Jobs in the United States

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Added 4 mins ago
Microsoft 365 Engineer
City of New York
New York City, NY
The Microsoft 365 Engineer is responsible for the administration, optimization, and strategic management of the organization's Microsoft 365 environment. This role will serve as the primary…
Added 5 mins ago
Snr Cybersecurity Consultant Engineer (Architecture, Infrastructure and Remediation)
LevelBlue LLC
United States
…configuration, and explain how to implement it (information protection, DLP, audit, or related controls as relevant). Hands-on build is…
Added 6 mins ago
Construction Project Engineer
Rockford Construction
Detroit, MI
Rockford is seeking a motivated Construction Project Engineer to join our team. In this role, you will support construction projects from start to finish, assisting with project planning,…
Added 14 mins ago
SP
Automation Engineer - East Coast
Shell Pipeline Co LP(SPC)
NJ
- $124,000 to $186,000 USD / year
The Automation Engineer provides technical expertise in Process Automation, Control & Optimization (PACO), instrumentation, control systems, automation, and low-voltage and high-voltage…
Added 23 mins ago
Web Platform Developer - ITSD
Idaho Division of Human Resources
Boise, ID
The Idaho Department of Health and Welfare is seeking an IT Software Engineer Ill to join the Productivity Platforms Team as a Web Platform Developer and help establish and grow the…
Added 1 hour ago
UA
FIRE PROTECTION SPECIALIST
U.S. Air Force Academy
Air Force Academy, CO
- $76,650 to $99,650 USD / year
This position is Centrally Managed by the CIVIL ENGINEER Career Field, PCS cost will be paid IAW JTR and Air Force Regulation, DNRP is NOT authorized.
Added 1 hour ago
J
Vice President, Cloud Platform Engineer
Jobgether
Remote, United States
- $150,000 to $175,000 USD / year
…Our partner is looking for a Vice President, Cloud Platform Engineer based in the United…
Added 1 hour ago
Senior Staff Software Engineer, Android & IoT
Jobgether
Remote, United States
…next steps. Our partner is looking for a Senior Staff Software Engineer, Android & IoT based in the United…
Added 1 hour ago
J
Field Implementation Engineer
Jobgether
Remote, United States
- $95,500 to $149,200 USD / year
The Field Implementation Engineer will play a key role in modernizing aviation facilities and air traffic control systems across the country. This end-to-end engineering position involves…
Added 1 hour ago
BO
Electrical Engineer
Bureau of Reclamation
Lakewood, CO
- $133,359 to $160,638 USD / year
You will serve as an expert Electrical Engineer located in an operating office within the Bureau of Reclamation.
Added 1 hour ago
AN
SUPERVISORY FACILITY OPERATIONS SPECIALIST
Air National Guard Units
Camp Murray, WA
- $83,935 to $109,122 USD / year
…Maintenance (O&M) programs. Provides critical input to the Base Civil Engineer (BCE), through the CE Commander Facility Investment Matrix (FIM), Base Master Plan, Space Utilization Plan,…
Added 1 hour ago
VH
Supervisory Healthcare Engineer
Veterans Health Administration
Kings, NY
- $174,922 to $227,406 USD / year
The Healthcare Engineer provides for a safe, reliable, and precisely controlled operating environment for direct patient care. Healthcare Engineers serve as experts in the design,…
Added 1 hour ago
VN
Assistant Chief Operator - Wastewater
Veolia North America
Chatham, MA
- $39 to $41 USD / hour
Must be able to use computer, learn related programs/applications for data entry and process control.
Added 1 hour ago
VN
Operator II
Veolia North America
Chatham, MA
- $29 to $32 USD / hour
Collects and analyzes wastewater, solids, and sewage samples for permit compliance and process control.
Added 1 hour ago
Substation Engineer - Protection and Controls
Jacobs
Boston, MA
…in North America and is looking for a Principal Substation Engineer in its Energy & Power Group to tackle the complexities of decarbonization and utility modernization to deliver a cleaner…
Added 1 hour ago
Lead Substation Engineer - Protection and Controls
Jacobs
Boston, MA
…in North America and is looking for a Principal Substation Engineer in its Energy & Power Group to tackle the complexities of decarbonization and utility modernization to deliver a cleaner…
Added 1 hour ago
NA
ELECTRICAL ENGINEER
Naval Air Systems Command
Naval Air Station San Diego, CA
- $102,246 to $158,062 USD / year
…electrical systems, including substations, switchgear, motor control centers (MCC's), transformers, and breaker panels. | You will perform engineering calculations and diagnostic…
Added 2 hours ago
SC
Director of Water Services
Sevier, County of (TN)
Sevierville, TN
- $47.71 to $53.68 USD / hour
Oversees water-supply planning, source protection, treatment performance, storage, pumping, pressure management, distribution system integrity, leak detection, water-loss control, meter…
Added 2 hours ago
Application Engineer- Mars Veterinary Health
Mars Veterinary Health, Inc
United States
The Application Engineer is the technical owner for feature delivery within their assigned product pillar. Reporting to the Sr. Manager, Engineering for the pillar, this role serves as the…
Added 3 hours ago
Information Assurance Security Engineer - Top Secret
General Dynamics Information Technology
Arnold, MO
At GDIT, people are our differentiator. As an Information Assurance Security Engineer, you will help ensure today is safe and tomorrow is smarter. Our work depends on a TS/SCI cleared…
Added 3 hours ago
Tribal Water Engineer
Wind River Inter Tribal Council
Fort Washakie, WY
The Wind River Water Resources Control Board seeks an individual to fill the position of the Tribal Water Engineer (TWE). The TWE is responsible for administration and enforcement of the…
Added 3 hours ago
Test Manager - Output/CCM/Document Management Systems
Jobgether
Remote, United States
The position may potentially be combined with a 50% Test Engineer assignment.
Added 4 hours ago
Zero Trust Architecture (ZTA)
Trinzic
Beavercreek Township, OH
Provide subject matter expertise on Zero Trust principles, including identity management, access control, micro-segmentation, continuous monitoring, data protection, and least-privilege…
Added 4 hours ago
Lead Substation Engineer - Physical Design (Midwest)
Jacobs
Columbus, OH
…North America and is looking for a Lead Substation Physical Engineer in its Energy & Power Group to tackle the complexities of decarbonization and utility modernization to deliver a cleaner…
Added 4 hours ago
Senior Substation Engineer - Physical Design (Midwest)
Jacobs
Columbus, OH
…North America and is looking for a Senior Substation Physical Engineer in its Energy & Power Group to tackle the complexities of decarbonization and utility modernization to deliver a…

