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Festival Foods

Lead Cake Decorator

Eau Claire, WI, United States

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Job details

Apply by: Nov 2, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Location : Name Eau Claire - Mall Drive Position Type Full-Time Company Overview

ABOUT FESTIVAL FOODS:

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin. At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Job Summary

Join the Festival Foods team as Bakery Lead Cake Decorator!

Job Title Bakery Lead Cake Decorator

Reports To: Bakery Manager

At Festival Foods, our Cake Decorators bring artistry and imagination to life, creating beautiful and uniquely decorated bakery items that leave lasting impressions on our guests.

Our bakery plays a pivotal role in crafting unforgettable experiences for guests' events and everyday moments alike, ranging from special occasions to everyday indulgences.

Under the guidance of the Bakery Manager, the Bakery Lead Cake Decorator plays a pivotal role in ensuring an exceptional shopping experience for guests through training new cake decorators, achieving department goals, and decorating items.

External Job Description

What You'll Do:

Teach, Guide & Support: Reinforce Festival culture, guest service, and performance expectations to all Cake Decorators.
Training & Development: Train new Cake Decorators and provide ongoing guidance and support.
Scheduling & Reviews: Prepare weekly work schedules for Cake Decorators, write and conduct performance reviews, and address any violations of company policies by documenting and advising on corrective actions.
Guest Service: Provide excellent service to all guests by assisting with finding items, taking special orders, and packaging and pricing items from the service case.
Operational Excellence: Observe and address sales floor and back stock conditions, communicate with the Department Manager and other bakery associates to maintain standards, and ensure department goals are met.
Product Handling: Assist Cake Decorators with topping, finishing, and decorating bakery products, as well as maintaining inventory levels of supplies such as packaging, icing, and decorative accents.
Cleanliness & Safety: Contribute to the overall cleanliness of the department by organizing and cleaning work areas and shelves. Maintain food safety logs and adhere to quality standards, including meeting quantity expectations by 10 am and 5 pm.
Communication: Answer questions from Bakery department associates and assist with telephone inquiries using proper etiquette.
Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
Support the Team: Other duties as assigned.

What We're Looking For:

To succeed as a Lead Cake Decorator, you'll need:

Communication Skills: Strong communication skills and the ability to collaborate with a diverse team in a fast-paced environment.
Safety Knowledge: Complete understanding of safety requirements and company policies, with the ability to apply on-the-job safety training and knowledge of equipment such as the trash compactor and baler.
Decision-Making: Knowledge of retail food business operations, perishable department management, and merchandising skills, with the ability to make timely and effective decisions.
Artistic Talent: A strong artistic sense and the ability to create visually appealing and creative bakery items.
Customer Focus: Ability to interact effectively with guests and understand their needs.
Attention to Detail: Meticulous attention to detail to ensure products are decorated beautifully and meet quality standards.

Physical Demands and Work Environment:

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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Standing for extended periods of time.
Lifting up to 50 pounds on an occasional basis.
Frequently near moving machinery.
Occasional exposure to extreme temperatures.
Repetitive motion of hands and wrists.

Work Schedule:

The Bakery Lead Cake Decorator is a full-time position. The work schedule will generally include mornings, afternoons, and weekends, with the flexibility to work evenings and holidays as needed.

In this role, you'll be the creative force behind our bakery's beautiful and delicious cake creations, ensuring top-notch food service and an exceptional guest experience, whether you’re decorating cakes, conducting bakery operations, or leading the cake decorator team.

Benefits Overview

WHY YOU'LL LOVE IT HERE:

Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.Location : Address 3007 Mall DriveLocation : City Eau ClaireLocation : State/Province WILocation : Postal Code 54701

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More about this job

Skills

Scheduling
Packaging
Sales
Bakery products
Cleaning
Food safety
Communication skills
Regulatory compliance
Decision making
Merchandising techniques
Attention to detail
Heavy lifting

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