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Drywall Estimator
GPAC
San Francisco, CA
- $80,000 to $120,000 USD / year
Review drawings, specifications, and addenda, and identify scope gaps, exclusions, and value-engineering opportunities
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Drywall Estimator
GPAC
Seattle, WA
- $80,000 to $120,000 USD / year
Review drawings, specifications, and addenda, and identify scope gaps, exclusions, and value-engineering opportunities
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Drywall Estimator
GPAC
Fort Worth, TX
- $80,000 to $120,000 USD / year
Review drawings, specifications, and addenda, and identify scope gaps, exclusions, and value-engineering opportunities
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Drywall Estimator
GPAC
Atlanta, GA
- $80,000 to $120,000 USD / year
Review drawings, specifications, and addenda, and identify scope gaps, exclusions, and value-engineering opportunities
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Drywall Estimator
GPAC
Memphis, TN
- $80,000 to $120,000 USD / year
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Drywall Estimator
GPAC
Mesa, AZ
- $80,000 to $120,000 USD / year
Review drawings, specifications, and addenda, and identify scope gaps, exclusions, and value-engineering opportunities
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Drywall Estimator
GPAC
Sacramento, CA
- $80,000 to $120,000 USD / year
Review drawings, specifications, and addenda, and identify scope gaps, exclusions, and value-engineering opportunities
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Drywall Estimator
GPAC
Honolulu, HI
- $80,000 to $120,000 USD / year
Review drawings, specifications, and addenda, and identify scope gaps, exclusions, and value-engineering opportunities
Added 1 min ago
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Drywall Estimator
GPAC
Arlington, TX
- $80,000 to $120,000 USD / year
Review drawings, specifications, and addenda, and identify scope gaps, exclusions, and value-engineering opportunities
Added 1 min ago
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Drywall Estimator
GPAC
Columbus, OH
- $80,000 to $120,000 USD / year
Review drawings, specifications, and addenda, and identify scope gaps, exclusions, and value-engineering opportunities
Added 1 min ago
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Drywall Estimator
GPAC
Pittsburgh, PA
- $80,000 to $120,000 USD / year
Review drawings, specifications, and addenda, and identify scope gaps, exclusions, and value-engineering opportunities
Added 1 min ago
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Drywall Estimator
GPAC
Jersey City, NJ
- $80,000 to $120,000 USD / year
Review drawings, specifications, and addenda, and identify scope gaps, exclusions, and value-engineering opportunities
Added 1 min ago
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Drywall Estimator
GPAC
Newark, NJ
- $80,000 to $120,000 USD / year
Review drawings, specifications, and addenda, and identify scope gaps, exclusions, and value-engineering opportunities
Added 1 min ago
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Drywall Estimator
GPAC
Greensboro, NC
- $80,000 to $120,000 USD / year
Review drawings, specifications, and addenda, and identify scope gaps, exclusions, and value-engineering opportunities
Added 2 mins ago
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Drywall Estimator
GPAC
Winston-Salem, NC
- $80,000 to $120,000 USD / year
Review drawings, specifications, and addenda, and identify scope gaps, exclusions, and value-engineering opportunities
Added 2 mins ago
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Drywall Estimator
GPAC
Baton Rouge, LA
- $80,000 to $120,000 USD / year
Review drawings, specifications, and addenda, and identify scope gaps, exclusions, and value-engineering opportunities
Added 2 mins ago
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Drywall Estimator
GPAC
Fremont, CA
- $80,000 to $120,000 USD / year
Review drawings, specifications, and addenda, and identify scope gaps, exclusions, and value-engineering opportunities
Added 5 mins ago
WV
Director of Facilities & Operations
Wenatchee Valley College
Wenatchee, WA
- $8,750 to $9,583.33 USD / month
…college’s primary resource on facility conditions, building systems, energy use, maintenance needs, regulatory requirements, and capital investment priorities, and prepares reports and…
Added 7 mins ago
UO
Guidance, Navigation, & Control Systems Test Engineer
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
LASP is looking for a Guidance, Navigation, & Control (GNC) Systems Test Engineer to join the spacecraft team for a deep space mission that will tour the inner solar system and explore the…
Added 7 mins ago
BA
Modeling and Simulation Engineer
Booz Allen Hamilton
Colorado Springs, CO
- $86,800 to $198,000 USD / year
…simulation logic. Leverage experience with version control systems, documentation practices, and Git workflows to maintain collaborative project…
Added 7 mins ago
TI
AI Automation Intern
Trimble Inc.
Westminster, CO
- $25 to $38 USD / hour
…applications, directly influencing how data flows from upstream systems to downstream financial reports. You will take ownership of building standalone AI components-including Cortex…
Added 7 mins ago
BA
Computer Vision AI Engineer
Booz Allen Hamilton
Colorado Springs, CO
- $99,000 to $225,000 USD / year
engineering to train, test, deploy, and maintain models that learn from data.
Added 7 mins ago
UO
CIRES / NOAA Chemical Sciences Laboratory, Post-Doctoral Associate or Research S
University of Colorado Denver
Boulder, CO
- $65,000 to $84,450 USD / year
Added 7 mins ago
AE
Generative AI / Internal Tools Development
Apogee Engineering
Colorado Springs, CO
- $65,000 to $100,000 USD / year
Collaborate with IT, engineering, and stakeholders to understand problems and deliver practical solutions.
Added 7 mins ago
BA
Systems Engineer, Senior
Booz Allen Hamilton
Aurora, CO
- $86,800 to $198,000 USD / year
…understand your customer's environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications, makes you an…

