Jobs in the United States

25+ jobs

Save this search

Added just now
Manager Pilot Plant GIC N
Wm. Wrigley Jr.
United States
Ensure that the pilot plant team’s KPI for quality, safety, productivity, customer service, and costs are achieved. Develop the succession pipeline for the operations & maintenance…
Added just now
CH
SALES MANAGER IN TRAINING - WEST PALM BEACH
CITY HOME
West Palm Beach, FL
- $20 USD / hour
Our Values: Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back
Added just now
CH
SALES MANAGER IN TRAINING - WELLINGTON
CITY HOME
Wellington, FL
- From $65,000 USD / year
Our Values: Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back
Added 1 min ago
SUPV AMBULATORY SERVICES, Sussex
Froedtert
SUSSEX, WI
Key duties: Under the direction of the department manager/ site director, supervises and coordinates staff and activities that support department and site operations. Supports staffing…
Added 1 min ago
Assistant General Manager
Southwest Foodservice Excellence, LLC
Georgetown, TX
Support, lead, and elevate daily operations across K–12 foodservice sites. As Assistant General Manager, you'll play a key role in team development, cost control, food safety, and service…
Added 1 min ago
VS
Fabrication Associate - General Labor
Venturi Supply LLC
Dallas, TX
- $17 to $19 USD / hour
…deliver the critical materials, custom solutions, and reliable service our customers depend…
Added 1 min ago
STORE MANAGER - V
Roses
Brunswick, GA
Store Manager is expected to work the number of hours necessary to successfully operate the store within the guidelines of policies and procedures and the additional requirement of his/her…
Added 2 mins ago
SW
(USA) Optical Manager, Licensed – Sam’s Club. $5,000 SIGN-ON BONUS. Full-Time. Bowling Green, KY. $32.00+ USD Hourly
Sam's West, Inc.
KY
- $32 to $44 USD / hour
- Full-time
Sets and upholds high service standards to ensure prompt, accurate resolution of member inquiries and concerns. Leads eyewear and contact lens consultations, ensuring members receive clear…
Added 2 mins ago
DW
Class A CDL Truck Driver | End Dump| $7,500 Sign On Bonus: 4368
Denali Water Solutions LLC
Birdsboro, PA · Phoenixville, PA · Fleetwood, PA · Royersford, PA · Douglassville, PA · Boyertown, PA · Pottstown, PA · Reading, PA
- Up to $28 USD / hour
Communicate with the corporate office/operations team regularly for all service, equipment, and customer service-related issues.
Added 2 mins ago
Haul Truck Driver / Rental Tech
ASCO Equipment
Abilene, TX
…entry-level skill set will be provided on the job training. The Service Technician is responsible for providing high-quality repair service on heavy equipment in order to meet customer…
Added 2 mins ago
Field Service Technician
ASCO Equipment
South Houston, TX
Work closely with the Service Manager and other departments to meet customer needs
Added 2 mins ago
Meat Cutter
Harp's Food Stores
Newkirk, OK
Customer Service/Hospitality – I completely understand what delivering more than expected means in regards to great customer service. I remove any barriers impeding customer service. I…
Added 3 mins ago
RF
Assistant Branch Manager - Sales Manager Trainee
Republic Finance, LLC
Goose Creek, SC
- $45,000 USD / year
…consumer loans, flexible lending options, and incomparable customer service. We are proud to serve over 300,000 customers in more than 250 communities throughout the US, and we continue to…
Added 3 mins ago
Hardscape Installation Crew Leader
Miller Landscape, Inc.
Woodstock, GA
…Crew Leader performs the tasks necessary to provide the best service and works with minimal supervision is an effective and professional…
Added 3 mins ago
Assistant Store Manager - Famous Footwear
Famous Footwear
REYNOLDSBURG, OH
…elevate the store’s sales growth. Collaborate with the Store Manager to interview and hire individuals passionate about creating top-notch customer experiences driven by attentiveness to…
Added 3 mins ago
Senior Auditor
Grainger Businesses
LAKE FOREST, IL
…solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9…
Added 4 mins ago
Distribution Center Warehouse Associate - Inbound 6:30am - 3:00pm
Border States
Fargo, ND
Excellent customer service skills include being competent, accurate, responsive and engaged.
Added 4 mins ago
Event Operations Supervisor - Henry B Gonzalez Convention Center
Encore Global
San Antonio, TX
The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure…
Added 4 mins ago
EG
Event Technician, Audio Visual (Part Time Casual) - Beau Rivage Resort and Casino Biloxi
Encore Global
Biloxi, MS
- Part-time
…systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event…
Added 4 mins ago
Event Technical Lead, Audio Visual - AT&T Hotel and Conference Center
Encore Global
Austin, TX
…systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director, or Director of Event…
Added 4 mins ago
Community Banking Manager
S&T Bank
United States
…promoting bank products and services and providing quality customer service and satisfaction in accordance with the bank's policies, procedures, and philosophy. Performs lending activities…
Added 5 mins ago
Business Development Manager
Employbridge
Anderson, SC
The Business Development Manager expands market share through new business development, sales opportunities, and by providing full end-to-end customer sales and account management.
Added 5 mins ago
Counter Associate (Retail)
Parts Authority
Oakland Park, FL
Knowledgeable and Passionate about exceptional customer service and exceeding sales goals
Added 5 mins ago
Warehouse Laborer - GROWMARK FS, LLC - Bedford, PA
GROWMARK, Inc.
Bedford, PA
Works with location manager on all safety and compliance issues.
Added 5 mins ago
PA
Counter Associate (Retail)
Parts Authority
Oakland Park, FL
- $17.5 USD / hour
Knowledgeable and Passionate about exceptional customer service and exceeding sales goals

Felton Institute

Case Manager

San Francisco, CA, United States

$70,000 to $75,000 USD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $70,000 to $75,000 USD / year
Job type: Full-time
Education: Bachelor’s degree
Experience: Minimum of 2 years’ experience in case management and mental health services with severely mentally ill, dually diagnosed, formerly unhoused adults.
Posting language: English
Posted: Nov 5, 2026

Original job description

Case Manager Essex Support Services Senior Division

Agency Overview Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives. Our organization offers 60+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults. Our programs combine the latest scientific research with cultural sensitivity and a deep commitment to supporting and reflecting on the communities we serve. Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their careers.

