Jobs in the United States

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Added just now
Network Security Engineer Master
GovCIO
Des Moines, IA
The Senior Engineer will serve as a technical escalation point for complex network and security incidents, lead architecture and implementation initiatives, establish standards, and partner…
Added just now
Senior Product Manager
Acxiom
Des Moines, IA
Balance client and partner specific implementation requirements with the development of scalable, reusable product capabilities.
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Google Data Specialist
Accenture
Des Moines, IA
- $70,350 to $196,000 USD / year
Help translate functional requirements into technical tasks and implementation plans.
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Google Senior Data Engineer
Accenture
Des Moines, IA
- $94,400 to $266,300 USD / year
A hands-on Engineer with foundational experience in Data Engineering, Analytics, or Machine Learning - now building deep expertise in Google Cloud Platform (GCP). You are eager to apply…
Added 1 min ago
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Founding Customer Success Engineer
GovEagle
New York City, NY
- $130,000 to $165,000 USD / year
We are hiring our first Customer Success Engineer to own that work. You'll answer fast, debug to the root cause, fix what can be fixed through configuration and admin tools, hand engineers…
Added 2 mins ago
Software Dev Engineer-II, Route 53 Resolver
Amazon Development Center U.S., Inc.
Seattle, WA · Herndon, VA
engineering. We are looking for a software development engineer who is
Added 2 mins ago
Data Center Chief Engineer - Night
Amazon Data Services, Inc.
Boardman, OR
…electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. They manage projects from…
Added 6 mins ago
Sr. Data Engineer (Hybrid)
Selective Insurance Company of America
Charlotte, NC · Short Hills, NJ
Selective Insurance is seeking an energetic and collaborative Sr. Data Engineer to work on data and analytics projects supporting the Customer Analytics team within the Information…
Added 6 mins ago
O
Senior Core Infrastructure Engineer
Oracle
Austin, TX
- $79,200 to $209,500 USD / year
–Implements scalability requirements for assigned components and reviews implementation of team members.
Added 6 mins ago
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Lead Principal Systems Software Engineer
Oracle
United States
- $146,300 to $306,400 USD / year
Lead architecture and hands-on implementation of control plane services and Kubernetes integrations for Cloud Infrastructure and Services. Deliver secure APIs and resilient…
Added 6 mins ago
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Senior Principal Software Engineer, Core Infrastructure
Oracle
Santa Clara, CA · Seattle, WA · Burlington, MA
- $136,500 to $306,400 USD / year
Oracle Cloud Infrastructure (OCI) is seeking a Senior Principal Software Engineer to build a new Data Processing Unit (DPU) platform spanning networking and storage. You will address…
Added 6 mins ago
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Lead Principal Data Center Low Voltage Engineer
Oracle
NM
- $114,600 to $234,600 USD / year
Drives the design and deployment of physical plant cabling systems. Communicates the strategy for infrastructure implementation efforts for Oracle data centers. Leads collaborations with…
Added 6 mins ago
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Senior Platform Software Engineer
Oracle
Santa Clara, CA
- $87,800 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Robotics Software Engineer to develop software for physical robots, turn operational data into useful evidence, and integrate AI…
Added 6 mins ago
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Medical Device Interoperability Engineer
Oracle
Kansas City, MO · MO · KS
- $80,200 to $166,100 USD / year
Oracle Connected Devices is seeking a Medical Device Interoperability Engineer to join our Connected Devices organization. In this role, you will work directly with medical device…
Added 9 mins ago
Data Engineer
Fortis Construction, Inc.
United States
The Data Engineer is responsible for designing, building, and maintaining the infrastructure and systems that support the collection, processing, and storage of data. They work with large…
Added 11 mins ago
Technical Coordinator
Evonik Corporation_4142
Etowah, TN
Our success hinges on a diversity of ideas powered by people, not egos. Whether you’re a scientist or engineer, new to the team or established, in business, production, or anything in…
Added 15 mins ago
Software Engineer, Experienced Associate
PwC US
IN-Indianapolis, IN
As a Software Engineer, Experienced Associate you will contribute to the design, build, modernization, and scaling of custom applications across the software development lifecycle within…
Added 18 mins ago
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Senior Cyber Security Engineer
Berkshire Hathaway Homestate Companies
Bay Area, CA
- $175,810 to $215,140 USD / year
Berkshire Hathaway Homestate Companies, Workers Compensation Division, is looking for a Senior Cyber Security Engineer to join its IT Security team! This technical professional will assist…
Added 18 mins ago
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Senior Cyber Security Engineer
Berkshire Hathaway Homestate Companies
Sacramento, CA
- $155,390 to $189,140 USD / year
Berkshire Hathaway Homestate Companies, Workers Compensation Division, is looking for a Senior Cyber Security Engineer to join its IT Security team! This technical professional will assist…
Added 18 mins ago
Software Implementation Engineer
US9 Kardex Solutions LLC
United States
The software implementation engineer core responsibility is to successfully test, train and deploy the Kardex FulfillX software platform for our customers.
Added 21 mins ago
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QA Validation Engineer
AbbVie
Irvine, CA
- $65,500 to $125,500 USD / year
The Validation Engineer supports the development and maintenance of validation activities for facilities, utilities, equipment, systems, processes, cleaning processes, and laboratory…
Added 21 mins ago
Senior Traffic Engineer
Merrick & Company
Tampa, FL
Merrick & Company is looking for a Senior Traffic Engineer responsible for managing and performing traffic engineering services for public- and private sector clients. Duties include…
Added 22 mins ago
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Software Engineer II, Client Experience, Cost Journey
Spring Health
New York, NY
- $120,000 to $153,000 USD / year
Reporting to the Associate Director of Engineering for the Client Experience group, this Software Engineer will implement full-stack experiences in our client- and provider-facing…
Added 23 mins ago
MAP PT PVT Supervisor
Ford
Wayne, MI · Wayne
…Assembly Plant with the vehicle manufacturing team. The PVT Engineer is the 'first line of defense' with regard to Functional system quality for the products produced at the assembly plant.…
Added 23 mins ago
Audio Control Module Product Development Engineer
Ford
Dearborn, MI · Dearborn
5+ years of experience in the development, implementation, and maintenance of automotive audio amplifiers.