FiberFirst

Automation and AI Enablement Engineer

Southlake, TX, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Job Summary:

The role owns existing production automations covering ticket intake and response, network self-service and conversational flows, and builds new ones, including AI-assisted workflows where they measurably outperform the alternative. This is a hands-on engineering role for someone who writes production code, integrates systems that were never designed to talk to each other, and instruments what they build so its performance is a measured fact rather than an impression. The role suits an engineer with sound judgment about when to automate, when to apply a model, and when to leave a working system alone.

Location:

The role will be based on-site at the office in Southlake, TX.

Employment Classification:

Exempt: Regular, Full-time

Supervisory Responsibilities:

•

Duties / Responsibilities:

Build, operate, and improve production automations that process high-volume operational workflows end to end: intake, business rules, system of record updates, and outbound response.
Take ownership of existing production automation, including established systems currently maintained by others, and bring them to a documented, monitored, and independently supportable standard.
Design and build integrations across enterprise systems using REST APIs, webhooks, and direct database access, including systems with incomplete or inconsistent documentation.
Build AI-assisted workflows such as retrieval, classification, summarization, and conversational automation, and define how each is evaluated before it reaches production.
Instrument everything that ships: define success and failure explicitly, measure how often each occurs, and make the result visible without being asked.
Extend and maintain conversational automation flows across voice and digital channels, and expand the set of customer issues resolved without an agent.
Add reliability, alerting, and recovery to automated systems so failures are detected and surfaced rather than discovered later.
Work with spatial and operational data in PostgreSQL/PostGIS and the enterprise analytics platform to support automated decisions.
Write and maintain documentation, runbooks, and tests so that no automated process depends on a single person’s knowledge.
Administer the Databricks platform alongside the current owner: workspace and compute configuration, Unity Catalog governance and access grants, job scheduling, and cost monitoring. Build enough depth that platform administration is not dependent on a single person.
Partner with Customer Experience, Network Operations, and Engineering to identify high-volume manual work, quantify the opportunity, and deliver the automation.
Apply sound judgment about where automation and AI belong, and say plainly when a proposed solution is not worth building.
Perform other duties as assigned.

