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Added 8 mins ago
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PageWide Web Press Workflow Solutions Engineer
HP
Corvallis
- $130,700 to $205,200 USD / year
The Workflow Engineer operates at the intersection of software systems, print production processes, and customer operations, working closely with R&D, Customer Assurance Finishing Solution…
Added 22 mins ago
Field Service Technician - Livonia Area
The Pivot Group Network
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Added 27 mins ago
Systems Engineer - Automatic Flight Controls
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JOB TITLE: Systems Engineer - Automatic Flight Control Systems
Added 28 mins ago
Field Service Technician - Mount Clemens Area
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Service Engineer, Machine Repair Technician, Controls Technician, Technical Support Technician, Field Service Engineer, Maintenance Technician, Equipment Service Technician, Industrial…
Added 28 mins ago
Field Service Technician - Escanaba Area
The Pivot Group Network
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Controls Technician, Technical Support Technician, Field Service Engineer, Maintenance Technician, Equipment Service Technician, Industrial Machinery Mechanic, Electromechanical Technician,…
Added 28 mins ago
Field Service Technician - Croswell Area
The Pivot Group Network
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Added 31 mins ago
Cloud Infrastructure Engineering Specialist
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Lead creation of MVP service catalog and API gateway with integrated access controls.
Added 31 mins ago
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FLEX Senior Systems Engineer - Oracle HCM Cloud
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Bethesda, MD
- $48.26 to $86.58 USD / hour
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Added 32 mins ago
DevSecOps Engineer (Mid-level)
CGI Technologies and Solutions, Inc.
Baltimore, MD
CGI is seeking a Mid Level DevSecOps Engineer to support and enhance enterprise shared services platforms utilized by development teams across the organization. The successful candidate…
Added 39 mins ago
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Critical Facilities Engineer, NA
Vantage Data Centers Management Company LLC
Sterling, VA
- $38 to $55 USD / hour
We are looking for a Critical Facilities Engineer who knows what best-in-class service looks like and can make that a reality. This role is an important member of our facilities team where…
Added 43 mins ago
Principal / Senior Principal Cyber Systems Engineer
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Added 43 mins ago
Process Development Engineer 4
Teledyne Brown Engineering, Inc.
Huntsville, AL
…implements improvements to production processes, methods and controls; coordinates manufacturing launch for new or revised products. Works on complex issues where analysis of situations or…
Added 45 mins ago
Sr. Automation Controls Engineer
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Denver, CO · Huntsville, AL
We are looking for an experienced Automation Controls Engineer who brings deep hands-on expertise in industrial controls design and automation systems integration - someone who thrives in a…
Added 52 mins ago
Cyber Security Operations Center Analyst / AI-Automation Engineer
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…security tools, telemetry sources, and case-management systems. Engineer them to production standard, with error handling, retries, idempotent actions, structured logging, and alerts when…
Added 59 mins ago
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Field Service Engineer
Honeywell
Augusta, ME
- $35.82 to $44.83 USD / hour
As a Field Service Engineer here at Honeywell, you will provide technical expertise and support to ensure the successful installation, maintenance, and repair of Honeywell Building…
Added 1 hour ago
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Technical Revenue Accounting Manager
STN Incorporated
Pleasanton, CA
- $130,000 to $170,000 USD / year
At STN, we don't just adapt to the digital future, we engineer it. Our mission is to help organizations thrive in a rapidly evolving technology landscape through strategic insight,…
Added 1 hour ago
Desktop Support Technician
VXI GLOBAL SOLUTIONS LLC
Dallas, TX
This position will play an important role in maintaining endpoint stability, resolving user issues, supporting enterprise applications, and ensuring consistent IT service delivery.
Added 1 hour ago
Engineer II - DevSecOps
Exelixis Inc
Alameda, CA
The Engineer II - DevSecOps is responsible for protecting the organization's AI infrastructure, data, and systems from internal and external cybersecurity threats by implementing, managing,…
Added 1 hour ago
Senior Network Engineer
Fidelity Technology Group, LLC
Westlake, TX
…engineering, operations, application, cloud, security, and service-provider teams to restore service and drive complex issues through root cause and corrective…
Added 1 hour ago
Consulting Architect
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United States
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Added 1 hour ago
Cyber Security Engineer
Academy Sports + Outdoors
Katy, TX
…networks, and cloud environments through practical security controls and ongoing analysis. You administer data loss prevention solutions across cloud and on-premises environments, detect…
Added 1 hour ago
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Aerospace Quality Engineer- Level 1
TRIGO ADR Americas
Fort Worth, TX
- $34 to $42 USD / hour
The Quality Engineer will evaluate and/or appraise supplier's manufacturing capabilities to baseline their processes for conformance to various documented commodity checklists, and/or QMS…
Added 1 hour ago
Senior Principal Software Application Security
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Remote, United States
…management platforms, including OAuth 2.0, OIDC, scoped tokens, service principals, managed identities, and role-based access…
Added 1 hour ago
AI Engineer
Entravision
CA
…consumers by representing top platforms and publishers. Our service portfolio enables high-performance campaigns while using highly competitive audience reach, cutting-edge mobile…
Added 1 hour ago
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Construction Project Engineer (6-Month Contract)
Actalent
Denver, CO
- $33 to $43 USD / hour
For Project Engineer/APM-focused candidates: support project administration, documentation management, RFIs, submittals, and project controls

Fidelity Technology Group, LLC

Senior Network Engineer

Westlake, TX, United States

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Job details

Experience: 5+ years of hands-on experience supporting and troubleshooting complex enterprise network and infrastructure environments.
Posting language: English
Posted: Nov 3, 2026

Original job description

Fidelity will not provide immigration sponsorship for this position.