Fenix24

Customer Solutions Architect

Remote, United States

Remote

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Job details

Workplace: Remote
Posting language: English
Posted: Nov 9, 2026

Original job description

About Us

Fenix24 is a global leader in breach recovery and pre-breach operational recoverability, redefining cyber resilience with the world's first Recovery Dependency Modeling and Recoverability Intelligence Platform, Argos99. Fenix24's breach recovery team is the largest in the world and has led more than 500 ransomware recoveries in 96 countries, including 30 of the Fortune 500. Pre-breach operational recoverability is founded on that real-world experience and is powered by Argos99 and our Resiliency Operations Center.

Our recoverability platform is purpose-built by frontline recovery experts and is deployed across hybrid cloud and on-premise environments; delivering measurable improvements in recovery readiness and faster, more confident restoration when ransomware strikes.

About This Position

We are searching for a Customer Solutions Architect to join our Fenix24 team. In this role, you will be responsible for the technical success of a portfolio of Argos99 customers after the sale. As their named technical point of contact, you will lead onboarding, configure data sources, and work directly with customers' IT and security teams to build a complete, accurate picture of their environment. When a customer needs something that the platform doesn't do yet, such as a new data source or a ServiceNow integration, you'll design the solution with them and work with our engineering team to deliver it. This is a remote role. Because our customers sometimes need help during active incidents, occasional after-hours availability is expected.

Key Responsibilities

Serve as the named technical point of contact for a portfolio of Argos99 customers, from contract signature through renewal.
Lead technical onboarding: kickoff, onboarding plan, connectivity and access, and sign-off against agreed success criteria.
Configure and validate data sources across identity, endpoint, infrastructure, network and backup systems, and verify data quality in the Argos99 knowledge graph.
Design solutions for customer needs the platform doesn't yet cover, including new collectors and integrations such as ServiceNow CMDB, and write clear requirements for engineering.
Coordinate customer-side testing and validate delivered solutions with the customer before go-live.
Run regular technical reviews on coverage, data health and open issues, and catch problems before the customer does.
Triage customer issues, resolve configuration problems directly, and give engineering complete diagnoses for product defects.
Support Fenix24's services and incident response teams with Argos99 data and environment context during any assigned customer incidents.
Bring customer feedback, recurring needs and onboarding friction back to product and engineering.
Other duties as required.

Qualifications, Requirements & Preferred Skills

Bachelor's degree in a technical field, or equivalent practical experience.
5 or more years in a customer-facing technical role, such as technical account manager, solutions architect, implementation engineer, or senior systems or security engineer.
Experience leading customer implementations or onboarding projects: building the plan, managing timelines and dependencies, and keeping customer and internal stakeholders aligned through to completion.
Strong working knowledge of enterprise infrastructure: Active Directory and Entra ID, Azure and AWS, virtualization, networking and backup platforms.
Understanding of APIs, data flows and authentication models (OAuth, service accounts, least privilege) sufficient to design integrations and write requirements.
Scripting experience (Python or PowerShell) for troubleshooting and configuration.
Preferred: background in security operations, incident response or disaster recovery, and experience with asset inventory, CMDB or CAASM tools, especially ServiceNow.
Excellent analytical, organization, and problem-solving skills.
Demonstrated strong written and oral communication skills, including strong relationship building skills and leadership capabilities.
Ability to form relationships across all levels of the company while modeling Fenix24’s Culture and Values.

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More about this job

Skills

Onboarding
ServiceNow
Incident response
Microsoft Active Directory
Microsoft Azure
AWS
Python
Microsoft PowerShell
Troubleshooting
Implement ICT recovery system
Problem solving
Communication skills
Relationship building
Leadership

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