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RN
Sales Associate - Orlando
Richemont North America, Inc.
United States
- $28 to $30 USD / hour
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RN
Sales Associate - Miami Design District
Richemont North America, Inc.
United States
- $26 to $28 USD / hour
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EMS Dispatcher (SSCII)
Allegiance Mobile Health
Austin, TX
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EMS Dispatcher (SSCII)
Allegiance Mobile Health
Pasadena, TX
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NH
Physician Assistant - Cardiothoracic Surgery | Full-Time, Brooklyn Campus
NewYork-Presbyterian Hospital
United States
- $73.11 to $97.64 USD / hour
- Full-time
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NH
Hospitalist Physician Assistant | Full-Time, NIGHTS
NewYork-Presbyterian Hospital
United States
- $73.11 to $97.64 USD / hour
- Full-time
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TAG Hiring Specialist
TX-HHSC-DSHS-DFPS
TYLER, TX
Added just now
NV
Per Diem EEG Tech- Laboratory- Hudson Valley
NYP/Hudson Valley Hospital
United States
- $44.52 USD / hour
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Files & Productivity Product Manager
AllianceBernstein LP.
Nashville, TN
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CTD Instructor
TX-HHSC-DSHS-DFPS
BRENHAM, TX
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J
Care Coordinator - RN - Case Management - Hudson Valley Hospital - Full Time - Days
United States
- $56.8 to $62.35 USD / hour
- Full-time
Added just now
LTCR Nursing Facilities Investigator V
TX-HHSC-DSHS-DFPS
TEMPLE, TX
Added just now
NH
Housekeeping Aide - FT-Environmental Services -Evening Flex
NewYork-Presbyterian Hospital
United States
- $25.95 USD / hour
Added just now
CPS Conservatorship Worker
TX-HHSC-DSHS-DFPS
ODESSA, TX
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NH
Food Services Worker - Food and Nutrition - Part-Time - Evening Shift Including All Weekends/Holidays and Some Weekdays
NewYork-Presbyterian Hospital
United States
- $25.89 to $27.52 USD / hour
- Part-time
Added just now
Contract Specialist IV
TX-HHSC-DSHS-DFPS
AUSTIN, TX
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NH
Health Priorities Specialist - Patient Navigator - Evenings - Spanish Speaking Required
NewYork-Presbyterian Hospital
United States
- $34.8 to $36.81 USD / hour
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Newborn Screening and Injury Prevention Financial Analyst III
TX-HHSC-DSHS-DFPS
AUSTIN, TX
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J
Clinical Nurse- Labor and Delivery -Full Time-Nights
United States
- Full-time
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Rehabilitation Therapy Technician III
TX-HHSC-DSHS-DFPS
HARLINGEN, TX
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Medical APRN
TX-HHSC-DSHS-DFPS
CARLSBAD, TX
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RN - PRESNow 24/7 Urgent and Emergency Care
Presbyterian System Services
United States
Added just now
RN - PRESNow 24/7 Urgent and Emergency Care
Presbyterian System Services
United States
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RN - PRESNow 24/7 Urgent and Emergency Care
Presbyterian System Services
United States
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Ruth's Chris Lead Bartender
AHC Hospitality
Grand Rapids, MI

FIDELITONE

Customer Support Representative

Elizabethton, TN, United States

$17.25 USD / hour

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Job details

Pay: $17.25 USD / hour
Posting language: English

Original job description

The CX Support Representative 1 ensures customer satisfaction by providing timely, efficient, accurate, and friendly service via telephone, Skype and email systems.

ESSENTIAL FUNCTIONS

Receive incoming phone calls from clients and customers regarding delivery services; will be required to field inquiries in a number of areas such as billing issues, service issues, and scheduling issues.
Place outbound calls, following a script, to provide delivery times or set delivery appointments.
Communicates effectively with customers to maintain positive relationships.
Requires problem solving skills, while working within company provided guidelines.
Handles order research and maintenance (eta’s, damages, cancel requests, delivery issues, scheduling issues, etc.).
Processes Orders, updating internal specialized database as well as client systems.
Assists customers with scheduling, rescheduling delivery orders and return orders.
Conducts delivery surveys as required from the client.
Performs other related duties as assigned.

Required Skills

Typing skills are required. Computer proficiency with MS Office (Excel, Outlook and Word) and the internet are required. Ideal candidate will be highly detail-oriented, possess a positive attitude, and have excellent communication skills.
Must be willing to work in a challenging, fast-paced environment.
Must be flexible to work a different shift when necessary.

Required Experience

High school diploma or equivalent.
Previous customer service/call center and (or) data entry experience preferred.
Experience with warehouse management systems is helpful.

#JT26

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More about this job

Skills

Customer service
Skype
Scheduling
Problem solving
Research
Microsoft Office
Microsoft Excel
Microsoft Outlook
Microsoft Word
Communication skills
Data entry

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