Fetcherr

Senior Support Engineer

Atlanta, GA, United States

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Job details

Experience: 5+ years of hands-on technical support or engineering experience in a B2B SaaS environment.
Posting language: English

Original job description

Description

About Fetcherr Fetcherr pioneers AI-driven solutions at the intersection of deep learning, e-commerce, and digitization. At its core is the Large Market Model (LMM), an adaptive AI engine that forecasts demand and market trends with precision, enabling real-time decision-making. Having established a strong foothold in the airline industry, Fetcherr is scaling its technology to transform how dynamic markets operate globally. About the Role We're looking for a Senior Support Engineer to be part of the technical backbone of our support organization. You'll join a team of experienced support engineers, bringing together deep technical expertise and strong customer knowledge to resolve the most complex issues our enterprise customers face. This role is the primary escalation point for our frontline support team. The person they turn to when an issue demands deeper investigation, broader product context, or a more senior technical hand. You'll be expected to lead from the front: diving into complex data pipeline failures, owning resolution end-to-end, creating runbooks, and domain expertise to continuously raise the bar as you always keep your knowledge up to date. Beyond the technical work, you'll be a trusted face to our enterprise customers, attending customer meetings, communicating with clarity and confidence, and building the kind of credibility that makes customers feel in good hands even when things go wrong. This is a role for someone who takes real ownership of the quality of every escalation that moves upstream, and of the knowledge systems that make the entire support organization smarter over time.

What You'll Do

Know how to take resolution within the SLA end-to-end ensuring complex issues are resolved thoroughly, not just closed.
Be the technical escalation point from the frontline support team, picking up high-complexity issues and driving them to resolution with minimal unnecessary escalation to R&D.
Own the team's knowledge base and runbook ecosystem making sure documentation is alive, accurate, and genuinely useful, not a graveyard of stale procedures.
Set and enforce R&D handoff quality standards, every escalation that reaches engineering should be well-investigated, clearly documented, and impossible to bounce back as "not enough info."
Develop deep product area expertise across Fetcherr's domains, distributing ownership across your team so that every product surface has a go-to engineer.
Represent the support function in customer meetings. You'll be the technical face of support for enterprise accounts, able to speak credibly about root causes, timelines, and remediation.
Collaborate closely with the Escalation Leader and R&D to close feedback loops, reduce recurring issues, and feed product insights back upstream.

Requirements

B.Sc. or higher in Computer Science, Engineering, or a related field.
5+ years of hands-on technical support or engineering experience in a B2B SaaS environment.
Strong technical depth, proficiency in Python and SQL is a must, with meaningful experience working with data pipelines and orchestration tools (Dagster or Airflow strongly preferred).
Proven experience owning and improving knowledge management systems. You know that a great runbook is a force multiplier.
Track record of reducing escalation noise. You've built or enforced criteria that kept R&D focused on what only R&D can solve.
Customer-facing confidence. You're comfortable in enterprise meetings, translating technical complexity into clear, trust-building communication.
Hands-on experience building agents and optimizing operational processes using agentic AI and vibe coding. You’ve designed and deployed AI-driven workflows that meaningfully reduced manual overhead and accelerated resolution cycles.

Bonus Points

Experience in aviation, travel tech, or high-frequency dynamic pricing environments.
Familiarity with AI/ML product pipelines - understanding model outputs, feature data, and inference behavior at a level beyond surface troubleshooting.

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