Program Description Felton’s Senior Division specializes in a full continuum of mental health services for older adults in outpatient clinics, the community, and supportive housing sites, as well as programs in employment training, economic security, case management, advocacy, and social connection and inclusion.

Felton’s The Essex Supportive Services Program provides on-site clinical case management, wellness support, and behavioral health services. Services aim to support tenants in maintaining stable housing and improving access to resources. Tenants are formerly unhoused adults with co-occurring mental health, substance abuse, medical problems, and limited experience living independently. Support services include clinical case management and behavioral health counseling, referral to and coordination with primary medical care, substance abuse and psychiatric treatment referrals, benefits counseling and client advocacy, meal programs, health education, community building, tenant organizing, and all other case management functions. Felton is committed to implementing evidence-based practices and behavioral health research within its community-based mental health services.

Job Description

The Case Manager provides direct service for individuals experiencing homelessness, substance use, mental health needs, and medical complexity. Under the supervision of the Lead Clinical Case Manager, the Case Manager participates in a multidisciplinary team, including external and internal agency team members consisting of mental health clinicians, primary care providers, nurses, peer specialists, interns, and psychiatric medication providers. The program serves 84 tenants at the Essex Hotel. The Case Manager holds a full caseload, evaluates the needs, and develops a treatment plan in collaboration with the tenants. The Case Manager provides specialized mental health services, rehabilitative skills training, crisis intervention, and case management services. Services may include connection to community resources, client advocacy, and engagement strategies. The Case Manager maintains accurate, detailed records of client contacts and incident reports as required by Felton, HSH, ONE system, and county and state regulations.

Specific Responsibilities

Participate closely with an interdisciplinary team and collaborate with property management.
Communicate effectively, orally and in writing, with all internal and external team members and with partnering agencies.
Participate in intakes and service plan development for adults with a history of being unhoused and other psychiatric or medical conditions or disabilities.
Recommend case management services, which could include connection to primary care, coordination with other providers and community resources, housing stabilization services, etc.
Maintain records of each client contact or service in accordance with mandated standards of HSH and Felton. Meet requirements of timely access for client care and documentation.
Participate in team meetings and case conferences through presentation of cases, discussion of issues, and exchange of information and ideas.
Provide crisis intervention to prevent hospitalization and collaborate with other providers as needed. Respond to emergency situations as they arise.
Develop systems and maintain ongoing training, including developing specializations in evidence-based practices for the teams.
Accountable for data input into the ONE and CIRCE systems to maintain client records related to housing per HSH standards.
Deliver exceptional customer service to tenants, community partners, and team.
Provide activities and groups with the tenants.
Advise tenants to basic needs, including income, housing, job training, insurance, and/or nutrition, among other resources.
Recommend specific housing needs via training, coaching, or community resource referrals to support tenants in maintaining stable housing.
Participate in emergency wellness checks
Other duties and responsibilities as assigned.

Minimum Qualifications

Bachelor’s degree in Social Work, Psychology, or related fields of study required.
Minimum of 2 years’ experience in case management and mental health services with severely mentally ill, dually diagnosed, formerly unhoused adults.
Comprehensive knowledge of mental health and substance abuse counseling, assessment, and crisis intervention skills.
Willingness to work from a strength-based, harm reduction, client-centered model with an emphasis on evidence-based practices.
Ability to work cooperatively on a multidisciplinary team, and to work with people of various ethnic and cultural backgrounds.
Strong organizational, communication, documentation, time management, and interpersonal skills.
Problem-solving skills: able to discern when to consult, when to make independent decisions, and able to offer suggestions for solutions.
Experience managing crisis situations, skilled at crisis response, crisis de-escalation, and risk mitigation.
Passionate about working with adults who may be isolated, have mental health issues, have cognitive impairments, substance abuse issues, or other needs that are not being met.
Strong recovery model approach to care and ability to form strong therapeutic relationships with tenants from diverse backgrounds who often are underserved by traditional care models.
Demonstrated computer skills (Microsoft Office, Mac and PC OS) and ability to learn electronic documentation systems.

Additional Information:

Reports to: Case Manager Job Type: Full-time Work Schedule: Onsite - Mon-Fri 9am-5pm FLSA Status: Exempt Salary Range: $70,000 - $75,000 Annually (DOE) Benefits (subject to election and eligibility): Fully-Paid Medical and Dental Plans; Health Reimbursement Card, Paid Time Off (personal, vacation, and sick time), 403B with company match.

This position is union-represented by SEIU Local 1021 and is subject to the applicable collective bargaining agreement.

Applying Instruction:

Candidates should apply for the position at our career page “careers.felton.org” OR directly email resumes to “jobs@felton.org”.

IMP NOTE: Job responsibilities are subject to change according to program requirements.

Equal Employment Opportunity

Apply About employer

More about this job

Skills

Case management
Mental health
Primary care
Collaboration
Crisis intervention
Documentation
Customer service
Coaching
Counselling
Harm reduction
Communication skills
Time management
Interpersonal skills
Problem solving
Computer skills
Microsoft Office

Report this job