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Ferrara

Operations Manager

Forest Park, IL, United States

$102,075 to $142,905 USD / year

Apply on jobs.ferrarausa.com About employer

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Job details

Pay: $102,075 to $142,905 USD / year
Experience: Minimum 5 years’ experience in manufacturing
Posting language: English
Posted: Nov 12, 2026

Original job description

Work Location: Forest Park

Due to the highly interactive nature of this manufacturing position, in-person attendance and flexibility are essential for supporting production schedules, effective communication and collaboration, real-time problem solving, and participation in cross-functional initiatives. Schedules may vary and are subject to change.

Want to make an impact?

The Operations Manager is the engine behind our fast-paced candy packaging operation, leading everything from inbound raw materials to high-volume packaging and final preparation for warehousing and shipment. Reporting to the Sr. Plant Director, this role owns the daily execution of packaging operations, ensuring products move efficiently, safely, and accurately through the facility. The day-to-day operations include but are not limited to the management of personnel, overall factory performance, and the strategic planning for ensuring consistent quality of production, product improvement and assisting in new product development processing and launch.

Ways you will make a difference

Ensure team compliance with all safety policies, procedures and GMP’s
Leads effectively through hands on support and visibility on the production floor
Maintain product quality and sanitation standards
Optimize operational efficiencies to support the production, warehouse, and shipping of products
Identify and coordinate operational improvements necessary to deliver the site annual operating plan (AOP). Ensure cost performance gaps are identified, action plans are developed, and resources are properly allocated
Track operational output measures (i.e. efficiency, yield loss, product quality, inventory accuracy, transactional accuracy), anticipating and correcting trends which would compromise achievement of financial targets
Develop and motivate teams to solve day-to-day operational issues and reach short- and long-term performance goals
Deliver effective change leadership to drive business changes while minimizing people impact
Builds people capability through effective employee relations, hiring, training, and communication for front-line hourly and salaried personnel
Flex production plans on a shift-by-shift basis to prevent service issues and operational inefficiencies.
Optimize ingredient and packaging material usage to minimize scrap loss
Coach teams to demonstrate continuous improvement in profitability margins, efficiencies and cost savings initiatives

Skills that will make you successful

Strong problem solving skills
Excellent communication, facilitation and influence skills
Collaborative and able to build teams cross-functionally
Ability to give and receive constructive feedback, to coach teams, and drive accountability
Ability to lead a team-based approach to decision making
Demonstrated ability to work in a results-oriented, challenging environment
Strong leadership skills with the ability to drive results
Effective coaching, facilitation, presentation, and team building skills, with ability to present to all levels

Experiences that will support your success

Bachelor’s degree or equivalent experience required, preferably in engineering, business, operations management, or similar field
Minimum 5 years’ experience in manufacturing
Food Manufacturing experience strongly preferred
Lean Six Sigma Experience, demonstrated by successful completion of a major improvement project
Knowledge of TPM
Experience developing/coaching hourly and supervisory staff
Solid working knowledge environment, health, & safety and quality assurance
Proficient in Microsoft Suite applications
Occasional lifting up to 50 lbs. and operation of manufacturing equipment (including forklifts)
May require off shift/weekend work and limited travel

What We Offer

At Ferrara, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits at https://flimp.live/Ferrara-Benefits-Resource-Center

Compensation

The salary range for this position is $102,075-142,905 annually.

Apply on jobs.ferrarausa.com About employer

More about this job

Skills

Regulatory compliance
Good manufacturing practices
Sanitation
Leadership
Employee relations
Communication skills
Packaging
Process improvement
Problem solving
Lead a team
Decision making
Coaching
Team building
Operations management
Food engineering
Lean manufacturing
Quality assurance
Heavy lifting

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Work requirements

Jobs in the United States