Job Description:

Senior Network Engineer

DCNS - Network Triage & Troubleshooting

The Team

Fidelity’s Network Triage and Troubleshooting (NTT) team provides advanced technical troubleshooting and incident response for complex technology issues impacting Fidelity’s internal business operations and external customers.

NTT engineers work across network, security, cloud, application, and infrastructure domains to rapidly isolate issues, mitigate customer impact, identify root cause, and improve the resiliency of Fidelity’s technology environment.

The team operates at the intersection of deep technical troubleshooting and major incident response, partnering across engineering, operations, application, cloud, security, and service-provider teams to restore service and drive complex issues through root cause and corrective action.

Potential shift schedules

4 10-Hour Days

Wednesday - Saturday, 10:00 AM - 8:00 PM EST OR
Sunday - Wednesday, 10:00 AM - 8:00 PM EST

The Expertise You Have

5+ years of hands-on experience supporting and troubleshooting complex enterprise network and infrastructure environments.
Deep understanding of TCP/IP, routing and switching technologies, including BGP, OSPF, VLANs, VRFs, NAT, and high-availability network designs.
Experience troubleshooting network security technologies including firewalls, proxies, VPNs, segmentation, and DMZ architectures.
Experience with load balancing, DNS/GSLB, application delivery, and network traffic management technologies.
Hands-on experience with AWS and/or Azure networking, connectivity, and security constructs.
Experience using packet analysis, monitoring, and network observability platforms to diagnose complex performance and connectivity issues.
Experience with network automation, scripting, APIs, and infrastructure-as-code practices.
Experience working within ITSM disciplines including Incident, Problem, and Change Management.
Cisco CCNP, Check Point CCSE, AWS/Azure networking, security, or equivalent industry certifications are desirable.

The Skills You Bring

Advanced troubleshooting and analytical skills with the ability to isolate complex problems across network, security, cloud, application, and infrastructure domains.
Deep knowledge of TCP/IP, packet flow, routing protocols, DNS, NAT, firewalls, proxies, VPNs, and load-balancing technologies.
Strong understanding of application communication patterns, including HTTP/HTTPS, TLS, APIs, and client/server connectivity.
Experience performing packet-level analysis using tools such as Wireshark and enterprise packet/network performance platforms.
Experience leveraging network observability and monitoring solutions such as ThousandEyes, Splunk, Riverbed AppResponse, or comparable technologies.
Strong understanding of AWS and/or Azure networking, including VPC/VNet architecture, routing, security controls, load balancing, and hybrid connectivity.
Knowledge of software-defined networking and modern application architectures including containers, Kubernetes, PaaS, APIs, and cloud-native services.
Experience with Python, Ansible, APIs, network automation, and infrastructure-as-code technologies.
Ability to correlate telemetry from multiple platforms and develop evidence-based hypotheses to efficiently isolate problems and identify root cause.
Ability to lead technical troubleshooting during high-severity incidents while maintaining clear communication with engineering teams, business partners, and leadership.
Strong written and verbal communication skills with the ability to translate complex technical findings into concise, understandable business-impact statements.
Demonstrated curiosity and a continuous-learning mindset across networking, security, cloud, automation, observability, and emerging technologies.

The Value You Deliver

Serve as a senior technical troubleshooter for complex, high-severity production incidents affecting Fidelity associates, applications, and external customers.
Rapidly assess incidents, establish troubleshooting strategies, isolate fault domains, and drive technical teams toward mitigation and root cause.
Analyze network telemetry, packet captures, logs, routing information, application flows, and infrastructure data to develop evidence-based conclusions.
Troubleshoot across traditional data center, cloud, hybrid, security, and application environments rather than stopping at individual technology boundaries.
Partner closely with Network Engineering, Security, Cloud, Application, Infrastructure, Operations, and external service providers during complex incidents.
Provide technical leadership during major incidents by helping teams establish facts, challenge assumptions, prioritize troubleshooting efforts, and maintain focus on service restoration.
Identify recurring failure patterns and translate incident learnings into monitoring improvements, automation, documentation, and longer-term corrective actions.
Improve troubleshooting efficiency through automation, observability, telemetry correlation, and infrastructure-as-code practices.
Clearly communicate technical findings, business impact, mitigation strategies, and root cause to both engineering teams and senior leadership.
Mentor engineers and contribute to stronger troubleshooting methodologies, technical capabilities, and operational practices across the broader organization.
Continuously evaluate emerging technologies, including AI/ML and advanced analytics, that can improve troubleshooting, observability, automation, and operational decision-making.

Technical Leadership

As a Senior Network Engineer within NTT, you will be expected to independently lead complex troubleshooting efforts, organize and influence technical teams during high-severity incidents, challenge assumptions using data, and drive investigations from initial triage through mitigation, root cause, and corrective action.

You will help raise the technical capabilities of the organization through mentoring, knowledge sharing, documentation, automation, and continuous improvement of troubleshooting practices.

What Success Looks Like

Successful NTT engineers are naturally curious and comfortable working in situations where the source of a problem is not immediately known.

You may begin an investigation without knowing whether the issue resides within the network, firewall, proxy, DNS, cloud environment, load balancer, application, server, service provider, or another technology domain. You use telemetry, packet analysis, logs, monitoring data, and disciplined troubleshooting to follow the evidence, isolate the fault domain, and help teams restore service quickly.

You are comfortable going beyond traditional networking boundaries, learning unfamiliar technologies when necessary, and bringing the right engineering teams together to solve complex problems.

Most importantly, you balance technical depth, urgency, collaboration, and clear communication to deliver the best possible experience for Fidelity’s customers and associates.

Fidelity’s Onsite Working Model Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Information TechnologyPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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