Business Services
Keurig Dr Pepper
Burlington, MA
Design fit-for-purpose commercial models, scopes of work, rate cards, fee structures, performance incentives, indexation, and consumption controls that improve transparency and value.
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Team Leader, Design & Trade
Crate & Barrel
Burlington, MA
Driven and customer-focused, the Team Leader – Design Services & Trade leads daily operations of the design and trade business while coaching the team to deliver exceptional service and…
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Software Development Engineer, Audible AI Voice Production
Amazon
Cambridge, MA
As a Software Development Engineer, it’s up to you to define, design and refine the tech that keeps us one step ahead of listeners. Anticipate. Innovate. Bring challenging ideas and we’ll…
Added 5 mins ago
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Field Service Engineer
ITW
Boston, MA
- $37 to $40 USD / hour
Our systems are trusted by 95% of the world’s largest manufacturing companies to gather critical data, informing the design of components and materials. You will find that our established…
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Production Operations Lead
Manulife
Boston, MA
Understanding of creative development, graphic design, and production workflows.
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Senior Ethics & Compliance Strategic Program Manager
ServiceNow, Inc.
Boston, MA
…reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native…

Fidus Systems

Sales Operations Coordinator

Remote, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Fidus is a global high-tech design firm headquartered in Ottawa, with additional design centres in Kitchener-Waterloo and San Jose. We specialize in leading-edge electronic product development, with hardware, embedded software, FPGA/ASIC, and signal integrity teams working together to design and deliver next-generation products for clients in emerging technology markets. Position Overview The Sales Operations Coordinator will work closely with the local Sales/Business Manager to help support clients and grow business for the company. A distinguished Sales Operations Coordinator at Fidus sets priorities for themselves and they are the glue that keeps the team together.

What You’ll Be Doing:

Partner with local Business Manager(s) to maintain up-to-date information for accounts and clients while assisting them in managing ongoing and upcoming opportunities;
CRM (Salesforce) entry support and maintenance;
Maintain information accuracy through defined sales processes and proper reporting;
Assist with the preparation of client Proposals/Presentations and Quotations while adhering to Fidus Quality Standards;
Client Relationship Management during Business Manager absence by providing excellent customer service, quick response and proper etiquette;
Professionally field and qualify incoming leads in the CRM and to ensure correct follow through actions are taken;
Sleuth out leads using CRM Database, LinkedIn to introduce Fidus and setup meetings for Business Managers;
Responsible for collecting data and creating various reports as requested in CRM (Salesforce);
Work with the Sales Team to ensure submissions are on-time and follow-up schedules are maintained;
Work with the Sales Team to track and log lost opportunities and lead lost opportunity investigations;
Assist with new marketing initiatives (case studies, conferences, brochures etc.) by working with the Sales Team and Engineering Team;
Review current internal sales processes, and then recommend improvements and/or new processes to help adapt to changing business requirements;
Act as a liaison between various departments (estimation, project management, finance) to ensure the timelines are met and information is provided in regards to Sales Activities.

Who You Are

Post-secondary education in a related field or the equivalent professional work experience;
Minimum of five (5) years of experience in a Customer Service, Support or Sales focused role;
Experience in the technology sector or a professional services agency;
Familiarity with AI tools and a drive to continually develop new skills;
Proficiency using Salesforce;
Proficiency using MS Office, including Word, Excel, Outlook;
Exhibit strong communication skills, fluent in English;
Excellent organizational skills with a strong attention to detail;
Interacts well with customers and other employees;
Enjoy working in an ever changing and diverse environment;
Ability to be security cleared for Controlled Goods Program (CGP)
Experience in the CGP, aerospace and/or defense industry considered an asset.

Location and travel: Fully remote role and occasional travel may be required to our Canadian based offices. This position will require access to export-controlled information subject to ITAR and EAR. Candidates must be a U.S. person as defined under 22 CFR 120.62, or be eligible for an export license, and will be required to complete security screening. Our competitive compensation package also includes a comprehensive benefits package, including medical, dental, and vision plans, matching 401(k) contributions, annual profit-sharing bonus, along with other supplementary benefits About Fidus & Why Work Here Since 2001, Fidus has completed over 4,000 projects for more than 400 customers across industries including Telecom/Datacom, Aerospace & Defence, Consumer, Semiconductors, Industrial/Automotive Controls, and Life Sciences and Medical Devices. As a Premier Adaptive Computing Partner for AMD North America, we combine deep technical expertise with industry-leading tools to solve complex design challenges. Fidus designs high-speed, high-complexity electronic systems using emerging technologies, often well before they reach the broader market. Our teams work across FPGA/DSP, hardware, embedded software, verification, SI/PI, PCB layout, and mechanical/thermal design to deliver real products for our customers. Our work spans space and satellite systems, next-generation communications and networking, high-performance compute and storage platforms, advanced video and imaging, and industrial, medical, and automotive systems. We are not tied to a single product or industry - our work follows the technology, not just one roadmap. At Fidus, collaboration is at the core of how we work. We value openness, trust, and shared ownership, and we create an environment where people are encouraged to contribute ideas, learn from one another, and have a meaningful impact through the work they do. If all of this excites you, has your attention, and you can’t wait to join our amazing team and work environment, then we want to hear from you! Fidus has a commitment to ensure a fair and transparent recruitment process. Automated tools (including AI) support our initial screening of applicants against our job posting to identify candidates whose qualifications, experience, and skills align most closely with the position requirements. All further candidate assessments and final selection are conducted by our human recruitment team. AI does not make any final hiring decisions. Thank you for your interest in Fidus. We welcome and encourage diverse candidates to apply. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Fidus is committed to creating a diverse environment and is proud to be an equal opportunity employer.

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More about this job

Skills

Sales
Salesforce
Sales department processes
Reporting
Presentation skills
Customer service
Estimating
Project management
Sales activities
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Communication skills
Organizational skills
Attention to detail

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