Education and / or Experience:

Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related field, or equivalent demonstrated experience.
Three or more years writing and maintaining production code, with automation, integration, or data engineering as a primary focus.
Two or more years of AI enablement experience.
Demonstrated experience owning a system in production, including responsibility for its failures.
Hands-on experience building with large language models or applied machine learning in a production or near-production setting, including how the output was evaluated.
Experience integrating third-party or vendor platforms via API required; experience with telecom, field service, CRM, or contact center platforms preferred.

Required Skills / Abilities:

Strong proficiency in Python, including scheduled and long-running processes, error handling, and logging.
Strong SQL, and comfort working directly in a relational database; PostgreSQL and spatial data (PostGIS) preferred.
Practical command of REST APIs, authentication patterns, webhooks, and event-driven integration.
Experience with large language model tooling: prompting, retrieval-augmented generation, structured output, and evaluation.
Ability to define and measure whether an automated or AI-driven workflow is actually working, and to detect a confidently incorrect result.
Version control (Git) and a disciplined approach to change: review, testing, and deployment.
Operational instinct for monitoring, alerting, idempotency, and safe recovery from failure.
Clear written communication, including the ability to explain a technical tradeoff to a non-technical stakeholder.
Sound judgment about scope, including the ability to recognize when a working system does not need to be rebuilt.
Working knowledge of data platform administration: access grants and catalog governance, compute sizing and cost control, and job orchestration.
Ability to work independently across multiple systems and priorities without close supervision.

Physical Requirements:

Definitions:

Continuously: 6-8 hours in an 8-hour day or 60 times per hour

Frequently: 3-6 hours in an 8-hour day or up to 12-60 times per hour

Occasionally: up to 3 hours in an 8-hour day or 1-12 times per hour

Never: No physical requirement

In a typical work day, the employee will be required to:

Sit: Continuously
Stand: Occasionally
Walk: Occasionally
Keyboarding: Continuously
Fine manipulation: Continuously
Lift: Will require capability to lift up to 10 pounds.
Carry: Will require capability to carry up to 10 pounds.
Travel: Ability to travel approximately 20% of the time.
Work Environment: The work environment is primarily office-based. The role requires prolonged periods of computer use and concentration.

What’s in it for you:

We truly value our employees and put their well-being first! Here we provide the following:

Medical and Dental Plan
Vision Plan
PTO
401(K) with company match
Collegial environment of talented professionals
Growing and well-funded company

About Us: FiberFirst, a leading fiber internet service provider, is driving the digital revolution with hyper-local connectivity solutions. Headquartered in Texas, it has rapidly expanded its 100% fiber optic networks to multiple states, bringing next-generation multi-gigabit internet connections. Beyond delivering unparalleled speed and reliability to homes and businesses, they are committed to actively supporting the communities they serve. FiberFirst’s locally based support teams prioritize community engagement by actively participating in local events, partnering with community organizations, and fostering meaningful relationships with residents and businesses alike.

FiberFirst is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. FiberFirst does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Federal Applicant Notices: Applicants may review the federal notices regarding FMLA, the Employee Polygraph Protection Act, and Know Your Rights by clicking links below:

Federal Applicant Info - English

Federal Applicant Info - Spanish

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More about this job

Skills

API development
Documentation
Databricks
Unity
Scheduling
Cost management
Customer experience
Computer science
Data engineering
Machine learning
Python
SQL
PostgreSQL
Workflow
Git
Communication skills
Work independently
Heavy lifting

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